Integranxt

NOVEMBER 21, 2023

In the rapidly evolving business landscape, the continuous modernization of products stands as a critical factor for sustaining competitiveness. Modernization isn’t just about keeping up with technology; it’s about reimagining products to meet the ever-changing market demands and customer expectations.

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Services Productivity Product Guide 52

Learning Everest

DECEMBER 19, 2023

If you are thinking about adding scenario-based learning to your customer service training sessions but need help with how to do this, this blog is for you. In this blog, we will take over a simple model to guide your planning of a scenario for your training course. But what is this scenario-based training? [.]

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Customer Service Services Module Custom 59

eLearning Brothers

MAY 16, 2017

Two things differentiate the product from any other offering available today. Until now no one has given you the source files because companies are not willing to let the customers modify the material or change the IP. We are flipping this model on it’s head and are giving the user full control of what the end product looks likes.

Courseware 107

Courseware Harassment Training Blended Learning Custom eLearning Development 107

Ed App

MARCH 15, 2021

Free customer service training courses are free courses that can train your customer service team on the various aspects of good customer service. These courses are important because customer service goes hand-in-hand with quality products. The course is not generic.

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Axonify

MARCH 5, 2018

Customer service is important to most businesses but when you work for a telecom company?—?it People simply aren’t willing to wait and since the market is a large, competitive one, they don’t have to. As a first step, BT decided to conduct a survey to find out what its customers wanted. it is absolutely critical.

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Customer Service Services Custom microlearning 160

eLearning Brothers

FEBRUARY 24, 2017

Good customer service is the key to any great business. Customers need to know that a company has their best interests at heart before continuing use of the companies goods and services. It’s important that certain skills are taught in your Customer Service eLearning course when it comes to improving sales numbers.

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Customer Service Services Sales Custom 114

Capytech

JANUARY 9, 2022

Customer Service Skills Your Employees Should Have and How E-Learning Can Help. Customer service is a critical function in many businesses. Whether you deal face to face, online, or on the telephone, the interactions your team has with customers will impact your bottom line. Customer Service Skills for Everyone.

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Customer Service Services Custom Skills 52

TalentLMS

OCTOBER 10, 2019

The tricky part is that making customers happy isn’t as easy as it used to be. Today, people have access to customized products and services from around the world, and in mass. So, to become (and stay) the brand of choice, companies must either offer the lowest price, or the best customer service experience.

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Customer Service Services Custom Guide 70

Academy of Mine

NOVEMBER 25, 2020

The results are in, and the consensus is that customer service is the last remaining bastion of substantial differences for companies in competing industries. And especially in light of the Covid-19 pandemic, it’s unsurprising that businesses are doubling down on keeping the customers they have happy.

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Academy of Mine

NOVEMBER 25, 2020

The results are in, and the consensus is that customer service is the last remaining bastion of substantial differences for companies in competing industries. And especially in light of the Covid-19 pandemic, it’s unsurprising that businesses are doubling down on keeping the customers they have happy.

Customer Service 52

Customer Service Services Blended Learning Custom 52

Learning Management System Software India | Webnox Technologies

JANUARY 25, 2024

How to improve field technician productivity using field service management software? Overview Why Should Field Technician Productivity Be Enhanced? Real-Time Data Accessibility Improved Customer Satisfaction How Can You Improve Field Technician Productivity? Why Should Field Technician Productivity Be Enhanced?

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Services Software Productivity Product 52

Learning Management System Software India | Webnox Technologies

JANUARY 25, 2024

How to improve field technician productivity using field service management software? Overview Rathinakumar // 25-01-2024 Field service management software plays a pivotal role in enhancing technician productivity by streamlining operations and optimizing workflow. Why Should Field Technician Productivity Be Enhanced?

Services 52

Services Software Productivity Product 52

Inkling

MAY 9, 2016

Duly inspired, we have compiled our own list of metrics that define a healthy customer service-oriented business. Specifically, quick-service restaurants (QSRs), retail organizations, and hotels. While some choose to employ less staff or limit overtime, others must increase employee productivity. Employee Productivity.

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Metrics Customer Service Services Custom 100

Ontuitive

JANUARY 19, 2023

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. The past couple of years have not been easy for customer service teams.

Adoption 170

Adoption Adopt Performance Support Support 170

Infopro Learning

OCTOBER 25, 2021

As customers prefer digital platforms to conduct their banking-related activities, sales employees lack the opportunity to access relevant information that surfaces during in-person communications. As a result, financial sales teams face the following challenges: • Cross-selling a variety of products. Consultative Prospecting.

Sales 419

Sales Diversity Training Program Case Study 419

Infopro Learning

SEPTEMBER 5, 2018

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world.

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Infopro Learning

DECEMBER 22, 2021

For example, you can train ops employees with customer service representatives or the marketing team. In the same fashion, customer service reps become high-performing universal bankers with a better understanding of the products and services.

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Program Training Train Learning Objects 419

Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Many businesses recognize the need for a robust product knowledge training program but often find themselves at a crossroads, trying to figure out how to develop and implement such a strategy effectively.

Knowledge 52

Knowledge Productivity Product Program 52

Infopro Learning

SEPTEMBER 5, 2018

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world.

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Sales Productivity Product Support 193

learnWorlds

JANUARY 22, 2024

Creative entrepreneurs and business owners have affluent opportunities to sell their unique digital creations and products today. Etsy – one of the most renowned online marketplaces has emerged as a vibrant hub where artists, designers, and creators can showcase their products and connect with a global audience. Why Sell on Etsy?

Productivity 59

Productivity Product Digital Policies 59

Infopro Learning

SEPTEMBER 22, 2023

Exceptional customer service holds immense potential for building a brand and fostering customer loyalty. Whether your customers are individual consumers or business professionals, meeting and exceeding their service expectations is crucial for retaining your existing audience and attracting new clientele.

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Customer Service Services Custom Skills 221

TalentLMS

APRIL 12, 2023

Product knowledge training has the power to boost your team’s performance and your company’s revenue. Many companies offer sales product training during onboarding. But it can be difficult for people to absorb all the information in such a short time—especially when they’re still new to the product.

Productivity 92

Productivity Product Knowledge Sales 92

Paradiso Solutions

JULY 11, 2021

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important?

Productivity 98

Productivity Product Custom Virtual Classroom 98

LearnDash

NOVEMBER 21, 2023

Here are 10 things to consider: Prioritizing new members over existing ones Neglecting user experience Not delivering fresh content Sacrificing quality for quantity Not building trust Making big changes too frequently Spamming members Giving sub-par customer service Not surveying your members Reinventing the wheel Let’s take a closer look.

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Site Customer Service Trust Community 223

Upside Learning

APRIL 29, 2024

When faced with a customer’s problems, we’ll need to match it to a solution. We need to look at a market, and discern new products and approaches. Similarly for errors, or customer service ratings, etc. When we’re moving away from us doing knowledge tasks (e.g. success rate? It needs to be tangible and concrete.

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Metrics Pattern Customer Service Predictions 130

Hurix Digital

MAY 30, 2023

In today’s era of marketing and digital services, printing plays a critical role in any business. With ever-growing organizational costs and backend expenses, many companies are outsourcing their prepress and print services to several vendors across the world. Table of Contents: What are Digital Prepress Services?

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Services Digital Tips vendor 52

Wranx

NOVEMBER 19, 2018

Product and service knowledge is an important skill for employees to have across all industries, especially for those dealing with customers on a day-to-day basis. It is an important component of delivering high-quality customer service, as having more knowledge allows employees to meet customer needs to a greater extent.

Services 52

Services Knowledge Productivity Product 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? Market demand. Is there need for the capability in the market?

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Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? Market demand. Is there need for the capability in the market?

Performance Support 52

Performance Support Services Support Custom 52

Hurix Digital

NOVEMBER 28, 2023

Studies show that the global RPA market is expected to surpass 13 billion U.S. Read on to learn how your business can harness the power of RPA to enhance productivity and operational efficiency in today’s landscape. Step 4: Deployment After successful testing, the automation is deployed into the production environment.

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Productivity Product Customer Service Simulations 52

TalentLMS

AUGUST 22, 2023

For instance, by using your learning platform as a marketing tool. Make the most of it by recognizing the untapped potential of using your LMS as a marketing and branding tool. In a recent webinar, we talked about using training as a marketing tool. Training plays a crucial role in today’s competitive business world.

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LMS Market Authoring Tools Compliance Training 52

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). . What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? Final Thoughts on Product Knowledge Training.

Knowledge 52

Knowledge Productivity Product Blended Learning 52

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). ?. What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? Final Thoughts on Product Knowledge Training.

Knowledge 52

Knowledge Productivity Product Blended Learning 52

Think Orion

JANUARY 2, 2024

Modern-day education isn’t possible without Edtech products. EdTech products facilitate personalized learning, accessibility, and remote education. As parents influence children’s educational choices, seek tools for academic support, and prioritize safety, you need to target parents as critical stakeholders in the Edtech market.

Productivity 52

Productivity Product Strategy Case Study 52

Think Orion

APRIL 21, 2023

Business owners are facing modern challenges with each passing year – be it the growing need to adapt technology or staying ahead of competition through marketing. AI marketing is offering industry leaders to push the envelope with super personalized and relevant marketing. What is AI Marketing? With AI, of course.

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Market Strategy Tools Metrics 52

Hurix Digital

JULY 12, 2023

If you are a business owner, it is high time you become part of this booming market. You must invest in smart and innovative eCommerce content management services to make the best of the opportunity and create an effective online store. Table of Contents What are eCommerce Content Management Services?

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Fly Plugins

DECEMBER 5, 2023

By creating a course on the fundamentals of AI and ML, learners can gain a solid understanding of these technologies and how they can be applied in different contexts, preparing them for the future job market or even just to have tools in their current tool belt. This is definitely a tough market to break into, however it is totally possible.

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Cyber Security Training Diversity Training Ideas Create 172