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Business Benefits of Customer Service Training Programs

Infopro Learning

Investing in customer service training is one of the best ways to increase customer retention and upscale customer satisfaction. But why are customer service training programs essential, and how can they benefit your business? Importance of Effective Customer Service Training. Let us dive in.

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Learning Pool celebrates five years of success at Stevie® Awards for Sales and Customer Service 

Learning Pool

Marking five years of customer service excellence, Learning Pool scooped the Bronze award in the ‘Customer Service Success – Business Services Industries’ category. Global SVP, Customer Success, Kate Yulis said, “At Learning Pool, we’re committed to providing a world-class customer experience.

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Finance Training Programs to Improve Sales Proficiency

Infopro Learning

Like any other industry, technology has completely changed the game for sales professionals working in Finance organizations. As customers prefer digital platforms to conduct their banking-related activities, sales employees lack the opportunity to access relevant information that surfaces during in-person communications.

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Gold success for Learning Pool at 2022 Stevie® Awards for Sales and Customer Service

Learning Pool

Globally recognized Learning Pool is thrilled to have achieved success at the 2022 Stevie® Awards for Sales and Customer Service, scooping Gold for ‘Front-line Customer Service Team of the Year – Business Service Industries’. For more than a decade, we’ve retained a customer recommendation rate of 98%.

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Four Years of Customer Service Success for Learning Pool at Stevie® Awards

Learning Pool

Las Vegas, NV: The Silver award for ‘Customer Service Success – All Other Industries’ was presented to Learning Pool at the gala evening for the Stevie ® Awards for Sales and Customer Service 2023 at Caesars Palace on Friday 3rd March 2023.

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Conversational AI for customer service: a complete guide

Play.ht

Ever since I started working in AI, I’ve seen firsthand how conversational AI for customer service technology can transform the way we interact with customers. It’s fascinating to see how these tools are not just changing, but significantly improving the customer experience across various sectors.

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Good vs Great Customer Service

Unboxed

Good vs Great Customer Service. Good vs great customer service can make all the difference to your bottom line. Did you know that 84 percent of businesses that focus on customer service see an increase in revenue as a result? If you want to see revenue increase, start with customer service.