Using Blended Learning to Address the Five Moments of Need

Origin Learning

When things go wrong (Problem Solving). Here, the focus should be on bite-sized resources such as ‘How to’ videos and modules, FAQs, product summaries, etc. When things go wrong (Problem Solving). Problems that employees encounter could be routine or unexpected.

Web 2.0 Applications in Learning

Tony Karrer

Method Count Percent Alongside Formal Learning 26 63% Process Information / Training 22 54% Frequently Asked Questions (FAQ) / Support Information 18 44% Commonly used resources, URL's to applications, documentation, Contact Information, etc. DogEar – Social Bookmarking BluePages - employee-controlled profiles of 400,000 employees Daily online newsletter called w3. No problems getting things here.

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Trending Sources

e-Clippings (Learning As Art): Day 3 - Forecasting the Future: Predicition Markets and MMOGs

Mark Oehlert

According to the FAQ, Superstruct is "the world’s first massively multiplayer forecasting game. By playingthe game, you’ll help us chronicle the world of 2019--and imagine howwe might solve the problems well face.

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