article thumbnail

8 Best Learning Portals in 2023 (+Features, Use Cases)

WhatFix

Back to Blog Employee Training 8 Best Learning Portals in 2023 (+Features, Use Cases) March 10, 2023 Disha Gupta Share on facebook Share on twitter Share on linkedin Employee training methods today are much more versatile than they have been in the past. What Is a Learning Portal?

article thumbnail

How to Efficiently Reduce Company Help Desk Calls With Training To Streamline Operations and Reduce The Number Of Employees

IT Training Department Blog

As companies grow and expand, so does the burden on their help desk. And as you may know, things at the help desk don’t always seamlessly scale. In an ideal world, self-service options like knowledge bases and searchable help would be enough to address most issues.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

ADOBE ROBOHELP: In Search of RoboHelp Use Cases

The Logical Blog by IconLogic

If you've used RoboHelp to create any of the following, Adobe would like to hear from you: Knowledge Bases/Self-Service Portals. Online Help (including In-App Help). Send your name, project details, and a link to the output on your public-facing website or portal to techcomm@adobe.com.

Adobe 100
article thumbnail

qwerty

Xyleme

Intelligent content can help organizations improve their content creation, management, and delivery processes, and provide better customer experiences across multiple channels and devices. This could be a product catalog, a knowledge base, a customer service portal, or a marketing campaign.

LCMS 52
article thumbnail

Successful Online Employee Onboarding Strategies

TalentLMS

In this article, we share with you some innovative ways to use your company’s online portal to change the way employees are brought into a company. Up next, we explain how your learning management system or learning portal can be employed to manage new knowledge for new hires so that it is available when needed.

article thumbnail

What is Your Training Plan B?

Dashe & Thomson

The IT Department was to create a knowledge base for an issue tracking system that would be used by the Help Desk. Four weeks before go-live, the Training Department realized that the knowledge base did not include processes and procedures, and the IT department had to turn its focus back to the software.

Wiki 165
article thumbnail

What is customer training? Benefits and how to successfully create it

Matrix

Depending on what your organization provides, customer training can take various forms: onboarding, brochures, self-paced e-learning modules, how-to videos, searchable knowledge bases, customer support, and certification programs. Another effective way to deliver customer training is by addressing the pain points of the customer base.