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ADOBE ROBOHELP: In Search of RoboHelp Use Cases

The Logical Blog by IconLogic

If you've used RoboHelp to create any of the following, Adobe would like to hear from you: Knowledge Bases/Self-Service Portals. Send your name, project details, and a link to the output on your public-facing website or portal to techcomm@adobe.com. Online Help (including In-App Help).

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Xyleme

This could be a product catalog, a knowledge base, a customer service portal, or a marketing campaign. By starting small, you can test and learn your intelligent content approach, and iterate based on feedback and results. Content Disruption is on the Horizon — Are You Ready?

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How to Efficiently Reduce Company Help Desk Calls With Training To Streamline Operations and Reduce The Number Of Employees

IT Training Department Blog

In an ideal world, self-service options like knowledge bases and searchable help would be enough to address most issues. In reality, people often prefer the personal touch of speaking to a representative and will bypass the self-service option and call or chat anyway. Take a look at why those efforts often fall flat.

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Successful Online Employee Onboarding Strategies

TalentLMS

In this article, we share with you some innovative ways to use your company’s online portal to change the way employees are brought into a company. Up next, we explain how your learning management system or learning portal can be employed to manage new knowledge for new hires so that it is available when needed.

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What is customer training? Benefits and how to successfully create it

Matrix

As the name indicates, customer training is learning designed specifically for the people using your company’s products or services. It takes a lot of the pressure usually on the customer service departments. Customer service is paramount to any company that wants to cultivate long-term relationships. What is customer training?

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The Emergence Of Mobile Learning For Higher Education In Kingdom Of Saudi Arabia

Upside Learning

There is tremendous focus from Saudi Government to look beyond oil, aiming at creating a knowledge-based economy. The Learning Portal of the National Center of E-learning & Distance Learning. Source: Ambient Insight’s 2010-2015 worldwide market forecast for Mobile Learning Products & Services). 5-Year CAGR.

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Mastering Process Automation: Benefits, Real Examples, and 10 Best Practices

Epilogue Systems

When a candidate confirms their start date, entering this date into an onboarding application triggers a series of automated steps: An automated system creates a unique portal for the new hire and sends an email notification, prompting the new employee to submit necessary information and documents.