Ontuitive

MAY 16, 2022

In the long run, modernized legacy systems require less IT resources, reduce workflow bottlenecks, and improve efficiency. Employee frustration and resistance, especially during times of change management (later in this blog, we’ll explain how using a digital adoption platform can help eliminate this problem).

Performance Support 203

Performance Support Digital Software Support 203

Fly Plugins

APRIL 22, 2024

Fumbling around with WordPress can be daunting in the beginning, however, these WordPress training resources can greatly lessen the learning curve for new users of the world’s most popular content management system. It’s a fantastic resource for anyone who needs a primer on how to get started with WordPress.

Resources 189

Resources Beginner Blended Learning Site 189

Docebo

OCTOBER 2, 2018

This free report, published in partnership with The 70:20:10 Institute, uncovers how performance support brings learning and working closer together. We’ve all heard the age-old question directed to L&D — how can we train staff quickly, when resources are already strained? This isn’t a new breakthrough, though.

Performance Support 137

Performance Support Support Performance Productivity 137

Clark Quinn

AUGUST 26, 2013

It’s clear that our brains aren’t the logical problem-solvers we’d like to be. Except that we use intuition even when we shouldn’t, and hard thinking is very susceptible to problems. Yet we need to have reliably good outcomes to solving problems or accomplishing tasks.

Cognitive 162

Cognitive Performance Support Support Performance 162

WhatFix

MAY 2, 2024

Back to Blog Digital Transformation , Employee Training & Development Field Service Support: How to Enable Your Technicians Published: May 2, 2024 Updated: May 10, 2024 Samantha Rohn Field service employees are the frontline ambassadors of service-based businesses, fulfilling customers’ needs and keeping business operations flowing.

Performance Support 52

Performance Support Services Support Compliance Training 52

ID Reflections

JUNE 30, 2014

The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow. Not only does this eliminate the risk of isolation, it also inculcates the habit of collaboration, knowledge sharing and problem solving.

Performance Support 227

Performance Support Support Performance Case Study 227

Jane Hart

DECEMBER 8, 2013

The recent trend in Performance Support has focused on L&D creating job aids and performance support resources for their people – frequently as a by-product of some online course or programme. But what do people do when they encounter a performance problem in the workplace?

Performance Support 214

Performance Support Social Support Performance 214

Origin Learning

OCTOBER 20, 2014

Organizations do spend a lot of resources in the form of time, money and effort to train their new hires, but the bitter reality is- not all of it is retained. Because we want them to perform better at work. An employee encounters a problem. An employee figures out a new way to solve a problem or perform a task.

Performance Support 162

Performance Support Association Learning Management System Association LMS LMS 162

Clark Quinn

JANUARY 11, 2022

On LinkedIn recently, a survey in a post asked whether L&D should simply become performance consulting (Y/N). So here’re some thoughts on the Performance Ecosystem and L&D. To start, she cited how I wanted to move to Performance and Development. The infrastructure necessary is what I call the performance ecosystem.

Performance Support 282

Performance Support Performance Picture Consulting 282

KnowledgeCity

JUNE 10, 2024

In this article, we’ll explore essential strategies HR can implement to cultivate a resilient workforce and support employee well-being. By promoting resilience within teams, HR professionals can create a positive work environment where employees feel supported, empowered, and capable of overcoming obstacles.

Performance Support 40

Performance Support Support Strategy Metrics 40

Learnnovators

OCTOBER 5, 2014

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. You can’t teach people everything they need to know.

Performance Support 150

Performance Support Support Performance Case Study 150

Clark Quinn

FEBRUARY 1, 2022

Of late, I’m working in a couple of engagements where the issue of learning and performance strategy have come up. So here are some reflections on whether to use learning or performance strategy as an organizing concept. So really, the only options are to support performance in the moment and develop them over time.

Performance Support 272

Performance Support Performance Strategy Association LMS 272

Instancy

JUNE 30, 2023

Unveiling the future of learning: Discover how chatbots are revolutionizing performance support when you need it! In today’s rapidly evolving workplace, the need for effective performance support and continuous learning has never been more crucial. Revolutionize your learning journey with #Chatbots!

Performance Support 52

Performance Support Personal Learning Support Personal 52

Learning Visions

DECEMBER 17, 2014

To enhance individuals and orgs by connecting people with a broad range of techs that drive performance. There''s formal training -- and then there''s all of the ways that we learn within the flow of work (performance support, collaboration, access to experts, knowledge management. What problems are you trying to solve?

Performance Support 202

Performance Support Social Networks Metrics Support 202

Clark Quinn

JULY 18, 2013

A number of years ago, I discussed a valued model that talks about how we solve problems in the world. Then if we can’t find the answer, we have to go into a problem-solving mode: we need to do research, experiment, and generally discover the answer.

Performance Support 178

Performance Support Support Communities of Practice Association 178

Dashe & Thomson

JANUARY 8, 2012

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Build performance support into every blended learning effort.

Performance Support 190

Performance Support Blended Learning Support Performance 190

Learnnovators

JUNE 28, 2014

THE QUOTE: “ The incredible expansion of mobile technologies is an important factor that will both drive and support the deployment of workplace learning tools and systems in the area of performance support.” – Charles Jennings (Managing Director, Duntroon Associates, and Founder, 70:20:10 Forum ). What are the results?

Performance Support 140

Performance Support Support Performance Enterprise 140

Learnnovators

OCTOBER 5, 2014

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith “ You can’t teach people everything they need to know. business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before.

Performance Support 100

Performance Support Support Performance Case Study 100

Learning Pool

SEPTEMBER 1, 2023

In fact, they are two different concepts: Employee training is a program designed to help individuals better perform a specific task. Training should support the employee in acquiring skills that will be essential in the future and thus contribute significantly to employee development. Find out more.

Problem 104

Problem Develop Performance Support Teach 104

Jane Hart

MARCH 20, 2012

In the new connected workplace, current training, e-learning or blended learning services, which take a top-down, ”command and control” approach to organising and managing “learning” will not be appropriate to support these new ways of working and learning. 2 – Performance Support Services. TOOLS & PLATFORMS.

Performance Support 232

Performance Support Blended Learning Social Support 232

ProProfs

NOVEMBER 26, 2017

I would suggest the use of performance support to extend formal training. Why Performance Support is Crucial for Organizations. Performance support is one of the ways to extend formal training to the employees while on the job and letting the learners know how to use their formal training to achieve results.

Performance Support 96

Performance Support Association Learning Management System LMS Support 96

Kitaboo

NOVEMBER 7, 2023

In this dynamic realm of education, offline learning support stands as a fundamental cornerstone for fostering academic achievement and holistic student development. As an educator, understanding the intricate dynamics and profound impact of offline learning support is crucial to cultivating a robust learning environment. Wrapping Up!

Offline 52

Offline Performance Support Support Diversity Training 52

Hurix Digital

NOVEMBER 27, 2023

To be effective, SEL needs to be integrated into the academic content and the school culture and supported by a coherent and comprehensive curriculum plan. The second way is implicit, which means creating a supportive and caring learning environment. Why Is It Important?

Performance Support 52

Performance Support Social Support Cognitive 52

Acorn Labs

MARCH 21, 2024

For many employees, the performance appraisal is the much-dreaded event of any performance review process. Many employees find the performance cycle unfair and biased when it comes to evaluating individual performance. What is performance review bias? Why does bias persist in performance reviews?

Performance Support 59

Performance Support Problem Performance System 59

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

Performance Support 52

Performance Support Services Support Custom 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

Performance Support 52

Performance Support Services Support Custom 52

Hurix Digital

JULY 26, 2023

Educational video games have emerged as a powerful and effective tool to support self-centered learning, fostering independent and personalized learning experiences for K12 students of all ages. Here is what you need to know how interactive learning games support self-centered learning and the various benefits they offer learners.

Games 52

Games Performance Support Support Education 52

IT Training Department Blog

MARCH 16, 2023

In-App Support can be used for consumer-facing software or employee-facing software. There is some overlap in use cases for in-app support, but even for similar use cases, it would be used in very different ways. In-App support gives employees information and help they need when and where they need it.

Performance Support 114

Performance Support Support Help Organization 114

Litmos

MARCH 12, 2019

In a previous SAP Litmos Blog article , it was mentioned that you could make training an option for less than stellar performance. One is to substitute performance support for training. As performance consulting tells us, not all problems should be solved by training. It’s contextual support. In the world.

Performance Support 45

Performance Support Support Performance Cognitive 45

Challenge to Learn

MARCH 23, 2014

Free elearning tools and resources. She presented (and collected) free elearning resources. Practical principles for developing an effective performance solution. Though their solution is limited to performance support (as in online help with applications) they had some interesting notices. Good stuff.

Performance Support 154

Performance Support Support Performance Free 154

Association eLearning

SEPTEMBER 13, 2017

Pushing courses out is one thing, having an effective learning and performance ecosystem is another matter entirely. The Difference Between L&D and a Learning and Performance Ecosystem. At its core, it depends on how integrated training, support, curation, and the like are in the actual work environment for real people.*

Performance Support 200

Performance Support Performance eLearning Guild Social Networks 200

Learnnovators

JUNE 28, 2014

Thanks to the ubiquitous nature of mobile devices and the amazing power fuelled by their ever-expanding features, mobile apps are enabling us perform at our workplaces in ways never imagined before! Therefore, it is quite natural for these to be touted as one of the best forms of performance support for today’s workplaces.

Performance Support 100

Performance Support Support Performance Enterprise 100

Clark Quinn

MAY 25, 2016

While it’s easy to talk about how we need to support the transition from novice to expert, it might help to be a little more detailed. While it’s easy to say that the role of formal learning wanes, and the role of informal learning ramps up, what are the types of support we might look to?

Performance Support 108

Performance Support Suite Support Simulations 108

Litmos

MARCH 12, 2019

In a previous SAP Litmos Blog article , it was mentioned that you could make training an option for less than stellar performance. One is to substitute performance support for training. As performance consulting tells us, not all problems should be solved by training. It’s contextual support. In the world.

Performance Support 40

Performance Support Support Performance Cognitive 40

Learnnovators

MAY 23, 2021

ABOUT BOB MOSHER: Bob Mosher is a senior partner, and the Chief Learning Evangelist, at APPLY Synergies , a strategic consulting firm that specializes in helping learning organizations design, develop and measure effective learning and performance support strategies to meet The 5 Moments of Learning Need.

Performance Support 321

Performance Support Authoring Tools Masie Compliance Training 321

Learning Visions

OCTOBER 23, 2010

Training typically ends at the event – how does that help the learner when they get to the point of performance? 3 domains: formal, informal, performance support. 3 moments that we need to use performance support – we’ve missed this – right at the one moment is the one we focus on the most, but there’s also the before and after.

Performance Support 193

Performance Support Informal Learning Support Performance 193