Clark Quinn

JANUARY 11, 2022

On LinkedIn recently, a survey in a post asked whether L&D should simply become performance consulting (Y/N). So here’re some thoughts on the Performance Ecosystem and L&D. To start, she cited how I wanted to move to Performance and Development. The infrastructure necessary is what I call the performance ecosystem.

Performance Support 282

Performance Support Performance Picture Consulting 282

Clark Quinn

FEBRUARY 1, 2022

Of late, I’m working in a couple of engagements where the issue of learning and performance strategy have come up. So here are some reflections on whether to use learning or performance strategy as an organizing concept. So really, the only options are to support performance in the moment and develop them over time.

Performance Support 272

Performance Support Performance Strategy Association LMS 272

Infopro Learning

NOVEMBER 13, 2020

Quality onboarding can lead to significant improvements in employee performance and employee retention rates. These strategies also have a direct impact on both employee performance and retention. This data suggests that the lack of onboarding support throughout a new hires first year could play a big role in high turnover rates.

Performance Support 386

Performance Support Performance Strategy Quality 386

E-Learning Provocateur

NOVEMBER 18, 2014

Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. While much of Jane’s work exposes the difference between training and performance support – and implores us to do less of the former in favour of the latter – my post here does not.

Performance Support 255

Performance Support Support Performance Simulations 255

Hurix Digital

NOVEMBER 27, 2023

Social-emotional learning (SEL) is the process of developing the skills, attitudes, and behaviors that allow students to control and understand their emotions. SEL has been shown to have positive effects on student’s academic achievement, mental health, and social behavior. Table of Contents: What Is Social-Emotional Learning?

Performance Support 52

Performance Support Social Support Cognitive 52

Jane Hart

MARCH 20, 2012

Social tools are changing not only the way that professionals are working and learning but also the way that organisations are transforming into social businesses. Training and e-learning activities will likely include more informal and social approaches. 2 – Performance Support Services.

Performance Support 232

Performance Support Blended Learning Social Support 232

Clark Quinn

DECEMBER 22, 2020

And I had developed a Performance Ecosystem Maturity Model as part of Revolutionize Learning & Development, but…I hadn’t presented it. Instead of idiosyncratic aids, we move to having L&D creating support, and then recognizing the value of curation, and finally with a mixed initiative with everyone contributing.

Performance Support 295

Performance Support Performance Metrics Organizational Learning 295

Clark Quinn

AUGUST 26, 2013

We should then figure out what information can be in the world (whether a resource or in other’s heads), and what has to be in the performer’s repertoire. It can just be information in the world, such as a job aid or checklist , or an interactive decision support tool.

Cognitive 162

Cognitive Performance Support Support Performance 162

Learnnovators

OCTOBER 5, 2014

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ Learning is largely informal (on-the-job), a little social (peer), and least formal (training programs and courses). You can’t teach people everything they need to know.

Performance Support 150

Performance Support Support Performance Case Study 150

Jane Hart

JUNE 4, 2012

So one approach that I have been promoting is, instead of thinking of Formal and Informal Leaning as polar opposites, rather to think in terms of a Social Workplace Learning Continuum (as shown diagrammatically in the image on the right). But in order to support the full SWL Continuum, there are 5 points to take on board.

Performance Support 210

Performance Support Social Support eLearning Guild 210

Dashe & Thomson

MAY 21, 2013

The post The Myth of Multitasking: Another Case for Performance Support appeared first on Social Learning Blog. eLearning performance support elearning multitasking' A new email has arrived via your smart phone and you just can’t resist responding. But not to [.]

Multitasking 193

Multitasking Performance Support Support Performance 193

Learning Pool

OCTOBER 4, 2023

Telecommunications plays an essential role in interconnecting businesses and social lives. To maintain the pace of invention and change, telecoms companies require highly skilled and motivated employees who can consistently perform at the highest level. Assessments and refresher training help maintain performance levels.

Performance Support 106

Performance Support Performance Knowledge Worker Cloud Computing 106

Learning Visions

DECEMBER 17, 2014

To enhance individuals and orgs by connecting people with a broad range of techs that drive performance. There''s formal training -- and then there''s all of the ways that we learn within the flow of work (performance support, collaboration, access to experts, knowledge management. What is an ecosystem and why build it?

Performance Support 202

Performance Support Social Networks Metrics Support 202

Jane Hart

OCTOBER 15, 2012

Learning professionals who only know how to design training are missing out on many other opportunities to improve work performance. Employing performance support strategies opens a huge opportunity to have a bigger impact on how people get their work done.” For instance, most learning happens informally on the job.

Performance Support 180

Performance Support Support Performance Training 180

Instancy

SEPTEMBER 11, 2023

You can learn how to use it, troubleshoot issues, or perform specific tasks—all at your convenience. It empowers individuals to perform their work safely and efficiently by providing instant access to the information they need. Instead of fumbling through manuals or searching online, you can simply point your smartphone at it.

Augmented Reality 52

Augmented Reality Performance Support Scanning Performance 52

Instancy

JUNE 30, 2023

Unveiling the future of learning: Discover how chatbots are revolutionizing performance support when you need it! In today’s rapidly evolving workplace, the need for effective performance support and continuous learning has never been more crucial. Revolutionize your learning journey with #Chatbots!

Performance Support 52

Performance Support Personal Learning Support Personal 52

Learnnovators

MARCH 29, 2014

That’s why Instructional Design Guru defines terms from Instructional Design, Cognitive Psychology, Social Media, Multimedia, Technology and Law. It defines over 470 key terms for instructional designers.” ~ Connie Malamed , on ID Guru, the performance support App for learning designers. Kineo E-Learning Top Tips’ App.

Performance Support 165

Performance Support Support Performance Cognitive 165

Jane Hart

AUGUST 31, 2012

I am often asked how to support social collaboration in the workplace. As I showed in my recent blog post , there are some big differences between learning in an e-business and learning in a social/collaborative business. Want to find out more about PKM, then the Personal Knowledge Management workshop runs through September.

Collaboration 208

Collaboration Performance Support Social PKM 208

Association eLearning

SEPTEMBER 13, 2017

Pushing courses out is one thing, having an effective learning and performance ecosystem is another matter entirely. The Difference Between L&D and a Learning and Performance Ecosystem. At its core, it depends on how integrated training, support, curation, and the like are in the actual work environment for real people.*

Performance Support 200

Performance Support Performance eLearning Guild Social Networks 200

Living in Learning

JANUARY 3, 2015

Things are getting more social and collaborative, but the “T” word still seems to be central to the mission. Continuous Learning Agile design business impact change management design methods moments of need performance consulting performance support point of work time to competency workforce capability'

Performance Support 100

Performance Support Support Performance Micro-Learning 100

Jane Hart

APRIL 29, 2013

In my previous post I showed that an analysis of how Knowledge Workers like to learn at work suggests that L&D departments should consider working more closely with people managers to support the continuous development and performance improvement of their people – both in teams and individually.â?¦ Social learning'

Performance Support 236

Performance Support Support Performance Knowledge Worker 236

Dashe & Thomson

APRIL 15, 2021

Informal learning and training have been on the rise in organizations across the globe, and social learning has become an increasingly hot topic in L&D departments as more organizations look to leverage the expertise of their subject matter experts (SMEs).

Social Learning 229

Social Learning Social Strategy Expertise 229

Clark Quinn

JULY 23, 2013

Then, as a consequence of my subsequent posts on social first and performance support second , I was in a discussion where the question was shouldn’t performance support be first. So why do I say Performance Support (PS) shouldn’t be cheap? Why is that? And this is good.

Performance Support 185

Performance Support Support Performance eLearning Strategy 185

Infopro Learning

JUNE 26, 2023

Employees with favorable onboarding experience are more likely to exhibit higher job satisfaction and have a greater tendency to stay with the company for an extended period of time, contributing to better overall performance. This clarifies the new hire and compels the direct manager to specify expectations.

Metrics 444

Metrics Google Docs Policies Performance Support 444

Learnnovators

OCTOBER 5, 2014

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith “ You can’t teach people everything they need to know. Learning is largely informal (on-the-job), a little social (peer), and least formal (training programs and courses).

Performance Support 100

Performance Support Support Performance Case Study 100

Jane Hart

FEBRUARY 21, 2016

Social learning is not a new concept or a new term; we’ve always learned socially – from our parents, siblings, friends and from our colleagues at work. But a new definition of social learning has emerged in recent years; one that implies the use of social technology for learning. About this workshop. About this workshop.

Social Learning 100

Social Learning Performance Support Social Support 100

Jane Hart

FEBRUARY 21, 2016

Social learning is not a new concept or a new term; we’ve always learned socially – from our parents, siblings, friends and from our colleagues at work. But a new definition of social learning has emerged in recent years; one that implies the use of social technology for learning. About this workshop. About this workshop.

Social Learning 100

Social Learning Performance Support Social Support 100

Instancy

JULY 11, 2023

This article explores how generative AI can transform online learning and performance support by harnessing a company’s proprietary knowledge. Enhancing Personalized Learning Generative AI offers new opportunities for online learning and performance support.

Performance Support 40

Performance Support Knowledge Online Learning Support 40

eLearning Industry

JUNE 6, 2020

Social learning isn’t necessarily tied to social media, though it can be. How can you best apply it to corporate training to improve employee performance and encourage peer-based support? This post was first published on eLearning Industry.

Social Learning 66

Social Learning Performance Support Social Performance 66

TIER1 Performance

FEBRUARY 16, 2024

How can data help inform decisions that support strategy activation? Based on the science of healthy and high-performing teams, these workshops helped Medstar leaders build on the “bright spots” of the leader and associate experience, as well as surface opportunities or challenges associated with patient experience data.

Performance Support 52

Performance Support Activities Support Strategy 52

Learnnovators

MARCH 29, 2014

That’s why Instructional Design Guru defines terms from Instructional Design, Cognitive Psychology, Social Media, Multimedia, Technology and Law. Below are the questions we had in mind when we embarked on our journey: What is the significance of performance support apps for learning designers? Kineo E-Learning Top Tips’ App.

Performance Support 100

Performance Support Support Performance Cognitive 100

Schoox

FEBRUARY 27, 2024

While vital and valuable in specific contexts, these metrics don’t provide much information about the overall effectiveness of learning programs—in other words, whether or not the training resulted in any noticeable improvement in employee or business performance. What does that mean, and how can businesses encourage it?

Performance Support 59

Performance Support Performance Metrics Business 59

Clark Quinn

JULY 25, 2018

In this closing post of the series, I want to talk about social cognition. If we don’t know how we think, work, and learn, we can’t optimally support both performance in the moment and continual innovation over time. The traditional definition of social cognition is how we think about social interactions.

Cognitive 101

Cognitive Social Mentoring Performance Support 101

The Simple Shift

MARCH 20, 2020

Today, with so many people physically (I won’t call it Social) distancing there is a mad scramble by organizations to support their employee learning needs. However, much appears to be in the form of formal efforts like online learning and virtual training.

Social 138

Social Social Learning Guide Performance Support 138

Mindflash

OCTOBER 20, 2014

Performance support is a way to extend formal training to the job site, reminding learners of how to apply their formal training to get results. Back on the job after training has been completed, performance support systems give learners what they need to know at the exact moment of need. Use it right now.

Performance Support 84

Performance Support Support Performance Social Networks 84

Kitaboo

NOVEMBER 7, 2023

In this dynamic realm of education, offline learning support stands as a fundamental cornerstone for fostering academic achievement and holistic student development. As an educator, understanding the intricate dynamics and profound impact of offline learning support is crucial to cultivating a robust learning environment. Wrapping Up!

Offline 52

Offline Performance Support Support Diversity Training 52

Connect Thinking

FEBRUARY 10, 2012

A couple of weeks ago I blogged about social media tools for learning , and made the statement that such learning strategies are usually best managed decentrally. There may be a central role in purchasing social media platforms (with stakeholder input). The same can be said about role-based performance support tools.

Performance Support 122

Performance Support Support Performance Strategy 122