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Not Everyone is a Social Customer | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.

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BOB MOSHER – CRYSTAL BALLING WITH LEARNNOVATORS

Learnnovators

Before joining APPLY Synergies he was with Microsoft , where he was Director of Learning Strategy and Evangelism, a global business at Microsoft Corporation featuring innovative learning products that help individuals and organizations learn more and go further using Microsoft technologies. What is the trend?

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What is social learning (and how to adopt it)

Docebo

Today, delivering truly effective and engaging learning experiences that amplify the success of an organization’s learning strategy is crucial to a business’ bottom line. 82% of businesses that use social learning tools want to increase their use them in the future. What is social learning? Enterprises and social learning.

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50 Ways to Lever Learning

The Performance Improvement Blog

Business case-study – drawing lessons from discussing the documented story of actual events in another organization. Performance measurement – learning from measures of performance such as sales figures, production numbers, and customer service feedback. I’m sure you can think of more ways to lever learning.

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JULIE DIRKSEN – CRYSTAL BALLING WITH LEARNNOVATORS

Learnnovators

It comprises stimulating discussions with industry experts and product evangelists on emerging trends in the learning landscape. Performance support is a crucial tool, and we should use it as much as possible, but there will always be a need for helping people develop complex skills. The first element is the authoring environment.

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Bob Little – Crystal Balling with Learnnovators

Learnnovators

It comprises stimulating discussions with industry experts and product evangelists on emerging trends in the learning landscape. How successful do you think you have been in transforming your clients’ brands around the world? Bob: It’s not really for me to say how successful we’ve been in ‘transforming our clients’ brands’.

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The Incredible Power of Design Thinking in Learning Design

Learnnovators

According to Wikipedia, design thinking stands for “ design-specific cognitive activities that designers apply during the process of designing. TOOLS / KITS. What other resources or stories have you got to share with us? What are some of the interesting ways in which design thinking could benefit learning designers?

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