Remove tags frontline-training
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Is employee training that inevitable in retail companies now?

Creativ Technologies

In the US, a lot of frontline workers have quit their jobs, particularly in April 2021. So the employees have to be trained on how to use these robots. In fact, mobile robots are necessary because the frontline employee can avoid a visit to the inventory and get updated about its status through them. Smart scheduling.

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Foundations of Excellence: How to Craft a Learning Framework

Nvolve

How can you ensure effective and comprehensive training programs? She talks about breaking down learning into three main categories: Soft Skills, Compliance Training, and Core Technical Skills. This is a wake-up call for any organisation still clinging to outdated training methods.

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Employees and Your Learning System

eLearning 24-7

I wondered to myself, what if Tombstone, purchased a learning system, to provide learning and training content to their employees, reenactors and even townsfolk on everything from customer service, to communication, to dealing with groups and teams? Would they as frontline workers need classroom management or would vILT suffice?

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4 Ways to Develop Frontline Workers Without a High School Diploma

CLO Magazine

Companies like KFC Foundation, Taco Bell, Walmart and Southeastern Grocers recognize the important role they have in supporting their frontline workers who want to earn their high school equivalency credential. Some frontline workers live paycheck-to-paycheck and support families. Many can’t afford it.

Develop 78
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How to Get Staff to Confidently Promote Digital Banking

Lemonade

A few weeks back I had the pleasure of speaking at Future Digital Finance about ways to get frontline staff to promote digital banking products. Your frontline staff can proactively promote your digital products and answer any questions customers may have. But they aren’t talking about it — and it’s never included in training.

Digital 46
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Goodwill Launches Career Navigation Program

CLO Magazine

In collaboration with the Hope Street Group and through financial support from the Walmart Foundation, Goodwill is designing, developing, piloting and launching Goodpaths — a career navigation program supported by an online platform to provide frontline workers with the support they need to plan and advance their careers.

Program 70
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Social Media for Trainers (by Jane Bozarth)

Clark Quinn

It succinctly introduces why you would want to think about social media to augment training, introduces several of the major social media tools that represent categorical differences, and, for each, focuses on practical explanations about the tools, pluses and minuses, and classic ways to use them before, during, and after learning events.