Analysis Metrics Training White Label 
eLearning 24-7
MARCH 16, 2023
Quick Point The original term was customer training, then around 2015 or thereabouts, the term switched to customer education. Now, vendors are either saying, “Customer training and education,” or “Customer Training,” or “Customer Education,” or, in the case of one vendor, “Customer Learning.”
KMI Learning
JUNE 7, 2023
The backbone of your training starts with the professionals that will allow you to create white labeled LMS. This is your best option if you want to expand beyond in-house employee training and offer courses that connect with outside audiences.
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eLearning 24-7
JULY 26, 2023
As part of my process, I weigh the factors, including UI/UX, functionality, forward-thinking, pricing, support, training, and business culture (which is rarely considered but very visible when you talk to the salesperson or hear what is happening behind the scenes). Metrics continue to improve, and the workflow angle I like the robust system.
eLearning 24-7
DECEMBER 14, 2022
Metrics – This is always big for me. Your metrics, should tell the story of learning. How many licenses or seats you have on the main metrics page, means nothing. Way too many metrics focus on completed or assigned angle, even with some customer ed platforms – which in this case, makes no sense.
eLearning 24-7
APRIL 8, 2022
To be fully customer education-focused, the client makeup is at a minimum of 90%, which means 90% of the learning system’s clients are using the system for customer education/partner training/B2B. I slide associations under B2B, because you are providing education/training to an audience base that is external (the main focus).
Kitaboo
APRIL 4, 2019
Your employees might be highly qualified for their roles, but on the job, they are as good as the training you provide them. Using a well-structured employee training program, you can shape them into the ideal and efficient employees who will make every effort to help your business grow.
eLearning 24-7
AUGUST 17, 2021
A lot of folks always ask me what I look or at when considering a system for a client, or when conducting an analysis, as part of my role as an analyst. Ability to accept 3rd party external training? Metrics – Can’t get any bigger than this. What metrics come with the system? I will not deny this.
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