Customer Service Informal Learning Instruction Ratio 
Dashe & Thomson
FEBRUARY 25, 2011
Weber also points out how effectively additional techniques demonstrated in the movie – like music, movement, and humor – open the mind to learning. Finding ways to incorporate these elements can be difficult for instructional designers, curriculum developers, and, especially, creators of eLearning. Properly d.
Dashe & Thomson
MAY 4, 2011
Like many enterprise learning companies, we are actively brainstorming ways to incorporate collaborative Web 2.0 technologies into our training programs, but rarely do we find a client that wants to create a robust learning environment comprised of both formal and informal components. ILT vs. WBT vs. informal learning).
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Dashe & Thomson
APRIL 28, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Social Media: The Virtual “Over-The-Partition” Learning Network by Jolene on April 28, 2011 in Informal Learning , Instructional Design , Training Development , Video , social learning According to the 1996 report from the U.S.
Dashe & Thomson
APRIL 23, 2011
Personally, I’m still working on every new project to fine tune the proper “documentation ratio.&# Properly documenting expectations, responsibilities, and success factors can be one of the most vital aspects of successful project management, but it’s so often overlooked or treated as merely an exercise. Properly d.
Dashe & Thomson
JANUARY 21, 2011
I like to imagine performance support as an Exobrain … (and, of course, that I am one of the smart people in learning … guess I will have to ask Simon about that.) According to Urban Dictionary: Your exobrain (or exo-brain) is your extended brainpower from the information you have access to from your computer or the web.
Dashe & Thomson
FEBRUARY 10, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.
Dashe & Thomson
APRIL 6, 2011
When Im not busy helping to change the face of corporate learning, I like to train with the Dashe & Thomson company bike team, travel and read. Jim: Glad you found the post helpful, Jeff! Properly d.
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