Customer Service Instruction Learning Theory Ratio 
Dashe & Thomson
JANUARY 27, 2011
Because video is, apparently, a perfect manifestation of social learning theory. Instructional designers would be wise to become versed in basic video production, since its utility and ubiquity as a learning tool will only continue to grow. I think social learning must be informal and fun. Properly d.
Dashe & Thomson
FEBRUARY 25, 2011
Weber also points out how effectively additional techniques demonstrated in the movie – like music, movement, and humor – open the mind to learning. Finding ways to incorporate these elements can be difficult for instructional designers, curriculum developers, and, especially, creators of eLearning. Properly d.
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Dashe & Thomson
APRIL 28, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Social Media: The Virtual “Over-The-Partition” Learning Network by Jolene on April 28, 2011 in Informal Learning , Instructional Design , Training Development , Video , social learning According to the 1996 report from the U.S.
Dashe & Thomson
FEBRUARY 23, 2011
Medical students and residents regularly learn new skills by first observing a procedure, then practicing the procedure under supervision, and finally teaching, or modeling, the procedure for another. As VP, Instructional Design Services for Dashe & Thomson, Inc. Jim: Glad you found the post helpful, Jeff! Properly d.
Dashe & Thomson
APRIL 6, 2011
When Im not busy helping to change the face of corporate learning, I like to train with the Dashe & Thomson company bike team, travel and read. Jim: Glad you found the post helpful, Jeff! Properly d. Properly d.
Dashe & Thomson
FEBRUARY 10, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.
Dashe & Thomson
APRIL 23, 2011
Personally, I’m still working on every new project to fine tune the proper “documentation ratio.&# Properly documenting expectations, responsibilities, and success factors can be one of the most vital aspects of successful project management, but it’s so often overlooked or treated as merely an exercise. Properly d.
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