Remove Adoption Remove Custom Remove Productivity Remove Technology
article thumbnail

Product Adoption vs User Adoption: Hint—they’re not the same

Ontuitive

Product Adoption vs User Adoption: Hint—they’re not the same. The terms product adoption and user adoption are often used interchangeably when discussing B2B software and SaaS solutions. Product adoption refers to customers adopting third-party software or SaaS products.

Adoption 197
article thumbnail

Employee Buy-In for New Technology Adoption

CourseArc

Employee Buy-In for New Technology Adoption. It doesn’t matter how large or small your organization is, digital transformation projects – whether updating old technologies or adopting new ones – have a 70% chance of failure. Yet, adoption from employees is often slow and reluctant, if at all. We have four tips: 1.

Adoption 246
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. The past couple of years have not been easy for customer service teams.

Adoption 170
article thumbnail

Customer Retention is the New Growth: How a digital adoption platform can help

Ontuitive

Whatever the predictions indicate, however, many businesses are doubling down on their customer retention strategies to drive progress. Zeal makes increasing customer retention easier; learn how. In fact, Bain & Company reports that increasing customer retention by 5% can increase profits between 25% and 95%.

Adoption 195
article thumbnail

Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.

article thumbnail

The Importance of Measuring User Adoption: Key Metrics to Track for New Technology

Training Folks

The Importance of Measuring User Adoption of New Technology Measuring user adoption of new technology is crucial for businesses to ensure successful implementation and return on investment. By tracking key metrics, companies can identify areas of improvement and make data-driven decisions to increase adoption rates.

Metrics 105
article thumbnail

How to Use Employee Training to Increase Software Adoption Rates

Infopro Learning

In the past year businesses have had to make drastic shifts in the ways that they interact with both employees and customers. Business leaders are having to adopt new software to keep up with these changes. High rates of enterprise software adoption is needed for success. Approaching Software Adoption as a Learning Journey.

Adoption 419