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Top 11 best Call Center Training Software Solutions for Employee Development

Paradiso

The good news is that call center training software offers a solution. It ensures that agents are well-prepared to deliver the service your customers expect. What is Call Center Training Software? Call center training software empowers companies to develop and provide essential training to their customer-facing employees.

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Top 29 Profitable Online Course Ideas to Create in 2024

Fly Plugins

By creating a course on the fundamentals of AI and ML, learners can gain a solid understanding of these technologies and how they can be applied in different contexts, preparing them for the future job market or even just to have tools in their current tool belt. That’s insane!

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Best Content Authoring Tools for Flash to HTML5 Conversion

Hurix Digital

Flash can be converted to HTML by using either pure coding or content authoring tools. Here are some of the best content authoring tools in the industry: 1. Adobe is still in the game with its Adobe Captivate , originally created as a software program to help develop training simulations. dominKnow | One.

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How to Easily Create Powerful Customer Education

Spark Your Interest

And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. This is the second in a series on customer training so you can create a powerful customer education program for your organization.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Remote working? Why an authoring tool to create e-learning courses is the best choice for your company

isEazy

In this new reality, new training needs have arisen for a company’s employees: new processes or methodologies, informing employees about new tools that are implemented, or Occupational Health and Safety courses with specific anti-COVID protection measures. No installation required and cloud-based, please!

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10 Tools to Improve your Onboarding Process

Ed App

To make things easier for managers, here are 10 tools to improve your onboarding process. Tool to Improve your Onboarding Process #1 – EdApp. EdApp is the leading tool to improve your onboarding process, designed to help HR professionals author and deploy informative and engaging microlearning courses. Quiz maker.