The Performance Improvement Blog

JULY 13, 2011

The latest " 10X10 " (ten tips and ten resources) from RealTime Performance is about customer service. It's a useful list of ideas for improving employee performance as it relates to customer service and a book title that corresponds to each suggestion. Employees can read these books to learn more about each idea.

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Customer Service Trust Services Custom 150

Paradiso

OCTOBER 12, 2023

In this blog, we’ll explore the essential features you should look for in the best LMS for banking and financial services. Paradiso’s Best LMS for banking and financial services offers an adaptable and user-friendly interface, enabling you to create customized and engaging learning experiences.

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LMS Services Compliance Training Authoring Tools 91

Ed App

SEPTEMBER 15, 2019

Learning and development take the backseat due to the attention being on drawing-in customers, as well as developing your service or product. You can also try EdApp’s Mobile LMS and authoring tool for free by signing up here. The post Small Business Customer Service Training appeared first on EdApp Microlearning Blog.

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Customer Service Services Custom Blended Learning 40

cogentys

SEPTEMBER 12, 2013

A humorous eLearning Icebreaker highlighting the importance of customer service training in the workplace. authoring tools compliance training corporate education custom elearning customer service training hospitality training learning management system lms' Animation - Relevant & Fun!

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Customer Service Compliance Training Services Custom 76

LearnDash

NOVEMBER 21, 2023

Here are 10 things to consider: Prioritizing new members over existing ones Neglecting user experience Not delivering fresh content Sacrificing quality for quantity Not building trust Making big changes too frequently Spamming members Giving sub-par customer service Not surveying your members Reinventing the wheel Let’s take a closer look.

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Site Customer Service Trust Community 220

Cognigix

JUNE 1, 2022

To maintain excellence in customer service and a competitive edge in the current business environment, organizations need to continuously train their workforce. Vendors invest in authoring tools and follow the latest best practices to develop eLearning courses that are engaging and effective. Final Thoughts.

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Custom eLearning Development Outsource ROI Custom 98

Hurix Digital

APRIL 24, 2024

It involves creating eLearning modules, documents, presentations, and interactive elements using the best digital authoring tools. The best eLearning authoring tools support the Sharable Content Object Reference Model (SCORM), which is well integrated with Learning Management Systems (LMS) and can be easily published and distributed.

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Authoring Tools Authoring SCORM Tools 40

Paradiso

OCTOBER 24, 2023

It ensures that agents are well-prepared to deliver the service your customers expect. Call center training software empowers companies to develop and provide essential training to their customer-facing employees. Paradiso LMS boasts a top-notch authoring tool , enabling you to create engaging customer service training programs.

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Authoring Tools Diversity Training Compliance Training Simulations 91

Learning Pool

OCTOBER 1, 2021

Learning Pool, providers of one of the most feature-rich learning suites on the market, and the leading eLearning solutions provider are thrilled to have made the 2022 list for ‘Best eLearning Authoring Tools ’ by eLearning Industry. . You can find out more about our recent accolades with eLearning Industry here. About Learning Pool.

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eLearning Tools Blended Learning Best eLearning Authoring 94

CLO Magazine

OCTOBER 11, 2013

When FMC Technologies experienced rapid growth in a business sector, its customer service performance suffered. Editor’s note: the author works for Linkage). How did the firm turn it around? To do that, everyone in the region needed to learn new skills, attitudes and behaviors. Did They Like It?

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Customer Service Services Culture Custom 61

Everwise

MAY 3, 2017

But how can you most effectively improve customer satisfaction? The power of happy employees engaging positively with your customers is hard to ignore. As Stephen Covey, author of 7 Habits of Highly Effective People, said: “Always treat your employees exactly as you want them to treat your best customers.”.

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Customer Service Services Custom Mentoring 55

ReadyTech

OCTOBER 5, 2022

People expect more of their employees in terms of learning and personal development, which is why many businesses are turning to Software as a Service (SaaS) platforms as the best way to provide this type of training. Software as a Service Red Flags to Avoid. Poor Customer Service. So let’s take a look at some red flags.

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Authoring Tools Services Software Customer Service 52

Learning Pool

JUNE 28, 2022

Learning Pool, the global elearning solutions provider, is thrilled to have partnered with Money and Pensions Service to develop a blended learning strategy by delivering the online elements of its money guidance training. . About the Money and Pensions Service? . together legacy services ? MoneyHelper, which ? 0800 138 7777.

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Blended Learning Streaming Blended Services 81

Learning Pool

MARCH 17, 2022

Learning Pool, a leading global provider of elearning solutions, has partnered with Capita Government Services, providing its award-winning Stream Learning Suite to facilitate the rollout of digital learning to an audience of 4,500 learners. .

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Streaming Suite Virtual Classroom Services 88

Hurix Digital

JULY 12, 2023

You must invest in smart and innovative eCommerce content management services to make the best of the opportunity and create an effective online store. Table of Contents What are eCommerce Content Management Services? Content management services or CMS allows businesses and organizations to create, edit, and publish online content.

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Services Drupal Content Management 52

Coreaxis

FEBRUARY 4, 2024

Top 6 reasons outsourcing bookkeeping services for your business Top 6 reasons outsourcing bookkeeping services for your business Discover how bookkeeping can provide you with accounting support to oversee crucial tasks to streamline processes for your business.

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Outsource Services Authoring Tools Business 52

Kitaboo

FEBRUARY 22, 2024

eBook distributors play a very crucial role in the modern publishing industry and offer a range of benefits to authors, publishers, and readers alike. The proliferation of digital publishing has led to a multitude of platforms emerging in the market, offering unique sets of services and capabilities. Table of Contents: I.

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eBook Guide Reputation PDF 52

Ed App

APRIL 19, 2022

SCORM authoring tools allow you to easily craft interactive courses that can be uploaded and managed on any SCORM compliant LMS. To help you choose one that’s easily interoperable and compatible with your team’s training needs, we’ve handpicked 10 SCORM authoring tools for you to consider. SCORM Authoring Tool #1 – EdApp.

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Authoring Tools SCORM Authoring Tools 40

TalentLMS

JULY 24, 2023

Retaining experienced customer support professionals is crucial as it reduces recruitment and training costs while maintaining consistency in customer service quality. They feel powerful enough to handle any customer inquiries and challenges effectively, leading to higher productivity and efficiency.

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Learning Pool

SEPTEMBER 14, 2020

It’s continued to evolve as technology, digitization and SaaS (Sales as a Service) have been developed over the years. But what are the real advantages of having a cloud-based service? This isn’t an exhaustive list but let’s explore how cloud-based services can help improve some of these challenges. Why is it important?

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Services Benefits Metrics Agile 77

Integranxt

MARCH 6, 2024

Leading the charge are AI-as-a-Service (AIaaS) models, offering businesses flexible access to pre-built artificial intelligence solutions without costly investments in infrastructure and expertise. This vast landscape presents immense opportunities for customer service monetization through AI-powered personalization.

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Strategy Authoring Tools Text-to-Speech Streaming 52

Continu

JUNE 16, 2020

If you are unfamiliar with elearning authoring tools and wondering how to use them. What is an e-learning authoring tool? So when we talk about elearning authoring tools, what exactly does that mean? Who can use content authoring tools? Next, you may wonder what skill set is necessary to use elearning authoring tools.

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Authoring Tools Blended Learning eLearning Tools Authoring 52

Learningtogo

AUGUST 11, 2022

In this week’s Ask a Trainer guest post, Margie Meacham, author of AI n Talent Development: Capitalize on the AI Revolution to Transform the Way You Work, Learn, and Live , shares her advice for how talent development professionals can become more comfortable with artificial intelligence. A lot of us watch television on streaming services.

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Program Website Streaming Learning 162

Kitaboo

FEBRUARY 26, 2024

9 Steps to Launching Your Own eBook Store Conduct Market Research Determine Your Literary Niche Create a Business Strategy Build Your eBook Store Curate High-Quality Digital Content Implement Effective Marketing Strategies Optimize for SEO Provide Avenues for Excellent Customer Service Monitor Performance and Refine Strategies II.

eBook 52

eBook Guide Authoring Tools Social Media 52

Kitaboo

FEBRUARY 27, 2024

For authors, content creators, and publishers, these stores represent the pinnacle of literature that is served directly to any device, with instant access to thousands of genres, authors, and languages. Further, they signify economic opportunities for authors, helping them publish and distribute their works globally.

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eBook Guide Virtual Classroom White Label 52

Ed App

JULY 11, 2019

Authoring tools are used to develop and bundle content for an eLearning environment. Here are five ways that an authoring tool will improve your training. Authoring tools help users create eLearning content and materials easily and innovative. Authoring tools provide useful tools to help users create learning modules quickly.

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Authoring Tools microlearning Module 40

Learning Pool

DECEMBER 21, 2022

Using validated employee feedback gathered by Great Place to Work® – the global authority on workplace culture, with its rigorous, data-driven methodology – the accreditation confirms that the team has a consistently positive experience at Learning Pool. “ Certification is a significant achievement.

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Customer Service Performance Support Director Global 52

Paradiso Solutions

FEBRUARY 17, 2023

An RFP (Request for Proposal) template for an AI-powered Learning Management System (LMS) is a document that specifies an organization’s needs and expectations for an LMS with AI capabilities and allows AI LMS vendors to submit propsals for the services being offered. How Paradiso AI-Powered LMS helps in creating LMS RFP Template?

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RFP LMS Templates Learning Management System 97

Ed App

FEBRUARY 14, 2019

Authoring tools are used to develop and bundle content for an eLearning environment. Here are five ways that an authoring tool will improve your training. Authoring tools help users create eLearning content and materials easily and innovative. Authoring tools provide useful tools to help users create learning modules quickly.

Authoring 40

Authoring Tools microlearning eLearning Tools 40

Paradiso Solutions

AUGUST 6, 2020

Paradiso Corporate LMS delivers technical assistance and fulfils customers’ needs by understanding their specific requirements and queries at the same time. The organization believes in delivering the best LMS services to different ventures in terms of social, blended, and mobile learning. . Composer (Authoring Tool).

Association Learning Management System 52

Association Learning Management System LMS Association LMS Corporate eLearning 52

Ed App

MAY 29, 2020

Nowadays, modern companies rely on AI, tools, and services to take the busy work out of work. Not long ago, L&D teams had to develop everything : instructional design, coding, building custom software, you name it. Customer service (63%). A technology we are going to zoom in on today is the authoring tool.

Authoring Tools 52

Authoring Tools Authoring Blended Learning Teach 52

Ed App

MAY 29, 2020

Nowadays, modern companies rely on AI, tools, and services to take the busy work out of work. Not long ago, L&D teams had to develop everything : instructional design, coding, building custom software, you name it. Customer service (63%). A technology we are going to zoom in on today is the authoring tool.

Authoring Tools 52

Authoring Tools Authoring Blended Learning Teach 52

Tesseract Learning

JUNE 15, 2021

But in addition to this, they also must focus on excellent communication, top-notch customer service, and exemplary brand value. Moreover, you can create brilliant content quickly using KREDO, which is also equipped with a game-based authoring functionality. An Authoring Tool for All Purposes. Hard to contemplate?

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Help Blended Learning Diversity Training microlearning 122

Clark Quinn

NOVEMBER 28, 2009

And many people provide coaching services, and workshops. I agree, but it triggered a further thought. When we go beyond delivering content as a component of a learning experience, and start delivering learning experiences, are we moving from publisher to education provider?

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Authoring Diversity Training Evalution Market 140

The Performance Improvement Blog

DECEMBER 3, 2013

It’s as if companies forget everything they know about customer service when they build a Web site. Staff have rules but they also break the rules when it meets the needs of a customer. They have processes but when a moment-of-truth arises, they do what they need to do to keep a customer coming back.

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Customer Service Site Web Services 147

Elucidat

NOVEMBER 28, 2018

Choosing an elearning authoring tool isn’t easy and it takes more than a free trial. Choosing an elearning authoring tool is not an easy decision and takes more than taking it for a test drive. Without knowing what you and your stakeholders need to get from an authoring tool, it will be hard to weigh up which one is the right fit.

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Authoring Tools Authoring Guide Tools 55

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

OCTOBER 26, 2023

They offer a wide range of WordPress development services, including custom plugin development, theme development, website development, maintenance, support, and integration. WisdmLabs is committed to delivering high-quality work and providing excellent customer service. Highlights:- Clutch Review: 5.0

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Companies Develop Portfolio Customer Service 52