Dashe & Thomson

FEBRUARY 10, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.

Social Networks 124

Social Networks Social Social Learning Blended Learning 124

Dashe & Thomson

JANUARY 14, 2011

“The decision to actually send the bacon came when, as we were saying good-bye, Tom [SMEs boss] said, “You guys have got to send Dave — who has a reputation for eating anything, including a doughnut that had been in the company freezer for a year — some of that chocolate covered bacon.” Download the whitepaper » Blog this!

Social Networks 113

Social Networks Social Learning Blended Learning Blogging 113

Dashe & Thomson

DECEMBER 27, 2010

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Temporary Staffing Revolution by Paul on December 28, 2010 in Temporary staffing A few weeks ago, I grabbed coffee with a long-time family friend that happens to be a training developer. Business confidence is still extremely low.

Social Networks 100

Social Networks Social Learning Blended Learning Blogging 100

Dashe & Thomson

MARCH 6, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Make Learning An Experience. Download the whitepaper » Blog this! Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Creativity is a collaborative process!

Blended Learning 141

Blended Learning Social Networks Social Learning Blended 141

Dashe & Thomson

JANUARY 25, 2011

Even with the help of the newest technology tools to communicate and educate including social media, wikis, and Google, we still need to transform our ILT classrooms and training sessions into integrated blended learning environments. Download the whitepaper » Blog this! I find your blog page quite interesting.

Social Networks 126

Social Networks Blended Learning Social Learning Wiki 126

Dashe & Thomson

FEBRUARY 25, 2011

Discovered via Brent Schlenker’s Corporate eLearning and Development blog. Download the whitepaper » Blog this! Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Unfortunately, we then run the risk of jettisoning the effectiveness of our courses entirely. I’ll be seeing it again! Properly d.

Social Networks 133

Social Networks Blended Learning Social Learning Blogging 133

Dashe & Thomson

MARCH 11, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Can Games Transform the World? Download the whitepaper » Blog this! Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? To be effective the game must make work seem like play.

Social Networks 124

Social Networks Social Learning Blended Learning Games 124

Dashe & Thomson

JANUARY 27, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Online Video: the Perfect Social Learning Tool? less big companies, for more than 20 years. less big companies, for more than 20 years. Download the whitepaper » Blog this! Thanks for a thoughtful post!

Social Learning 134

Social Learning Social Networks Social Blended Learning 134

Dashe & Thomson

MARCH 27, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Accelerated Learning: Where Does It Fit In? link] Blog this! Download the whitepaper » Blog this! Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? He said it was great. Properly d.

Social Networks 140

Social Networks Blended Learning Social Learning Blogging 140

Infopro Learning

NOVEMBER 10, 2022

Corporate learning strategies are frequently aligned with overarching business objectives, providing employees with guidelines to learn and work toward those objectives. Why Should Organizations Align Corporate Learning Strategy with Business Goals? How Learning Leaders Can Align L&D Strategy with the Business Strategy.

eLearning Strategy 352

eLearning Strategy Corporate Learning Corporate eLearning Learning Strategy 352

Dashe & Thomson

JANUARY 21, 2011

Moving from Teacher to Facilitator → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Properly d.

Performance Support 100

Performance Support Social Networks Brain Blended Learning 100

Dashe & Thomson

APRIL 19, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Who’s Building the Social Learning Roads? The number one most asked question by social media marketers was, “How do I measure the effect of social media marketing on my business?” Download the whitepaper » Blog this!

Social Networks 124

Social Networks Social Learning Social Blended Learning 124

Dashe & Thomson

DECEMBER 14, 2010

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Hey, That’s Social Learning! Download the whitepaper » Blog this! Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Leave a Reply Click here to cancel reply. Liam McCoy: Thanks for this.

Social Learning 100

Social Learning Social Networks Blended Learning Social 100

Dashe & Thomson

FEBRUARY 22, 2010

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Using Wikis to Stop Brain Drain by Jolene on February 23, 2010 in Wikis In his December Training Magazine article Training in a Web 2.0 Download the whitepaper » Blog this! Leave a Reply Click here to cancel reply.

Wiki 100

Wiki Social Networks Blended Learning Brain 100

Infopro Learning

DECEMBER 23, 2020

Today on 90% of consumers consider customer service to be a factor they consider before deciding whether to do business with a company (1). This is one of the many reasons industry leaders are doing all that they can to strengthen the skills of their customer service teams. Solution Highlights.

Customer Service 251

Customer Service Services Blended Learning Custom 251

Dynamic Pixel

AUGUST 30, 2022

Many educational content development companies in India invest in E-Learning and Development Programs to train employees in modern processes. Another investment is when companies are adapting new technologies to their products and services. The Best Companies to Work With For Education E-Learning.

Companies 52

Companies Education LMS Services 52

Infopro Learning

MAY 6, 2019

Why is Customer Service Training So Important? Customer service can greatly impact the success and perceptions of your organization. Great customer service can help you attain new business and maintain relationships with loyal customers. This is why customer service training is important.

Customer Service 272

Customer Service Methods Services Blended Learning 272

Dashe & Thomson

MAY 4, 2011

Like many enterprise learning companies, we are actively brainstorming ways to incorporate collaborative Web 2.0 Cammy Bean’s latest blog post provides many ideas as well as real-life examples for Using Social Media for Learning. Across all US companies, spending averaged $6,463 for informal learning tools and services.

Social Networks 182

Social Networks Social Learning Social Blended Learning 182

Dynamic Pixel

JULY 17, 2023

Look no further than eLearning content development companies! In this blog post, we’ll dive into how eLearning content development companies are revolutionizing education and why they’re becoming increasingly popular among students and professionals alike. One such company is 2U. One such company is 2U.

Content Developer 52

Content Developer Diversity Training Companies Education 52

Ed App

JANUARY 27, 2023

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way.

Customer Service 75

Customer Service Services Solution Custom 75

Unboxed

APRIL 3, 2020

Good vs Great Customer Service. Good vs great customer service can make all the difference to your bottom line. Did you know that 84 percent of businesses that focus on customer service see an increase in revenue as a result? If you want to see revenue increase, start with customer service.

Customer Service 84

Customer Service Services Custom LMS 84

Ed App

MARCH 15, 2021

Free customer service training courses are free courses that can train your customer service team on the various aspects of good customer service. These courses are important because customer service goes hand-in-hand with quality products. The course is not generic.

Customer Service 52

Customer Service Services Free Custom 52

Ed App

MARCH 24, 2021

Why Improve Customer Service Skills? Customer service is an essential aspect of any business. It is this support for your customers both before and after selling them a product or service that creates an impression upon them which will guide their next purchase. That can help reduce miscommunication.

Customer Service 52

Customer Service Services Custom Skills 52

Infopro Learning

DECEMBER 22, 2021

As the pandemic hit the world in 2020, businesses across every industry faced several challenging consequences. Implementing self-assessment tests and aligning training efforts with your strategic business goals helps your employees to figure out what kind of critical skills and general skills they need to improve.

Program 419

Program Training Train Learning Objects 419

Matrix

JULY 13, 2022

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

Customer Service 74

Customer Service Compliance Training Ideas Services 74

Capytech

JANUARY 9, 2022

Customer Service Skills Your Employees Should Have and How E-Learning Can Help. Customer service is a critical function in many businesses. Whether you deal face to face, online, or on the telephone, the interactions your team has with customers will impact your bottom line. General Customer Service Skills.

Customer Service 52

Customer Service Services Custom Skills 52

Ed App

DECEMBER 21, 2021

Equipping your team with tips for quality customer service is essential so they can help customers find value before and after their purchases. This goes to show how customer service is central to every business’s operations. Tip for Quality Customer Service #1 – Sharpen your product knowledge.

Customer Service 52

Customer Service Quality Services Custom 52

Infopro Learning

NOVEMBER 21, 2023

This blog explores how L&D teams may adjust to this technological transformation by venturing into the undiscovered realms of AI’s impact and what the future holds in terms of integrating AI into the L&D function. However, the contemporary workplace presents L&D teams with unique challenges.

Teams 221

Teams Privacy Compliance Training Harbinger 221

Infopro Learning

OCTOBER 25, 2021

As customers prefer digital platforms to conduct their banking-related activities, sales employees lack the opportunity to access relevant information that surfaces during in-person communications. An effective way to help businesses increase their profits is by ensuring that their sales teams are well trained. Social Learning.

Sales 419

Sales Diversity Training Program Case Study 419

Infopro Learning

SEPTEMBER 16, 2022

In recent years, heavy expenditures have been made on training salespeople to deliver excellent customer service. This blog will cover the behaviors of top sales performers and how organizations can measure sales performance to maximize return on sales investment and create a team with the best sales behaviors.

Behavior 221

Behavior Sales Metrics Oracle 221

Paradiso

OCTOBER 24, 2023

Agents often serve as customers’ first point of contact, making their training essential to meet customer expectations. High turnover rates or a busy call center floor can make training challenging. With this call center software, trainers can craft courses tailored to the company’s needs.

Authoring Tools 91

Authoring Tools Diversity Training Compliance Training Simulations 91

Instancy

MARCH 19, 2024

Introduction: In today’s fast-paced business world, competency-based learning has emerged as a powerful tool for driving organizational success. This innovative approach focuses on developing specific skills and knowledge directly relevant to an individual’s role within a company. Let’s dive in!

Business 59

Business ROI Agile Assessment 59

TalentLMS

OCTOBER 10, 2019

All companies are different, but all companies that survive have one thing in common: they’re customer-driven. After all, what’s a company without its customers? The tricky part is that making customers happy isn’t as easy as it used to be. What skills do you need for customer service?

Customer Service 70

Customer Service Services Custom Guide 70

Avilar

MAY 4, 2022

We all know that sales drive business growth. But great sales and business development individuals and teams don’t happen by accident. Here’s how a sales competency model can accelerate your business growth. Writing a blog is a skill. So is computer programming, data entry, oral communication, and truck driving.

Sales 96

Sales Business Performance Support Write Blog 96

Hurix Digital

DECEMBER 21, 2023

Workflow automation is the process of automating repetitive, manual, or rule-based tasks that are part of a business process. However, traditional workflow automation tools have some limitations, such as requiring human intervention, not handling complex or dynamic tasks, and not adapting to changing business needs.

Business 59

Business Cognitive Customer Service Social Media 59

Ed App

JUNE 7, 2021

Communication skills are the skills required for you to effectively receive and communicate information. Everyone in your organization needs to have good communication skills, so that information can be passed in a timely and effective manner to prevent bottlenecks and maintain high production levels.

Communication 52

Communication Skills Course Social Media 52

Learning Management System Software India | Webnox Technologies

MARCH 7, 2024

6 Benefits of CRM Software to Strengthen Customer Relationship Overview Rathinakumar // 08-03-2024 INTRODUCTION: Customer Relationship Management software or CRM in simple words, is your company’s one-stop solution for developing customer interactions and increasing client retention. Let’s get started, 1.

Software 52

Software Custom Benefits Customer Service 52