Infopro Learning

SEPTEMBER 5, 2018

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world.

Sales 193

Sales Productivity Product Support 193

Infopro Learning

OCTOBER 25, 2021

As customers prefer digital platforms to conduct their banking-related activities, sales employees lack the opportunity to access relevant information that surfaces during in-person communications. As a result, financial sales teams face the following challenges: • Cross-selling a variety of products. Social Learning.

Sales 419

Sales Diversity Training Program Case Study 419

Infopro Learning

OCTOBER 18, 2018

How to Impact the Bottom Line Through Product Knowledge Training. By designing and delivering a product knowledge training program, the client organization was able to bring their workforce up to speed on the future of the company’s services and also directly impact the sales force’s performance.

Case Study 211

Case Study Sales Productivity Product 211

Hurix Digital

JULY 27, 2020

It is no longer looked at as an alternative or a supplementary tool to support learning objectives but a go-to choice to deliver customized and pointed content modules. Here is all you need to know about choosing one whose services and capabilities align perfectly with your training objectives. . Quality Checker. Project Manager.

Custom eLearning Development 52

Custom eLearning Development Content Developer Blended Learning Services 52

Brilliant Teams

JUNE 27, 2023

The company specializes in the production and distribution of a diverse range of drugs and medical products. Information like, product information, regulations, and safety procedures. To ensure the highest level of quality for the final product, we will conduct regular quality assurance checks throughout the project.

Case Study 52

Case Study Internationalization Companies Study 52

LifterLMS

MAY 22, 2022

Learn how to run a massive niche virtual summit with LifterLMS Fantastic Fungi Global Summit Case Study in this episode of the LMScast podcast hosted by Chris Badgett of LifterLMS. It’s an excellent example of building a virtual summit that later becomes a premium product in the form of a course.

Case Study 117

Case Study Global Study Hosting 117

MobileTrain

MARCH 31, 2024

From streamlining operations to maximising productivity, organizations constantly seek ways to optimise their processes. However, one often overlooked aspect of efficiency is its impact on customer satisfaction. The Intersection of Informed Teams and Customer Satisfaction Efficiency and customer satisfaction are intrinsically linked.

Case Study 52

Case Study Custom Internationalization Compliance Training 52

eLearning Company

NOVEMBER 30, 2017

The Challenge We Faced We were tasked with developing an eLearning course that would allow customer service center staff to practice conversations with the customers who are not satisfied with the quality of the products received.

Case Study 45

Case Study Study eLearning Customer Service 45

TechSmith Camtasia

APRIL 3, 2019

Organization: SoftwareONE Industry: IT Service Management Challenges: Cost, resources, updating training materials, scalability, creation, time to market, multi-language training Solution: Create and share video training content with TechSmith Camtasia and Snagit. SoftwareONE has also added Product Managers to the process.

Case Study 73

Case Study Study SnagIt Video 73

Infopro Learning

JULY 18, 2017

An entire book could be written on whether this money should be spent on leadership , customer support , onboarding , etc., There are four main sales training categories that companies are investing in; Selling Skills, Product Knowledge, Company Information, and Industry Knowledge. The Importance of Product Knowledge Training.

Knowledge 340

Knowledge Productivity Product Blended Learning 340

Docebo

SEPTEMBER 15, 2021

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Why is customer training important?

Blended Learning 244

Blended Learning Custom LMS Brandon Hall 244

Hurix Digital

DECEMBER 15, 2023

As per the findings of sales market research, rather than dealing with sales representatives who aim to close deals, 79% of customers would rather deal with trusted advisors who can provide value to their enterprise. To help them position your advantages, you can additionally assess your goods and services to those of competitors.

Blended Learning 52

Blended Learning Sales Compliance Training Teams 52

Infopro Learning

MAY 5, 2022

The professionals identify the gap between potential and existing skills, customize the training infrastructure, and create learning content accordingly. Provide support services and L&D tools. Provide support services and L&D tools. Go through their case studies to learn about these details.

Case Study 221

Case Study Training Train Outsource 221

Infopro Learning

MARCH 7, 2022

Still, it should be considered more like an opportunity to revamp corporate training strategies, mitigate costs, and boost overall customer service experience. When employees comply with the ever-evolving industry regulations, this results in higher customer satisfaction and improved brand presence. Comprehensiveness.

Compliance Training 221

Compliance Training Compliance Industry Case Study 221

Infopro Learning

OCTOBER 27, 2020

Many industry leading organizations have found that developing custom eLearning solutions has been an effective training method and can help overcome these all to common training challenges. One essential component of online learning that is often forgotten in the custom eLearning development process is to integrate social elements.

Custom eLearning Development 419

Custom eLearning Development Personal Learning Diversity Training Blended Learning 419

TechSmith Camtasia

MARCH 26, 2019

Industry: IT Service Management. Each consultant has to highlight the benefits of each software they offer and answer any questions customers may have. To be effective, the training needed to meet the high standards of in-person instruction to accurately advise customers. Organization: SoftwareONE. Updating training materials.

Case Study 61

Case Study Study SnagIt Video 61

Count5

NOVEMBER 6, 2017

Health Insurance Leader Improves Customer Experience. With the company’s expansion, its customer service and claims agent population also grew to manage separate health plans in 28 states and two international markets. q Use Case #3: Keeping Up With Important Changes. CSRs take their q between customer service calls.

Case Study 45

Case Study Study microlearning Customer Service 45

Wahoo Learning

JUNE 13, 2023

So, let us demystify our bespoke eLearning Content Production service for you. This post offers an insight into what our eLearning production service entails and how it could fulfil your organisation’s course design needs. Our diverse eLearning content production techniques bring any topic to life.

Diversity Training 52

Diversity Training Services Productivity Product 52

Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Many businesses recognize the need for a robust product knowledge training program but often find themselves at a crossroads, trying to figure out how to develop and implement such a strategy effectively.

Knowledge 52

Knowledge Productivity Product Program 52

Learning Visions

FEBRUARY 25, 2010

The following are my notes from Part 2 of the webinar: Our Journey: Harnessing Moodle to Deliver Customer Training Kronos – Scott Severn and Lynn Bennett – manage the customer training team for Kronos. Kronos delivers products and services to customers managing workforce. But Kineo has done some customizations.

Case Study 160

Case Study Moodle Open Source Study 160

Spark Your Interest

JANUARY 26, 2021

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

Custom 188

Custom Education Authoring Tools Miro 188

Edume

DECEMBER 4, 2018

With over 27 million customers in 60+ countries, it’s a truly global enterprise. Greenlight Planet’s sales agents provide a direct link to its customers. They’re responsible for selling its wide range of products, providing excellent customer service, and gaining an in-depth understanding of user needs.

Case Study 40

Case Study Productivity Product Study 40

Appsembler

OCTOBER 30, 2023

With this guide on increasing product adoption, you will learn what strategies, best practices, and tools you’re currently missing out on that could make a big difference. As a result, many organizations ultimately drop the ball and lose out on potential new customers and increase sales with existing customers.

Adoption 105

Adoption Adopt Productivity Product 105

Edume

MAY 21, 2018

Tigo Honduras is the country's largest mobile operator with close to 5 million customers. It's part of Millicom, a leading provider of cable and mobile services across Latin America and Africa with 51 million customers and revenues of $6 billion in 2017. read full case study. And the solution?

Case Study 40

Case Study Sales Study Mobile 40

Hurix Digital

MARCH 3, 2023

In today’s competitive business world, customer service is no longer just an option but a necessity. A company’s customer service team can make or break its reputation, and customers expect prompt and effective assistance. Benefits of Customer Service Training Online 1.

Customer Service 52

Customer Service Services Teams Custom 52

Infopro Learning

JANUARY 5, 2022

It is high time for businesses to revamp their employee onboarding strategies and make it radically different from traditional training methods, including an emphasis on fostering an inclusive and productive workforce. For instance, organizations must use custom simulations to promote communication between seasoned employees and new hires.

Case Study 221

Case Study Simulations Culture Program 221

Capytech

JANUARY 31, 2022

9 E-learning Product Training Tips. Good quality product training will be highly beneficial to your business , whether you are creating the training for your sales team or a wider group of employees. It is also beneficial to create product training as e-learning modules. Make Product Training an Ongoing Effort.

Productivity 69

Productivity Product Case Study Tips 69

Infopro Learning

JUNE 30, 2021

For many enterprise organizations, outsourcing performance improvement plans with a performance consulting provider can help improve productivity and increase business agility—Infopro Learning has over 20 years of experience developing customized learning solutions that produce impactful business benefits. Solution Highlights.

Performance Support 282

Performance Support Performance Program Case Study 282

fewStones

APRIL 12, 2024

SaaS businesses are notoriously challenging to market due to the intangible nature of their products. Simplified Communication of Complex Ideas : Videos allow SaaS businesses to explain their products or services in a clear and concise manner, making it easier for potential customers to understand the value proposition.

Case Study 52

Case Study Market Authoring Tools Video 52

Docebo

APRIL 20, 2020

One of the audiences for whom training will provide massive returns is your customers – not only will they appreciate having a centralized space to refer to when they have questions, but it will help them see results quicker. What is a Customer Training Program? Why is Customer Training important?

LMS 133

LMS Custom Brandon Hall Help 133

Ninja Tropic

JANUARY 18, 2024

Instructional Design Services Done Right: Best Instructional Design Consulting (2023) In the world of corporate training and education, the demand for effective and efficient instructional design services is always on the rise. How Can New Hire Time to Productivity Be Tracked? Why Track New Hires Time to Productivity?

Instructional Design 52

Instructional Design eLearning Consultant Consulting Instructional 52

Infopro Learning

MARCH 19, 2021

An organization in the banking and financial services industry was recently integrating new AI-powered technology into their business processes. Employees in frontline leadership roles work closely with both employees and customers. Read the case study, Leadership Training for New Leaders.

Leadership 418

Leadership Quality Blended Learning Develop 418

Wahoo Learning

AUGUST 24, 2023

Customer training plays a pivotal role in the success of any business that values its clientele. You foster customer satisfaction, loyalty, and brand advocacy by equipping B2B customers with the knowledge and skills they need to sell, resell, or distribute products or services.

Custom 52

Custom Case Study LMS Metrics 52

Infopro Learning

SEPTEMBER 8, 2023

ChatGPT has been implemented in numerous applications, including customer service, virtual assistants, and content generation. Content creation is widely expected to see massive productivity and efficiency advantages. It is based on the GPT-3.5

Roles 221

Roles Case Study Simulations Virtual World 221

Think Orion

JANUARY 2, 2024

Modern-day education isn’t possible without Edtech products. EdTech products facilitate personalized learning, accessibility, and remote education. Now the question is, how to sell edtech products to parents? Here are 8 effective strategies to sell Edtech products to parents: 1.

Productivity 52

Productivity Product Strategy Case Study 52

Appsembler

APRIL 1, 2024

In the rapidly evolving landscape of digital education, deploying Django applications using Platform-as-a-Service (PaaS) solutions stands as a pivotal strategy for enhancing eLearning platforms, Open edX, and virtual labs. For Django applications, PaaS presents an enticing proposition.

Services 52

Services Platform Association Learning Management System Blended Learning 52

learnWorlds

JULY 7, 2023

Let’s face it: engaging customers is no easy feat. But here’s the thing: if you want to achieve your business goals and set sail towards success , you can’t settle for customers just skimming through your carefully crafted content. You want to provide real value that leaves a lasting impact. So, how do you do it?

Custom 52

Custom Case Study Education Create 52