Remove Content Remove Customer Service Remove News Remove Services
article thumbnail

Top 3 ways an intelligent learning platform helps you implement your best customer service training ideas

Matrix

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

article thumbnail

The complete guide to effective customer service training

TalentLMS

The tricky part is that making customers happy isn’t as easy as it used to be. Today, people have access to customized products and services from around the world, and in mass. So, to become (and stay) the brand of choice, companies must either offer the lowest price, or the best customer service experience.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Customer service success for Learning Pool with double Gold Stevie Awards win

Learning Pool

Derry-based Learning Pool is delighted to have scooped a double Gold Award at the international Stevie Awards for Sales and Customer Service. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals.

article thumbnail

Top 11 best Call Center Training Software Solutions for Employee Development

Paradiso

The good news is that call center training software offers a solution. It ensures that agents are well-prepared to deliver the service your customers expect. In essence, it equips agents with the knowledge and skills they need to excel in providing excellent customer care, ensuring your customers receive top-notch service.

article thumbnail

Learning Pool Named ‘Top Custom Content Development Company’ 2023 by Training Industry

Learning Pool

We’re delighted to have been named one of Training Industry’s ‘Top Custom Content Development Companies’ for 2023. Recognition as a ‘Top Custom Content Development Company’ is an improvement on our previous position as a ‘Custom Content Development Company to Watch’ which we have held for the previous two years.

article thumbnail

4 Reasons No One is Clicking on and Using Your eLearning Content

eLearningMind

You take the time to develop eLearning content and then send it out to employees, only to get back disappointing analytics and lackluster adoption rates. We contend that the best content is both developed and delivered with an eye toward marketing. Not only is it timely, but the best content also solves problems quickly.

Content 40
article thumbnail

Stream Learning Suite supports the learning of 4,500 people at Capita Government Services

Learning Pool

Learning Pool, a leading global provider of elearning solutions, has partnered with Capita Government Services, providing its award-winning Stream Learning Suite to facilitate the rollout of digital learning to an audience of 4,500 learners. .