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In the world of contact centers—customer services rules all

Axonify

Customer service is important to most businesses but when you work for a telecom company?—?it As a first step, BT decided to conduct a survey to find out what its customers wanted. The results uncovered two important facts: Customers wanted to speak to contact centers located in the UK (rather than overseas).

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The 12 Corporate Learning Content Areas… and Where Games Fit

Knowledge Guru

The 2013 ASTD State of the Industry report includes a wonderful table with the twelve most common content areas found in corporate training. Some of these content areas are rather broad, but they are a great starting point for visualizing the types of training we frequently develop. Use the suggestions as a starting point.

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How to Choose a Learning Experience Platform in 2024

Degreed

While the learning experience platform may have started as a content consolidation machine, today it’s a lynchpin in learning ecosystems and a lever to pull for business results. When you’re exploring different solutions, it’s easy to ask vendors for a budget that includes implementation fees. Cost: Look beyond the price tag.

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Learning Pool placed on ‘Top Content Providers For Soft Skills Training’ list 2021

Learning Pool

With a portfolio of off-the-shelf catalogs complete with over 650 customizable e-learning modules, Learning Pool, the full-service online training provider is thrilled to have made eLearning Industry’s 2021 list for ‘Top Content Providers For Soft Skills Training’ with their new Future Skills content Library. .

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Learning Pool ranked on the ‘Top Content Providers For Rapid eLearning’ list 2021

Learning Pool

Learning Pool, the leading elearning solutions provider, is thrilled to have made the 2021 list for ‘Top Content Providers for Rapid eLearning’ by eLearning Industry. . We have been commended for our ability to produce content ranging from complex gamified solutions to rapidly developed projects, all deployed in a number of weeks.

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Excellence in Content

CLO Magazine

Excellence in Content recognizes vendors that have created superior customized and/or off-the-shelf learning content. Tasked with making a funny, innovative and, above all, captivating program to increase the Bridgestone sales team’s understanding of Bridgestone tires, SweetRush created Consumer Tire Education.

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Channel Sales: A Comprehensive Guide

Wahoo Learning

In this guide, we take a look at channel sales and its many benefits, as well as some elements to consider in your planning. What is Channel Sales? Channel sales is a sales strategy whereby a company sells a product or service through another company, to make the product or service available to the chosen market.

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