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Customer training: your ticket to stronger loyalty, retention, and brand advocacy

Docebo

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Why is customer training important?

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Conversational Agents in eLearning: Revolutionizing Learning Experiences

Instancy

One of the key advancements in this field is the integration of conversational agents, also known as chatbots or virtual assistants. For instance, a learner who is struggling with a particular concept can engage in a conversation with the chatbot, asking questions and seeking clarifications.

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How Large Language Models are Transforming Corporate Training and Customer Education

Instancy

Introduction: For decades, Learning Management Systems (LMS) have served as the backbone of corporate training and customer education. Let’s explore how LLMs are transforming both corporate training and customer education. Unveiling a New Era in Learning: LLMs are not simply language bots.

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Best AI chatbots of 2024: review ChatGPT, Claude, Gemini, and more

Play.ht

From customer support and content creation to messaging and search engines, the best AI chatbots of 2024 are giving their users efficiency, customization, and real-time interaction capabilities. Leading AI chatbots of 2024 ChatGPT by OpenAI ChatGPT, developed by OpenAI, stands at the forefront of conversational AI.

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Customer Success in SaaS: Maximizing User Adoption & Achieving Optimal Outcome

Epilogue Systems

Customer success (CS) is a component of the SaaS industry that is taking on more and more significance. Yet, customer success in SaaS is still a relatively young area, and entering something you don’t fully understand might be challenging. Customer success in SaaS definition What is customer success?

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A Conversation with John Deligiannis of mLevel

Kapp Notes

The other day I had a great conversation with John Deligiannis. Authors can take just about any kind of content, upload it into the platform and create questions that will power simple, fun games. Can you give me an example of a how a customer has used mLevel? Several customers have used mLevel in their new hire orientations.

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Knowledge Sharing Leads to a Culture of Collaboration and Trust

Ontuitive

Creating a culture of knowledge sharing is crucial to long-term organizational success. Making knowledge sharing a top priority ensures that important information is accessible to all, while simultaneously creating space for innovation and creativity. Model knowledge sharing behavior.

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