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4 Types of Customer Service Training Methods

Infopro Learning

Why is Customer Service Training So Important? Customer service can greatly impact the success and perceptions of your organization. Great customer service can help you attain new business and maintain relationships with loyal customers. This is why customer service training is important.

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Remote Learning Revolution: Adapting Managed Learning Services for a Hybrid Workforce

Infopro Learning

In today’s highly competitive market, providing outstanding client experiences is essential for companies aiming to differentiate themselves. Central to this endeavor is customer service training and product knowledge enhancement, which are pivotal in maximizing customer satisfaction and driving overall business performance.

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Learning Pool celebrates five years of success at Stevie® Awards for Sales and Customer Service 

Learning Pool

Marking five years of customer service excellence, Learning Pool scooped the Bronze award in the ‘Customer Service Success – Business Services Industries’ category. Additionally, Learning Pool contributes to cost reduction and lowers CO2 emissions, making it an overall excellent organization.”

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10 Customer Service Solutions

Ed App

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way.

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How AI Tools Are Transforming Customer Service Automation

Integranxt

Businesses are constantly seeking innovative ways to elevate service, improve efficiency, and build stronger customer relationships. This is where Artificial Intelligence (AI) automation steps onto the scene, offering a transformative approach to customer service. Customer expectations are evolving rapidly.

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The Cost of Misinformation in Customer Service

Inkling

Whether your business deals with sales, in-home services, on-site technical support, or customer support by phone, your front-facing employees need access to the right tools in order to meet and exceed your customers’ expectations. Furthermore, they need to be able to provide support instantly. Lost revenue.

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Four Years of Customer Service Success for Learning Pool at Stevie® Awards

Learning Pool

Las Vegas, NV: The Silver award for ‘Customer Service Success – All Other Industries’ was presented to Learning Pool at the gala evening for the Stevie ® Awards for Sales and Customer Service 2023 at Caesars Palace on Friday 3rd March 2023.