More on Re-evaluating Evaluation – Jack Phillips and ROI

Dashe & Thomson

I just realized that I haven’t included a single word about Jack Phillips , who introduced Return on Investment (ROI) as Level 5 to Kirkpatrick’s Four Levels of Evaluation. Years later, I realized that she had skipped Kirkpatrick’s Level 4: Results and substituted Phillips’ ROI.

A Tale of Two Cases: Mobile Solutions with Phillip Neal #ASTDTK14

Learning Visions

These are my live blogged notes from a session on the final day of ASTD Tech Knowledge with Phillip Neal, VP of Business Need at Maestro. Instead we need to create pull through. Create a glossary with audio tied to it (so sales rep would know how to pronounce things and not make that mistake in front of the customer).

Learning for Leaders: 3 Tips for Your eLearning Coaching Courses

eLearning Brothers

Having good coaching skills and encouraging others to foster leadership traits within themselves creates a culture of self-motivated and persuasive minds, allowing for creativity and hard work on the scale of an entire company.

eLearning Course Development – What’s The Right Tool for the Job?

ePath Learning

You won’t get far using a flat head (or slotted) screwdriver when you really need a Phillips screwdriver. While both of these tools can be used to create interactive eLearning courses, they each have their own features and limitations. Rapid development meets custom interactivity.

Objectives are the Objective

CLO Magazine

Phillips is the chairman, and Patti P. Phillips is president and CEO of the ROI Institute. The publisher, the Association for Talent Development, created the title to remind learning and talent development professionals we must move beyond learning objectives. Jack J.

Innovation and the CLO

CLO Magazine

Phillips is chairman and Patti P. Phillips is president and CEO of the ROI Institute. All of this creates the need to show more results in a timely manner. Jack J. Innovation is everywhere, in every type of organization and in every part of the world.

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We're pleased to announce another record year for us!

Unicorn Training

12 months earlier – for the financial year 2016-17, a period in which new strategic partnerships with specialist content developers MicroLearn and Video Arts were secured and we also opened our new Brighton officeAn award-winning yearWe have remained free from the short-term demands of the City or private equity investors which has been an important factor in our sustained growth, enabling us to plan long term and reinvest profits in product improvement and services to meet our customer needs.

To Deliver Results Start with Why?

CLO Magazine

Most if not all of them should start with a business connection to improve measures such as productivity, quality, cycle time, cost reduction, retention, compliance, engagement, customer satisfaction and customer loyalty, to name a few. Create or acquire powerful content.

Bloomingdale’s, Toys”R”Us, Toyota and others tout the benefits of Axonify

Axonify

Axonified customers use our Employee Knowledge Platform in a variety of applications and industries. Mia Phillips – National Manager of Dealer Education Strategy and Digital Solutions at Toyota. So, that tells me it’s making a difference, right where we want it—in the interaction with the customer. And when you do that, and every single associate in every single store, it makes a huge difference in the shopping experience for our customers.

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Bloomingdale’s, Toys”R”Us, Toyota and others tout the benefits of Axonify

Axonify

Axonified customers use our Employee Knowledge Platform in a variety of applications and industries. Mia Phillips – National Manager of Dealer Education Strategy and Digital Solutions at Toyota. So, that tells me it’s making a difference, right where we want it—in the interaction with the customer. And when you do that, and every single associate in every single store, it makes a huge difference in the shopping experience for our customers.

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10 New Years Resolutions for Learning and Development Professionals

Degreed

“Signify (the new company name for Phillips Lighting) is in the midst of disruptive change, and we are changing the way the learning function operates to align with the speed of our business.

6 steps to make your authoring tool implementation a success

Elucidat

If you’re going to be using Elucidat, your Customer Success manager will discuss your desired outcomes – their job is then to help you use Elucidat successfully to achieve these. Customer success consultants, whose jobs are to help you reach your desired outcomes with Elucidat.

Unicorn to launch new ‘Learning Ecosphere’ white paper at Learning Technologies

Unicorn Training

This gamified application allows firms to manage their own question banks to create quizzes and push them to individuals or groups of learners.

Setting the right scene for learning

Unicorn Training

have long applied these principles in our business simulations, and are now increasingly able to create context rich bespoke and off-the-shelf eLearning courses. Instead of starting with the all-too familiar learning objectives and menu screens, the user is placed immediately into a scenario familiar to them - on the showroom floor with customers waiting. Unicorn chairman Peter Phillips explains all to Unicorn Training TV

NEWS: Unicorn Partners With YUDU For New Training Information App

Unicorn Training

Unicorn’s latest training App will be unveiled next month after Unicorn partnered with digital publishers, YUDU, to create the ‘Unicornucopia’ App. Peter Phillips, Unicorn CEO, said: “Mobile is an integral part of all online learning development now.

What can L&D learn from the UK election results?

Unicorn Training

Unicorn CEO Peter Phillips explores some of the parallels between the recent UK General Election, and themes of engagement, communication and social influence in learning.The recent election outcome in the UK defied every major opinion poll and made fools of most of the media experts. Because they were engaged, the young voters shared, commented and even created content. It is no good telling your staff to behave ethically if your business routinely treats customers unfairly.

Free L&D webinars for October 2019

Limestone Learning

Join Patti Phillips, CEO of ROI Institute, and Katharine Aldana, Learning and Development Design Manager for Verizon, as they demonstrate how you can show the impact and ROI of your leadership development programs. But how do you create a compelling story out of a few memories and anecdotes?

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5 Tips To Maximize The ROI Of Online Training

Adobe Captivate

In today’s context, adding Phillips’ ROI calculation as the fifth level makes this framework more useful and relevant. Today, you are spoilt for choice on various immersive approaches that you can pick from and which can create “sticky learning” you desire.

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Evaluating Training – Capturing the Benefits Aspect of ROI

Obsidian Learning

The Phillips ROI Methodology took this model a step further, adding the ROI calculation as a fifth level. Included in first level are: Customer (trainee) satisfaction – their opinion – what did they like, what did they learn, was anything missing, Likert rating scale feedback.

Reflections on Learning Solutions Conference 2014 (Part 2)

Unicorn Training

Fresh back from sunny Orlando, Unicorn CEO Peter Phillips reflects on the key themes of LS Con 14. Research shows that most LMS customers don’t like their LMS much, and top of the list of complaints is reporting. For LMS platforms the implications include single sign-on data links with other BI systems, the potential to create personal or role based learning pathways, and more meaningful, outcome based reporting.

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MP3s for Everyone

Kapp Notes

You can purchase one Phillips 30GB Player player for $159.00 (retail price no educational discount) that can fit most, if not all of the information from those text books. Also, teachers could customize the content on the MP3 player by creating their own MP3 files.

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A Review of the Elearnity 9-Grid

Unicorn Training

In the first of a series looking at published research findings and statistics in the e-learning space, Peter Phillips takes a look at the Elearnity 9-Grid™ True Grid? experience “developing for different learning contexts” “sophistication” of learning created.

Getting the Best Out Of Your eLearning Content

Unicorn Training

There are ways of creating and delivering content that we just couldn’t do three or four years ago. Using Powerpoint with Articulate and iSpring (presented by Senior Web Designer, Steve Andrews)Steve looked at how firms can create their own rapid eLearning content using PowerPoint and two of the leading plug-ins, Articulate and iSpring. It comes with a set of pre-made templates making it very quick and easy to create/edit eLearning.

Top Industry Names join Unicorn for First Content User Forum

Unicorn Training

There are ways of creating and delivering content that we just couldn’t do three or four years ago.

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Free L&D webinars for October 2018

Limestone Learning

Tuesday, October 2, 2018, 10AM – 11AM PT: Great Customer Training Requires the Right Technology Fit Focusing on training throughout the customer lifecycle can have a significant impact on churn. Creating courses that are both effective and engaging is another.

Free L&D webinars for May 2018

Limestone Learning

Show you how to leverage Kirkpatrick’s model of assessment and create a targeted strategy around level three and four assessments. Instead, join this webinar to discover four simple fixes to create powerful presentations when you’re under a time crunch.

What Universities Must Learn About Social Networks

Jay Cross

A social business is one where all the members of the corporate ecosystem (employees, customers, partners, and customers) network with one another to delight their customers. Create rewards and incentives for participation.

Product Review: BlueVolt

eLearning 24-7

While it offers some customizations, in general it typically lists. This format is common when people create effective user guides or QRCs for training, even a navigation guide for online courses. As earlier noted, Blue Volt enables you to create ad-hoc reports.

EVENT BLOG: Client Day - Refresh, Revitalise, Rejuvenate!

Unicorn Training

Right here we go, CEO Peter Phillips has just kicked us off and is now introducing Mike Hawkyard. __ AMUZO/MIKE HAWKYARD This is why Mike's here - [link]. He's now setting challenge to create game with a piece of paper - audience have picked 'rules' according to all above.

Cammy Beans Learning Visions: Instructional Strategies?

Learning Visions

Mnemonics "King Phillip Came Over From Geneva Spain" Remember that one from high school biology? Do you ever develop a mnemonic for a custom course? Or chunk out your content and create an easily remembered acronym to remind the learner of the steps they need to follow?

Free L&D webinars for March 2018

Limestone Learning

Why the technology your LMS uses is important, including significant considerations regarding data ownership, security, LMS customization, product updates and support. Create a strategy to invest in yourself. A great castomer experience leads to a great customer experience.

BLOG: #UTGForum updates

Unicorn Training

MORNING!So So we're back at King's Place for our annual Client Day and this is where you can follow all the updates from the day.Here's what's going on.Be sure to follow us on Twitter #UTGForum all day too.Right off to get some coffee.Room filling up nicely!