How happy employees create happy customers

Rustici Software

Last month, I presented to the Nashville Network of Customer Experience Professionals Association (CXPA) and shared how we’ve built a remarkable place to work at Rustici Software and how that leads to providing exceptional service to our customers. Culture Customers Office

How to Create Custom Drop-down Interactivity in Articualte Storyline 360?

Swift eLearning Services

When we are handy with any of the eLearning authoring tools, the next step we think is customization – to make the most use of it. In one of our eLearning projects, there seems to be Custom drop down interactivity need to be inserted.

How to Create Custom Drop-down Interactivity in Articulate Storyline 360?

Swift eLearning Services

When we are handy with any of the eLearning authoring tools, the next step we think is customization – to make the most use of it. In one of our eLearning projects, there seems to be Custom drop down interactivity need to be inserted.

How to Create Custom Sidebars for Your Courses

LearnDash

In the video above we will demonstrate how you can use a free plugin to create custom sidebar areas that are unique to your LearnDash courses. The Content Aware Sidebars plugin is is a free plugin that allows you to create custom sidebar areas for your LearnDash course content.

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Choosing the Right Technology for External Training

Create Custom Registration Forms!

LearnDash

This integration opens up a lot of different possibilities for your learning management system, especially if you are wanting to creating a custom enrollment capability, be it for free or paid courses. If you are in need of custom forms (contact forms, order forms, etc.),

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Creating a Customer Hero Story

InSync Training

Every day we tell stories, to ourselves, our learners, and our customers. Christine Miles, Chief Architect of Ci Squared, identified a customer hero story as our best option. During her recent Virtually There session, Christine defined the "Art of the Nudge," key storytelling elements, and guided learners in writing their own customer hero story. Virtually There Session Recap. Psychologists have determined that storytelling makes a difference in how people act.

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Create a Flexible and Engaging Learning Environment with Customized Learning

Lambda Solutions

Customized learning is a learner-centric approach. In most corporate settings, customized learning is supported by the use of analytics. Learners make their own decisions regarding the content they want to consume, how learning is planned, and what the goals are.

How to Create Custom Maps for E-Learning

Rapid eLearning

Fortunately, I found this site, Snazzy Maps , that makes it easy to customize Google’s online maps. Examples of Custom Maps for E-Learning. Customizing the Maps. So I started with one of the maps someone with more patience created.

Create Beautiful Custom Dropdown Menus With jQuery—Storyline Edition

eLearning Brothers

Generally speaking what I have done is: Created two Storyline Variables: One holds my list of items. I mostly used clips from this CodePen to create mine: [link]. I am sure one day soon Articulate will push an update that empowers us with dropdown (select) menus.

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Your Guide to Creating a Customer Onboarding Program

Even if you don’t have a formal program in place, customer onboarding is already happening at your organization. The question is, are you dictating it and guaranteeing a great experience? If not, this guide can help help

Improve Customer Success Training with Custom Elearning

Learnkit

In the SaaS industry, Customer Success has gone from being another Silicon Valley buzzword, to a weapon of choice for companies looking to increase their customer satisfaction. Here are 3 ways, Custom Elearning can Improve Customer Success Training: 1.

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Creating Custom Themes: Tips & Takeaways

Adobe Captivate

Earlier this month, I gave a presentation on Creating Custom Themes at our local Adobe Captivate User Group. In this article, I will share some of those lessons learned – as opposed to the step-by-step technique of creating a theme. Next, Create the Master Slides.

LMS: External Customer Service

Your Training Edge

A Learning Management System can be a valuable tool for not only your internal customers, but also your external customers. Do you have clients or customers who purchase your products or services, such as machines, software, or business processes?

Create Beautiful Custom Dropdown Menus With jQuery—Captivate Edition

eLearning Brothers

Generally speaking what I have done is: Created two Captivate Variables: One holds my list of items. I mostly used clips from this CodePen to create mine: [link]. I am sure one day soon Adobe Captivate will push an update that empowers us with dropdown (select) menus.

Custom eLearning: What to Consider as an L&D Manager

A Roadmap For Creating Customer and Employee Value

Your Training Edge

When organizational leaders are asked about their most valuable asset, they are most likely to say that their customers or employees, or both, are the most valuable. Do you always make the attempt to understand the needs and motivations of others, whether they are customers or employees?

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Creating a Custom Course List in LearnDash

LearnDash

However, the more courses you have then the more likely it is you will want to create a custom course page. It will create a stylized course list which also comes with a few options. STEP 2: Create a New Page in WordPress.

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Animations in Custom eLearning Projects

Upside Learning

Animations are frequently chosen when we want to make a strong, affective impact on learners to improve retention of information, for example when the objective of the eLearning deliverable is to create awareness and pride about a code of conduct an organization commits to. eLearning Animation Driven Learning Animations in Custom eLearning Animations in eLearning Custom Animations Using Animations in eLearning

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Creating a Custom Theme

Adobe Captivate

I’m not looking to merely customize existing built-in themes, but rather to create one of my own with my company’s logo, colors, etc. The post Creating a Custom Theme appeared first on eLearning. Question Styles Themes/Templates adobe captivate themes build your own custom captivate theme question styles themes/templatesHello, I’ve scoured YouTube as well as these forums and am failing to find any instruction.

6 eLearning Trends in Custom eLearning Solutions

Creating a Corporate University Structure

Your Training Edge

Regardless of the name, your corporate university is still based on creating value and not just delivering academics. But in the meantime, you should definitely create a structure that includes policies, procedures, and standards.

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How to Create a Custom Video Intro for YouTube

TechSmith Camtasia

But a custom video intro is more than just a fun and eye catching way to start a TV show or video. With the power to create a great video now available to everyone, making an eye-catching, custom video intro is something anyone can do. Customize your template.

Starting a Customer Education Program: What You Should Know

Talented Learning

Today we feature a post by Adam Avramescu , Head of Customer Education & Training at Checkr and Co-Founder of the CELab blog/podcast. He also authored the new book, Customer Education: Why Smart Companies Profit by Making Customers Smarter. Bad training is created quickly.

How Is Digital Transformation Shaping Customer Experience?

Talented Learning

Today we feature insights about customer experience from Daniel Newman , Principal Analyst at Futurum Research and CEO of Broadsuite Media Group. As I’ve often said, digital transformation is about one thing – creating business value by improving customer experience.

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

customers”--that is, our organization’s leadership. multimodal campaigns that lead customers. is often wide: creating better management. can you do with the tools you have to create a. creating around improving feedback. is well-documented, we’ve created.

Creating Customer Success Stories In The eLearning Industry

eLearning Industry

Customer success is becoming an integral part of popular business management principles. Learn how you can create customer success stories in eLearning. Corporate eLearning Customer Training Leadership Development Leadership Training

Online Customer Training: Behind the Surge in Specialized Learning Systems

Talented Learning

Online customer training is experiencing a renaissance of sorts, as companies large and small discover its tremendous untapped value. The same study also found that the average renewal rate among trained software subscribers is 92%, compared to 80% for untrained customers.

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Podcast 19: Customer Education 101 – With Dave Derington of Azuqua

Talented Learning

EPISODE 19 – TOPIC SUMMARY AND GUEST: On our previous episode , we talked about the increasing popularity of customer success programs among high-growth companies – especially software-as-a-service (SaaS) vendors. But what role does customer education play in this process?

Empower your company trainings with Custom LMS by Paradiso Solutions

Paradiso

Most learning management systems can offer custom LMS solutions that could include features like changing the logo or the colors of your LMS. You’ll need to decide if including branding elements like a logo, company colors and custom URL is enough. Why you need a Custom LMS solution?

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Move Beyond Learning to Applying: A Modern Management Development Program

customers”--that is, our organization’s leadership. multimodal campaigns that lead customers. is often wide: creating better management. can you do with the tools you have to create a. creating around improving feedback. is well-documented, we’ve created.

Can Creating Customer Loyalty be Taught?

ej4 eLearning

Here''s how to create customer loyalty and teach your staff to do the same. . The post Can Creating Customer Loyalty be Taught? appeared first on. eLearning Performance Improvement Sales Training & Education

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Customer Engagement Metrics: What Marketers Can Teach Learning Pros

Talented Learning

This concept quickly gained traction and is now considered a cornerstone of customer-centered marketing and digital transformation. The Engagement Economy demands a different mindset – one that is intensely focused on creating customer value. 2) Customer Stickiness.

Franchise Custom Elearning Development

Learnkit

Franchises, with their diverse populations and geographically spread locations, can greatly benefit from custom elearning solutions. Custom elearning improves the scalability of your training and is effective for operationalizing a playbook to set new franchise partners up for success.

Creating a Custom Course Login Page

LearnDash

Here is an easy way to customize the login page for your courses so that it matches your brand and provides a seamless experience. Out of the box LearnDash and WordPress allows for large variety of functionality to help you create an online course experience that is ideal for your learners.

4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]

companies to build their own custom solutions”. little emphasis on creating an environment in which. create their own journey to proficiency, we can create. transfer back to the job—and ultimately to create. customer service and innovation.