Docebo

OCTOBER 2, 2018

This free report, published in partnership with The 70:20:10 Institute, uncovers how performance support brings learning and working closer together. The demand for access and support for learning in the daily flow of work has led to increased focus on mobile learning solutions and ‘microlearning’.

Performance Support 137

Performance Support Support Performance Productivity 137

Dashe & Thomson

MAY 8, 2011

The Learning Circuits Big Question for May is: How do we need to change in what we do in order to address learning/performance needs that are on-demand? In my opinion, it’s not that providing on-demand learning and performance solutions is a new idea. This month, it is time for me to stop lurking and throw in my two cents.

Social Networks 162

Social Networks Performance Support Blended Learning Wiki 162

Infopro Learning

APRIL 15, 2024

These intelligent assistants, powered by clever algorithms and natural language processing, are transforming how organizations support on-demand employee training. For sales training, utilize AI chatbots to replicate customer interactions, empowering sales teams to enhance their pitches and handle objections proficiently.

Diversity Training 221

Diversity Training Compliance Training Blended Learning Simulations 221

Learning Rebels

NOVEMBER 8, 2023

This approach moves beyond traditional learning programs and standard curricula by tapping into the collective intelligence of a group to drive learning and innovation. In the comments below, share how you are using communities in your organization to support learning and performance change.

Community 130

Community Diversity Training Customer Service Learning 130

Acorn Labs

FEBRUARY 27, 2024

Performance reviews, performance appraisals, performance evaluations—they all fall under the ongoing process known as performance management. There's just one problem, though: Effective performance management is hard to do. What is performance management? Try to meet them next time, somehow.”

Performance Support 52

Performance Support Performance Metrics Management 52

Acorn Labs

FEBRUARY 27, 2024

Performance reviews, performance appraisals, performance evaluations—they all fall under the ongoing process known as performance management. There's just one problem, though: Effective performance management is hard to do. What is performance management? Try to meet them next time, somehow.”

Performance Support 52

Performance Support Performance Metrics Management 52

Fly Plugins

MARCH 26, 2024

An Enterprise LMS, provides businesses with a centralized platform to create, manage, and deliver training content to their employees. It allows organizations to create and manage a wide range of courses, ensuring that employees stay up-to-date with the latest medical skills, procedures, and guidelines.

LMS 179

LMS Learning Management System Enterprise Compliance Training 179

KnowledgeCity

DECEMBER 3, 2020

When it comes to innovative companies, Apple tops the list. Apple isn’t just creating cool inventions, though. At the foundation of their company is a culture of innovation. Senior leadership can model innovation through their choices about company direction. What Exactly Is Innovation?

Innovation 80

Innovation Apple Culture Teams 80

Dynamic Pixel

AUGUST 30, 2022

Reasons Employees do not listen during training sessions: Some reasons why training courses appeal to professionals are that they are customized, have quality content, and offer the ability to quickly create and update lifelong learning materials. The content can also be easy and quick to create.

Companies 52

Companies Education LMS Services 52

Learning Pool

SEPTEMBER 4, 2020

Led by VP of North America, Sharon Claffey Kaliouby, Learning Pool’s Boston team has relocated to the Innovation District in Boston’s Seaport Waterfront. The Innovation District is the fastest-growing part of Boston today and has stimulated significant economic growth in the city. Boston’s current Mayor Marty Walsh recently stated: .

Innovation 97

Innovation Teams Blended Learning Hosting 97

ReadyTech

MAY 24, 2023

And with the latest innovations, from personalized and gamified learning to augmented and virtual reality, the possibilities for immersive and engaging learning experiences are endless. In this blog, we’ll dive headfirst into the latest trends and innovations in cloud learning that are transforming how we learn and grow.

Association Learning Management System 52

Association Learning Management System Innovation Trends Authoring Tools 52

The Performance Improvement Blog

SEPTEMBER 17, 2013

In answering this question, the first thing managers have to understand is that continuous learning is the modus operandi for all high performance organizations. Individual, team, and enterprise performance can’t improve without learning. A hospital learns how to put the “wow” in customer service.

Roles 207

Roles Performance Support Performance Management 207

STRIVR

JULY 8, 2022

How do you train your front-facing customer service employees to handle challenging conversations? Unfortunately, most employees learn how to handle a disgruntled customer while on the job. Additionally, companies don’t want employees to make mistakes with real customers. Director of Learning, Walmart.

Innovation 52

Innovation Diversity Training Simulations Customer Service 52

CLO Magazine

JANUARY 6, 2022

The pandemic transformed many CLOs into corporate sherpas, guiding employees as they moved to remote work and providing them with newly virtual content to ensure they had the skills and support to remain productive and engaged. There is no better time to be in HR and L&D than right now,” Tedrick declares. “We But Tedrick was unphased.

Leadership 79

Leadership Innovation Learner CLO 79

Infopro Learning

APRIL 6, 2020

In this scenario, there is a definite premium on ensuring employees have the skills and knowledge to leverage evolving technology, They should be able to navigate through these times of ambiguity and uncertainty and be prepared to manage higher level of complexity while driving their performance. Watch this space for updates!

Global 369

Global ROI Metrics Simulations 369

Roundtable Learning

MAY 1, 2024

AR can be utilized for product knowledge gaps, product visualization, and customer service training. By providing in-depth product knowledge through interactive digital elements, custom augmented reality programs empower employees to acquire knowledge and apply it right away. AR enhances this support with interactive elements.

Augmented Reality 52

Augmented Reality Blended Learning Examples Training 52

Learning Pool

JANUARY 6, 2021

The Derry-based leading elearning solutions provider, Learning Pool has been commissioned by US-based Soapy Joe’s to create a series of elearning modules to focus on Soapy Joe’s ‘Steps of Service’. Soapy Joe’s is dedicated to providing quality service, customer satisfaction and eco-friendly technology – all at a great value.

Services 90

Services Corporate eLearning eLearning Strategy Create 90

Learning Pool

JUNE 6, 2023

Recognition as a ‘Top Custom Content Development Company’ is an improvement on our previous position as a ‘Custom Content Development Company to Watch’ which we have held for the previous two years. Wherever you find ambitious workplaces investing in their people, you’ll find Learning Pool.

Content Developer 98

Content Developer Blended Learning Companies Industry 98

Attensi

MAY 22, 2024

It’s an AI-powered virtual assistant that can take guest calls, answer their most common questions, and perform straightforward tasks like arranging wake-up calls. Human resources In a fast-paced, customer service-oriented environment like the hotel sector, you need to be able to onboard and train staff quickly and to a high standard.

Job 101

Job Social Networks Predictions Simulations 101

Hurix Digital

OCTOBER 19, 2023

This means that hospitality businesses need to adapt and innovate to survive and thrive in the new normal. One of the key strategies that hospitality businesses can adopt is to leverage personalized learning to create memorable experiences for their employees and customers. Why Is It Important for the Hospitality Sector?

Personal Learning 52

Personal Learning Personal Personalization Blended Learning 52

Tesseract Learning

MARCH 3, 2022

Tesseract Learning, an innovative, global, multi-award winning learning content, strategy and technology solutions company, has been awarded the Accredited Learning Technology Provider status by The Learning and Performance Institute (LPI) , the leading global authority on workplace learning and development.

Diversity Training 52

Diversity Training Custom eLearning Development Blended Learning Performance Support 52

Hurix Digital

OCTOBER 18, 2023

In today’s digital landscape, businesses constantly seek innovative ways to enhance customer engagement and provide exceptional user experiences. According to Salesforce , 23% of customer service companies currently use AI chatbots to manage customer interaction.

Custom 52

Custom Metrics Customer Service Performance Support 52

Learnnovators

JANUARY 20, 2021

Her focus has been on utilizing the disciplines of educational psychology, instructional design, and behavioral science to promote and support the improvement of peoples’ lives through sustainable long-term learning and behavioral change. Often the answer is that it should be as close to the point of performance as possible.

Blended Learning 236

Blended Learning Authoring Tools Compliance Training eLearning Guild 236

Ontuitive

NOVEMBER 10, 2022

To get there, leaders need to continually foster learning and development (L&D) capabilities by leveraging the right technology to support their efforts. Since technological advancements make a constant impact on L&D tools, companies that seek to drive innovation and growth with the help of learning technology find the most success.

Tools 226

Tools Adoption Adopt Agile 226

Learning Pool

FEBRUARY 9, 2021

Derry-based Learning Pool has today announced the partnership with Walsingham Support, which sees the charity implement Learning Pool’s LMS to give a clearer overview of compliance training. Walsingham Support is a national charity supporting people with learning disabilities, autism, brain injuries and complex needs across England and Wales.

Compliance Training 52

Compliance Training Association Learning Management System Compliance Performance Support 52

Spark Your Interest

APRIL 11, 2024

sensors, geolocation, robotics), AI can perform tasks that would otherwise require human intelligence or intervention. AI enables machines to perform tasks that typically require human intelligence, ranging from simple automation to complex decision-making processes.

Benefits 148

Benefits Course Training Train 148

Cognigix

OCTOBER 5, 2022

The evolving technology and changing work environments are creating vast opportunities for organizations ready to embrace change. Creating an environment that supports learning and growth is critical to success for any business. Increase Customer Satisfaction. Improve Employee Performance.

Culture 98

Culture Performance Support Agile Innovation 98

TalentLMS

SEPTEMBER 13, 2022

Employee performance metrics aren’t just benchmarks for performance reviews and promotion considerations. But it’s not always easy to know how to evaluate employee performance in a helpful way. In this article, we’ll define employee performance metrics and share why they’re so influential. What are performance metrics?

Metrics 52

Metrics Track Performance Support Performance 52

Learning Pool

FEBRUARY 17, 2023

The Learning Awards 2023 – delivered by the Learning and Performance Institute , the leading global authority on workplace learning and development – represent the pinnacle of achievement for individuals and organizations in the workplace learning sector. An expert team offers 24/7 customer support.

Providers 98

Providers Compliance Training Pinnacle Learning 98

Brilliant Teams

JULY 10, 2023

Effective leaders create a vision, set goals, and inspire their teams to achieve excellence. Increasing Employee Engagement Leaders who are well-trained and possess strong leadership skills can create an environment of trust, collaboration, and empowerment.

Leadership 52

Leadership Corporate eLearning Solution Compliance Training 52

Hurix Digital

JULY 17, 2023

Automating Repetitive Tasks Streamlining Customer Onboarding Personalized Customer Interactions Efficient Customer Support Seamless Service Delivery Continuous Improvement Scaling Up RPA: Unveiling the Challenges Hindering its Deployment How to Implement RPA to Improve Customer Service?

Services 52

Services Custom Metrics Customer Service 52

Learning Pool

MAY 19, 2022

Selection of this year’s ‘Custom Content Development Companies’ lists was based on the following criteria: breadth and quality of content developed/services offered; industry visibility, innovation and impact in the learning services training market; client representation; business performance and growth. . “

Blended Learning 98

Blended Learning Content Developer Brandon Hall Companies 98

Paradiso

NOVEMBER 17, 2023

Imagine a world where learning and development seamlessly intertwine with innovation, where knowledge isn’t just power but a driving force. With an LMS, insurance companies can: Create and deliver customized courses and content aligned with their business objectives and learners’ needs.

LMS 91

LMS Compliance Training Industry HIPAA Training 91

MobileTrain

APRIL 11, 2024

This integration signifies a departure from traditional HR approaches, as businesses recognise the immense potential of AI to revolutionise talent management, recruitment, employee engagement, and performance optimisation. In fact, according to research venture capitalists are allocating more than $17 billion towards HR tech innovations.

Integrate 52

Integrate Technology Predictions Performance Support 52

Hurix Digital

JANUARY 29, 2024

By combining these two concepts, companies can modernize their training methods, boost teamwork, and create better learning environments for their employees. The future of corporate learning hinges on adaptability, scalability, and innovation. Here’s a breakdown of how these technologies can enhance corporate training: 1.

Collaborative Learning 52

Collaborative Learning Collaboration Diversity Training Simulations 52

Training Orchestra

JANUARY 7, 2022

If you’re running a training business, whether it’s brand new or an established brand, you may be wondering how you can further grow your business, attract new clients and find the right training software to boost your economic performance. In addition, innovation will always be crucial to running a training business.

Performance Support 52

Performance Support Business Performance Training 52

Learning Pool

DECEMBER 14, 2020

Independently owned, it aims to make a difference to the lives of others by supporting them in the moments that matter. With ambitious growth plans over the next few years, creating a culture of learning and development has become essential in equipping the business with the skills needed to thrive. About Learning Pool .

Compliance Training 96

Compliance Training Metrics LMS Performance Support 96