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Putting People First

CLO Magazine

When it comes to learning, Jon Kaplan truly understands the importance of emotional engagement. Kaplan finally confessed his secret to a classmate and got the remedial help he needed, but by then he had become “incredibly ashamed” and his academic performance suffered through grade school. You’re more engaged; it’s more interesting.”.

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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

Like many bosses, Jon Kaplan thought he was a good leader. He worked his way up from aspiring academic to public school teacher to corporate instructional designer and eventually into the top learning job at Discover Financial Services, a Chicago-area firm with 17,000 employees. April 2019 Profile: Discover Financial’s Jon Kaplan.

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How HR Can Improve Psychological Safety in the Workplace

KnowledgeCity

The concept of “synergy,” which fuels both creativity and job satisfaction, is described by the American Psychology Association as “a social process that occurs when a group, by acting in concert, achieves an outcome that is superior to what would be achieved by the most capable member or by any simple pooling of individual member efforts.

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Session Notes: Breaking Down Silos @JD_Dillon #TrainingMag

Learning Visions

These are my live blogged notes from the Training 2015 Conference and Expo happening this week in Atlanta. JD works in the higher-ed space, but is a corporate training guy. He supports the guys who work for Kaplan. JD was at Disney for awhile, AMC entertainment, and 5 years at Kaplan. How is the work being done at Kaplan?

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Happy Employees, Happy Company

CLO Magazine

We found these same five dimensions regardless of country, industry or job level.”. Cheryl Allen, vice president of human resources at Kaplan Professional, an education services company, agrees that creating a positive employee environment has a financial impact. “We

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Curated Insights: Why knowledge sharing at work is a good thing

Axonify

Historically, organizations have relied heavily on tenured employees and legally required documentation to help people do their jobs. My most important point: knowledge sharing is more about culture than technology. How internal blogging with Confluence created a culture of knowledge sharing at APT from Dave Pacifico.

Knowledge 100
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Curated Insights: Why knowledge sharing at work is a good thing

Axonify

Historically, organizations have relied heavily on tenured employees and legally required documentation to help people do their jobs. My most important point: knowledge sharing is more about culture than technology. How internal blogging with Confluence created a culture of knowledge sharing at APT from Dave Pacifico.

Knowledge 100