LearnDash

FEBRUARY 16, 2021

Customer service training. Customer service is a difficult job. Most people only contact customer service when something has gone wrong, which often means they’re already in a bad mood. Working through a scenario can help them identify ineffective responses so that they can better satisfy customers.

Online Learning 196

Online Learning Online Customer Service Culture 196

Paradiso

OCTOBER 6, 2023

However, providing dynamic compliance training for financial services can be a complex task. It’s a chance for finance companies to rethink their training strategies, which can lead to cost savings and improved customer service. What is compliance training for financial services?

Compliance Training 91

Compliance Training Compliance Services Policies 91

Paradiso

OCTOBER 12, 2023

In this blog, we’ll explore the essential features you should look for in the best LMS for banking and financial services. Paradiso’s Best LMS for banking and financial services offers an adaptable and user-friendly interface, enabling you to create customized and engaging learning experiences.

LMS 91

LMS Services Compliance Training Authoring Tools 91

Infopro Learning

MARCH 7, 2022

Still, it should be considered more like an opportunity to revamp corporate training strategies, mitigate costs, and boost overall customer service experience. When employees comply with the ever-evolving industry regulations, this results in higher customer satisfaction and improved brand presence. Comprehensiveness.

Compliance Training 221

Compliance Training Compliance Industry Case Study 221

eLearning 24-7

JANUARY 11, 2024

A frontline worker – dealing with customers Face to Face (first gig) and second when I cleaned tables. Customers Customers – just saying the term will make some folks cringe because people can be friendly, jerkish, rude, pleasant, and demanding. What do you need to have effective online learning for frontline workers?

Online Learning 87

Online Learning Online ILT Learning 87

Paradiso

OCTOBER 24, 2023

Agents often serve as customers’ first point of contact, making their training essential to meet customer expectations. It ensures that agents are well-prepared to deliver the service your customers expect. Key Features: Tangible Rewards Competitive rankings Online learning environment 3.

Authoring Tools 91

Authoring Tools Diversity Training Compliance Training Simulations 91

Infopro Learning

SEPTEMBER 22, 2021

A culture of continuous learning improves overall business efficiency and workforce performance. Delivering quality customer service is essential for organizations that depend on their customers to stay ahead of the curve. Setting Learning Goals. Dealing with new customers every day can be a tedious job.

Customer Service 383

Customer Service Services Diversity Training Blended Learning 383

Infopro Learning

MARCH 30, 2023

The Banking, Financial Services, and Insurance (BFSI) industry plays a critical role in driving economic growth and stability across the globe. It encompasses various financial services, including banking, insurance, and investment management.

Industry 221

Industry Compliance Training eLearning Consultant eLearning Strategy 221

ReadyTech

OCTOBER 5, 2022

The demand for online learning and development software continues to grow. People expect more of their employees in terms of learning and personal development, which is why many businesses are turning to Software as a Service (SaaS) platforms as the best way to provide this type of training. Poor Customer Service.

Authoring Tools 52

Authoring Tools Services Software Customer Service 52

BrainCert

OCTOBER 12, 2022

The purpose of customer training is to provide knowledge and training to customers about the company's services. Courses designed to help users use your platform are called customer training programs. In recent years, customer training has become increasingly popular, especially among eLearning companies.

Custom 52

Custom Customer Service LMS Training 52

Hurix Digital

NOVEMBER 23, 2023

Do you want to tap into new opportunities and grow your customer base? If yes, then you need to localize your products, services, and content. Translation and localization services mean the process of adapting them to the language, culture, and preferences of your target audience. Do you want to make your company global?

Internationalization 52

Internationalization Global Services Companies 52

Learning Pool

JUNE 28, 2022

Learning Pool, the global elearning solutions provider, is thrilled to have partnered with Money and Pensions Service to develop a blended learning strategy by delivering the online elements of its money guidance training. . Stream LMS has helped combat this massively with the blended learning strategy.”

Blended Learning 80

Blended Learning Streaming Blended Services 80

LearnDash

JANUARY 31, 2019

How valuable is online training for businesses, and how can they calculate ROI? You’ve heard a lot about online learning, but how do you know it’s the best solution for your organization? Many businesses have ample need for more efficient training, whether it be for new hires, continued learning, or leadership development.

Compliance Training 153

Compliance Training Online Learning Business Online 153

Learning Pool

MARCH 17, 2022

Learning Pool, a leading global provider of elearning solutions, has partnered with Capita Government Services, providing its award-winning Stream Learning Suite to facilitate the rollout of digital learning to an audience of 4,500 learners. .

Streaming 87

Streaming Suite Virtual Classroom Services 87

Brilliant Teams

OCTOBER 4, 2023

Interactive and Immersive: Gamification in our Custom eLearning Solutions In the digital age, education and training have evolved significantly, with eLearning becoming an indispensable tool for imparting knowledge and skills. However, keeping learners engaged and motivated in an online learning environment remains a challenge.

Custom eLearning Development 98

Custom eLearning Development Gamification Compliance Training Interactive 98

TOPYX LMS

FEBRUARY 13, 2020

Retail companies rely on the performance of their staff to generate sales and attract and retain customers. The same is true for customer service training - without it, retail workers are unprepared to resolve customer conflicts and to keep customers happy.

Platform 207

Platform Productivity Product Customer Service 207

TOPYX LMS

JULY 24, 2017

One industry that is constantly changing is online learning, also referred to as eLearning. New online learning trends consistently rear their heads. Corporate Online Learning Trends Can Boost Employee Productivity . 3 Corporate Online Learning Trends That Can Boost Employee Productivity in 2017.

Trends 182

Trends Online Learning Productivity Product 182

Hurix Digital

NOVEMBER 28, 2023

A rising number of students are seeking the best online learning platforms that suit their higher education requirements, whether for live seminars or specialized online classrooms. The e-learning market was estimated at $399.3 Wondering how to choose the best online learning platform?

Online Learning 52

Online Learning Platform Online Portal 52

TOPYX LMS

JANUARY 30, 2019

Effective onboarding results in a high-performing sales and customer service team with a low rate of attrition, according to Upwork. 1 But for years, the sales industry has struggled to improve performance and retention. Onboarding and even ongoing training was time and labor intensive, not to mention difficult to measure.

Customer Service 22

Customer Service Sales Services Custom 22

Learning Pool

DECEMBER 15, 2020

Already, Learning Pool has been instrumental in developing and maintaining The ARC Academy ; an online addiction recovery learning platform offered as part of ARC’s service. The online academy has been instrumental in allowing ARC to deliver its services during the current COVID-19 situation.

Services 94

Services Performance Support Security Customer Service 94

Infopro Learning

SEPTEMBER 8, 2023

architecture, a highly advanced and effective model that employs deep learning techniques to process and generate text responses that resemble human responses. ChatGPT has been implemented in numerous applications, including customer service, virtual assistants, and content generation. It is based on the GPT-3.5

Roles 221

Roles Case Study Simulations Virtual World 221

Paradiso

NOVEMBER 17, 2023

An LMS tailored for the insurance sector offers a solution to these challenges by providing a flexible and scalable online learning environment. With an LMS, insurance companies can: Create and deliver customized courses and content aligned with their business objectives and learners’ needs.

LMS 91

LMS Compliance Training Industry HIPAA Training 91

Learning Pool

JANUARY 6, 2021

The Derry-based leading elearning solutions provider, Learning Pool has been commissioned by US-based Soapy Joe’s to create a series of elearning modules to focus on Soapy Joe’s ‘Steps of Service’. Soapy Joe’s is dedicated to providing quality service, customer satisfaction and eco-friendly technology – all at a great value.

Services 62

Services Corporate eLearning eLearning Strategy Create 62

TOPYX LMS

JULY 24, 2017

One industry that is constantly changing is online learning, also referred to as eLearning. New online learning trends consistently rear their heads. Corporate Online Learning Trends Can Boost Employee Productivity . 3 Corporate Online Learning Trends That Can Boost Employee Productivity in 2017.

Trends 140

Trends Online Learning Productivity Product 140

Hurix Digital

DECEMBER 14, 2022

Apart from an absence of knowledge/skill, misinformation can affect the performance of your employees – this is where LMS service comes into play. This is where Learning Management Systems (LMS) can help. Today, almost 83% of organizations use LMS services. What is an LMS Service? billion by 2023 and $40.95

LMS 52

LMS Services Organization Open Source 52

Learning Pool

AUGUST 13, 2020

This means we are now bringing to market a unique suite of cost-effective learning solutions to serve every customer challenge: from a quick piece of custom learning content through to a modern and sophisticated learning ecosystem. This has enabled us to keep our team intact.

Performance Support 98

Performance Support Custom Brandon Hall Compliance Training 98

Learning Pool

JUNE 28, 2021

Learning Pool, the Derry-based online learning solutions provider, is delighted to have been selected as a ‘Top Online Learning Library Company to Watch’ by Training Industry. . This included the list of the top companies to watch; on which Learning Pool featured for the first time. . About Learning Pool.

Compliance Training 56

Compliance Training Library Online Learning Companies 56

Rustici Software

JUNE 3, 2021

At Rustici, we’ve always prided ourselves on our customer service. Even from its early days , the focus for our customer support team has been one word: delight. I had certainly been ‘satisfied’ in the past with various customer support interactions, but ‘delighted’? It felt a bit. over-the-top. Not really.

Support 88

Support Custom Trust Issue 88

Learning Pool

AUGUST 28, 2020

Customers turn to Scooter’s Coffee for convenient drive-thru locations, high-quality drinks, speed of service and relational customer experience. . Learning Pool has been commissioned to create fresh, innovative and forward-thinking bespoke elearning content that will reflect the Scooter’s Coffee brand and values.

Content Developer 87

Content Developer Classes Custom Content 87

ReadyTech

OCTOBER 12, 2022

Having an effective online learning platform and SaaS model is critical for creating a successful digital education program. An effective online learning platform will enable you to create engaging content, manage user access and performance, track learner progress, and monitor usage data. You have high user engagement.

Platform 52

Platform Online Learning Effectiveness Online 52

Appsembler

SEPTEMBER 30, 2021

One of the pain points we hear over and over again from our customers (predominantly software companies) is that their training program isn’t scalable and it provides a plain, non-interactive learning environment that doesn’t work for customers. Involve Your Customers in the Process. Choose a Customer Training Platform.

Custom 52

Custom Program Metrics Develop 52

eAbyas Info Solutions

DECEMBER 11, 2023

Many higher educational institutions, enterprise businesses, government and nonprofit organisations, choose MoodleCloud Premium Solutions delivered via Moodle’s network of Certified Partners and Service Providers. Here’s why these plans are gaining popularity as a go-to choice for quickly creating online learning environments.

Hosting 72

Hosting Solution Moodle Compliance Training 72

Hurix Digital

JANUARY 6, 2020

As Online learning development goes digital, it becomes imperative for organizations and educational institutions to digitalize their learning and development content. There are several learning and development tools available in the market that you can use to custom create your content. eLearning Courses.

Custom eLearning Development 64

Custom eLearning Development Authoring Tools Social Networks Online Learning 64

Spark Your Interest

APRIL 11, 2024

ChatSonic – Integrate this GPT-4 enabled AI chatbot (no-code) and adapt customer conversations, pain points, and feedback 24×7 Otterai – Never take meeting notes again. Illumidesk – helps you create, maintain, and structure your content into interactive lessons, including quizzes and suggested learning activities.

Benefits 147

Benefits Course Training Train 147

Brilliant Teams

SEPTEMBER 29, 2023

Interactive and Immersive Gamification in Custom eLearning Solutions: Transforming Education and Engagement - Introduction In the digital age, education and training have evolved significantly, with eLearning becoming an indispensable tool for imparting knowledge and skills. Custom eLearning Solutions 6.1 Real-World Applications 7.1

Custom eLearning Development 59

Custom eLearning Development Gamification Compliance Training Interactive 59

Cloudshare

MARCH 24, 2021

Why are virtual experiences the secret weapon to better customer education, acquisition, and retention? They create engaging experiences that cater to specific customer needs. Despite this, the challenging part for many is implementing the right processes and customer education platform to better acquire, retain, and support customers.

Support 52

Support Custom Education Virtual World 52

Thinkdom

OCTOBER 16, 2023

In this blog, we’ll explore the dangers of doom scrolling and how custom e-learning solutions can help you counter them. We’ll also share some tips for designing engaging and effective e-learning experiences that can boost your employees’ morale, creativity, and resilience thereby, replacing the act of Doom Scrolling.

Custom 52

Custom Solution Help Compliance Training 52