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Customer Service Mediocrity – Part II – Who’s Getting It Right

Jigsaw Interactive

Customer service might look different between industries depending on the nature of goods and services they offer. Some customer service values are universal. We’ll look at this by comparing and contrasting three highly-rated customer service US companies with three who have received among the poorest ratings.

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Training Industry Inc’s 2018 Top 20 Learning Portal/ LMS Features Gyrus Systems LMS

Gyrus

Gyrus Systems , a leading Learning Management Systems (LMS) vendor, announced today it has been selected as a 2018 Top 20 Learning Portal Company by Training Industry.com. The 2018 Top 20 Learning Portal/LMS companies are the leaders in the learning technologies market,” said Ken Taylor, president of Training Industry, Inc.

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Training Industry Inc’s 2017 Learning Portal Companies Watchlist Features Gyrus Systems LMS

Gyrus

Gyrus Systems , a leading Learning Management Systems (LMS) vendor, announced today it has been selected as a 2017 Learning Portal Companies Watch List by Training Industry.com. “Through their work, organizations are able to create customized portals and learning systems for their employees to drive engagement and information retention.”

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What is customer training? Benefits and how to successfully create it

Matrix

So, what is customer training in this greater picture, and why is it important for your company? What is customer training? As the name indicates, customer training is learning designed specifically for the people using your company’s products or services. Why is customer training beneficial for companies?

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The Importance of Listening to Your Customers (+How It Will Benefit Your Business)

Docebo

So, what about what our peers, managers, and customers have to say? In business, listening is one of the most important skills that you can have , especially if you take care of a team or have a customer-facing role. Learning organizations have to be more service minded.”. Why you Should Listen to Your Customers.

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Building A Custom LMS: eLearning Development Costs & Risks

Academy of Mine

Selling educational materials online isn’t a new game: which means there are a lot of eLearning distribution portals out there. There are three main paths you can take when you’re looking to develop an eLearning platform for your content: aggregator sites, semi-custom websites , and totally custom builds.

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qwerty

Xyleme

Intelligent content can help organizations improve their content creation, management, and delivery processes, and provide better customer experiences across multiple channels and devices. This could be a product catalog, a knowledge base, a customer service portal, or a marketing campaign.

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