Remove Custom Remove Performance Support Remove Picture Remove Skills
article thumbnail

Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

If you’ve ever interacted with a customer success team , you know just how crucial they are in ensuring your satisfaction and loyalty. Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team.

Behavior 221
article thumbnail

5 Tips for Custom eLearning Content Development Companies

Infopro Learning

The pandemic of 2019 and massive digital disruption made employees continuously update their knowledge and skills. Constant market expansion, the emergence of new technologies, and new skill demands are some other catalysts. Such pieces of training must be continual and ongoing, which is how eLearning came into the picture.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Growing Need to Upskill & Reskill Remote Employees: Top Reasons

Infopro Learning

Most organizations experience employee skill gaps to some degree. Therefore, the need to deliver custom training on employee upskilling and reskilling is hitting hard these days. During unprecedented times, many remote employees had to hone their skills on the fly. The corporate landscape is also evolving at a rapid pace.

Agile 437
article thumbnail

What is Enterprise Learning, and Why is it Important?

Hurix Digital

More than 58% of the workforce reported skills transformation since the beginning of the pandemic. Enterprise learning refers to principles and practices allowing employees, customers, and partners to access training, skills development, and other knowledge assets. What is Enterprise Learning?

article thumbnail

How is L&D Talent Driving the Digital Transformation Journey?

Infopro Learning

The Learning & Development function has always been working on enhancing employee skills and productivity in their current roles. Here, the role of L&D talent comes into the picture. The agenda is simple- to support people with what they want to do and achieve but in a better way. Leading the Way so Others May Follow.

Digital 417
article thumbnail

How Meaningful Performance Conversations Drive Learner & Organisational Success

Acorn Labs

Lots of people don't like performance management—particularly their performance reviews. Performance review conversations are often useless interactions that don't drive employee or business success. Making a performance conversation meaningful to both employees and the company is essential for ensuring organisational success.

article thumbnail

Efficiency and Customer Satisfaction: A Love Story 

MobileTrain

However, one often overlooked aspect of efficiency is its impact on customer satisfaction. This article will explore the symbiotic relationship between efficient teams and improved customer satisfaction and how AI revolutionises this dynamic.