Top Marketing Skills to Master: Customer Ed Nugget 12
Talented Learning
JANUARY 25, 2024
Successful customer education programs depend on professionals with expertise in multiple disciplines. Which marketing skills lead to the best results?
Personalized Learning: A Customized Approach to Enhance Corporate Training Programs
Infopro Learning
AUGUST 22, 2022
It considers a learner’s current strengths, job roles, gaps in skills, and learning styles, which are then linked to the organizational goals. Basic Customizations. These basic customizations allow learners to choose the features that best suit their needs, keeping them engaged in the learning process. Learning Paths.
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The Podcast Renaissance Educators Revolutionizing Audio Learning
HexaLearn
FEBRUARY 2, 2024
The Magic Of Listening: Learning With Podcasts Let’s start with something simple yet profound: listening. Podcasts take that innate ability and transform learning from a passive activity into an engaging adventure. Podcasts take that innate ability and transform learning from a passive activity into an engaging adventure.
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How to Easily Create Powerful Customer Education
Spark Your Interest
JANUARY 26, 2021
Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.
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9 Great Podcasts To Inspire Your Online Business in 2022
learnWorlds
JANUARY 11, 2022
Podcasting is becoming increasingly popular in education but also as a social media marketing communication channel. In a previous blog post, we have extensively discussed how you can start your own podcast and how you can leverage the power this medium has to reach a wide and varied audience. Planet Money Podcast by NPR.
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How to support and empower your customer support team
TalentLMS
JULY 24, 2023
Customer support teams are the unsung heroes of every business. They ensure customer satisfaction, loyalty, and retention. In this article, we will explore effective strategies for supporting your customer support team, focusing on open communication, teamwork, motivation, training, and work-life balance.
What is Enterprise Learning, and Why is it Important?
Hurix Digital
JULY 12, 2023
More than 58% of the workforce reported skills transformation since the beginning of the pandemic. Enterprise learning refers to principles and practices allowing employees, customers, and partners to access training, skills development, and other knowledge assets. What is Enterprise Learning?
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The CoLab Podcast Episode 4: Delivering meaningful learning experiences with Jen Jones
Coassemble
JANUARY 4, 2021
Welcome to The CoLab podcast. About the CoLab Podcast. The CoLab Podcast is the best business training advice from experts in the field on sharing knowledge and growing teams successfully at scale. To listen to the full episode, click the link below to hear CoLab wherever you enjoy podcasts most. G’day Mates!
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Everything ‘skills’ for training providers
anewspring
APRIL 14, 2022
What training providers should know about the current ‘skills obsession’. Reskilling, upskilling, the skills gap, the skills odyssey, skills-forward approach, skills obsession… The talk of the town in the learniverse these days is all about skills, skills, skills. Listen to the podcast.
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Insurance Training Programs to Empower Professionals for Future Success
Infopro Learning
NOVEMBER 17, 2023
Customers’ expectations have also evolved, demanding personalized services and seamless digital experiences. Servion Global Solutions anticipates that AI will be the driving force behind 95% of customer interactions by the year 2025. This guarantees that experts stay up to date and flexible in an ever-evolving environment.
Stouts and simulations: Attensi on the Craft Brewery Podcast
Attensi
JUNE 19, 2023
The two took to a podcast on what Attensi’s unique solutions could offer the brewing industry. Attensi on the Craft Brewery Podcast Stouts and simulations Attensi’s Tess Gorman recently met with Kary Shumway, founder of Craft Brewery Financial Training. Thanks for having us, Kary! What makes Attensi so effective? What do you mean?
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Top 29 Profitable Online Course Ideas to Create in 2024
Fly Plugins
DECEMBER 5, 2023
Working from home can be a challenge if you lack discipline, communication and organizational skills. Creating a course that teaches strategies for effective remote work productivity, collaboration tools, and communication skills will be invaluable for individuals and organizations navigating this new way of working. Yep, I can relate.
Upskilling Your People: Getting Started with Skill Data
Degreed
FEBRUARY 3, 2021
And one of the key ingredients to relevant learning is skill data. Familiarizing yourself with the concepts behind skill data doesn’t have to be overwhelming. Findings from the new Degreed report State of Skills 2021 show advanced data analytics rank among the top ten in-demand skills among HR professionals.
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Podcast: Dr. Nanette Miner – Closing the Thinking Gap
Learningtogo
JUNE 23, 2017
In our podcast, speaker, author and learning strategy advisor Dr. Nanette Miner unveils her plan to help employers close the thinking gap. You’ll see that passion come through in her podcast as we talk about her latest venture, designing a customized curriculum to develop a wide range of higher thinking skills.
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Not Every Employee Is Comfortable with Technology: Empower Them with Custom Training for Company Technology
IT Training Department Blog
NOVEMBER 2, 2023
Most company technology requires training but not necessarily custom training. When training is needed and the technology or process is custom then custom training is also needed. We understand that not all technologies require custom training. Training is an essential step in change management.
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How to build lasting relationships with customers
TalentLMS
JANUARY 28, 2022
In the past, maintaining a good relationship with customers was simple. But the importance of building relationships with customers is as strong today as ever. And with the right skills, building strong client relationships can be an easy and effective way to help your company thrive. Publishing your environmental goals.
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7 Benefits of Building a Customer Education Program [Guide]
learnWorlds
JANUARY 18, 2022
When it comes to attracting and retaining customers, customer education offers the best solution. With a solid customer education program in place and the effective practice of educational marketing , a business can easily stand out from the competition and build a loyal customer base that keeps on growing and growing.
Podcast 34: Online Customer Education Success – With Brittany Tamul of ArrowStream
Talented Learning
FEBRUARY 18, 2020
To find out more about this podcast series or to see the full collection of episodes visit The Talented Learning Show main page. EPISODE 34 – TOPIC SUMMARY AND GUEST: As I’ve noted previously , customer training continues to be the hottest segment of the extended enterprise learning landscape. Who are some of your customers?
Arlo Change Makers: Scott D’Amico
Arlo Training & Events Software
MARCH 24, 2024
Communispond’s purpose is to help the world communicate better and since 1969, they have helped more than one million professionals worldwide improve their presentation, writing, sales, leadership, and interpersonal communication skills. Communicating with purpose “Success” looks different for every one of Communispond’s customers.
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Tailoring Education: The Power of Customized Learning
Kitaboo
SEPTEMBER 27, 2023
Customization. Yes, customized learning is a much-needed advancement and will only grow from here. Overview of Customized Learning II. Illustration of Customized Learning in Education III. A potent strategy for helping students increase their knowledge and improve their learning results is customized learning.
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The Learning & Development Podcast: Podcasts For Learning with Shannon Martin from Podbean
looop
MARCH 16, 2021
The Learning & Development podcast is hosted by our Chief Learning Officer David James. This transcript is from the conversation between David and Shannon Martin on podcasts for learning. Listen to episode 65 of the Learning & Development podcast here. The Learning & Development Podcast.
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5 Steps to Improve Product Adoption Through Customer Education
BrainCert
SEPTEMBER 9, 2022
Product adoption is the process where the customer finds out about your product and goes through a process to become aware of your product and become a regular user after finding the value in your product. Instead, focus only on the instruction the customers need to get from the video.
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Mastering Customer Education with Daniel Quick
TechSmith Camtasia
JUNE 23, 2021
Helped customers are happy customers, and happy customers are loyal customers. Often, the main aim of customer education is to help users. From a wider perspective, customer education is a key part of a business strategy all about keeping customers happy so that they return to your products again and again.
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Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot
Talented Learning
JANUARY 15, 2020
To find out more about this podcast series or to see the full collection of episodes visit The Talented Learning Show main page. EPISODE 32 – TOPIC SUMMARY AND GUEST: If you’re a fan of Talented Learning, you know I’m obsessed with customer education. What led you to customer education, specifically? .”
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Top 10 Types of Employee Training Methods
Infopro Learning
SEPTEMBER 19, 2023
Employee training and development empowers individuals, fosters their skills, and enhances organizational performance. This employee training method involves shadowing experienced colleagues, gaining practical skills, and observing real-world scenarios. It enables employees to consistently and individually develop their skills.
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How to Create Successful Customer Education Content Fast with Dave Derington
TechSmith Camtasia
MARCH 31, 2021
What’s the secret to creating great customer education content, fast? But when it comes to customer education content, this should be one of the last things on your mind. He shares a faster way to create fun and relatable customer education content and explains why you should leave the idea of perfection behind.
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Machine Learning Enables Workforce Transformation
Infopro Learning
APRIL 19, 2021
If you are like many other business leaders looking for a learning solution that enables human capital transformation and addresses modern-day employee training challenges, a custom eLearning program enhanced with machine learning may be the answer. Enhancing Learning Experienced with Machine Learning.
How to Structure a Custom eLearning Course
Thinkdom
NOVEMBER 14, 2023
So, here we are, ready to spill the details on 11 steps to weave together a custom eLearning course that's not just informative but also packs a punch of engagement and impact. Step #4: Develop a Custom eLearning Course Outline This step helps ensure that the course content is organised, logical, and comprehensive.
Lessons from TechSmith Customer Education with Doug Brunner
TechSmith Camtasia
MAY 5, 2021
Are you educating your customers effectively? But truly empowering your customers goes beyond the material you provide. Customer education is an incredibly broad topic, with lots to consider from a customer, content creation, and business perspective. Doug also leads TechSmith’s customer education strategy and approach.
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The Benefits of Read-Aloud eBooks: Enhancing Literacy Skills
Kitaboo
SEPTEMBER 15, 2023
Key Benefits of Read Aloud eBooks Maximizes the Reach of Your Content Convenient and Seamless to Use Saves Your Time and Money Provides Increased Possibilities for Customization Increases Literary Skills Enhances Listening and Cognitive Skills Increased Interactivity III. Takeaway What are Read Aloud eBooks?
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Translating curiosity into continuous learning – with Cognizant [PODCAST]
Elucidat
FEBRUARY 4, 2020
From technological advances to evolving customer demands, the workplace is changing. And the skills and knowledge organizations need to succeed are changing too. Top tips to keep up with the changing skills landscape. Predict skills to stay relevant. Stefaan sees predictive skilling as the answer.
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11 New skill paths to boost your growth IQ with Tiffani Bova
CrossKnowledge
MARCH 20, 2023
The 11 new Skill Paths from Tiffani Bova , Chief Growth and Innovation Evangelist at Salesforce and a member of the Thinkers50 list, are here to help! The 11 Skill Paths in this course are packed with powerful stories to inspire your growth strategy and enable you to lead your organization to long-lasting, sustainable success.
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Five training articles (and a podcast) for generating hot ideas this winter
Cloudshare
JANUARY 17, 2020
Check out these five great reads and podcast; they could help you navigate your work more easily this winter and generate some hot new ideas! TJtalks: Zvi Guterman on the importance of IT training (podcast) – Listen to Dr. Zvi Guterman discuss how virtual training can help bridge the skills gap with Training Journal Editor, Jon Kennard.
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5 Ways to Amplify Your Existing Business with Memberships
LearnDash
SEPTEMBER 26, 2023
Incorporating memberships into your existing business can transform the entire experience for you and your customers. For example, if you run a podcast, you might use a paid membership site to provide content to paid listeners, ultimately growing your userbase. Build upon what you already have. Short on ideas of what to offer members?
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Enhancing Customer Training with Mobile Learning for Rural Areas
Instancy
NOVEMBER 22, 2023
With everything changing so quickly these days, training your customers is more important than ever. This might make it challenging for companies to offer extensive client training programs. Businesses and customers may have access and travel issues if there are no nearby training facilities.
Your Association Members & Customers Have an Ear for Podcasts
WBT Systems
SEPTEMBER 5, 2017
Publicists are telling their clients, “Get a podcast.” Podcasting is the new talk radio, the new advertising, and the new book tour. It’s time your association gets a podcast too. A podcast is simply audio content that’s delivered digitally in the form of an MP3 file. Who’s listening to podcasts?
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How customers are unleashing the power of SMEs to create elearning (with videos)
Elucidat
MARCH 27, 2023
4 customer strategies for bringing SMEs onboard The power of using templates – nCino Instructional designer, Olivia Cunningham at nCino, sees using templates as vital to an effective SME production model. Listen to the full Learning at Large podcast episode with David from Aviva here.
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Friday Find Finds — Marketing Skills, NFL Instructional Designers, Just Enough
Mike Taylor
AUGUST 26, 2022
A good, fun reminder that even if you’re not a marketer, it is important for you to have marketing skills. How Your Subconscious Calls The Shots on the Nudge podcast. L&D hacks (we wish we knew years ago) on the MindTools podcast. The What and Why of xAPI with Megan Torrance on the Leading Learning podcast.
The Danger of Doom Scrolling & How Custom e-Learning Solutions Can Help
Thinkdom
OCTOBER 16, 2023
In this blog, we’ll explore the dangers of doom scrolling and how custom e-learning solutions can help you counter them. So, buckle up and get ready to learn how to combat doom scrolling with custom e-learning solutions! This can make it harder for you to learn new skills or concepts or recall them later. Do you know? ,
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How to create personalized learning paths based on skill-building goals
Matrix
SEPTEMBER 29, 2022
Creating personalized training based on skill-building goals is paramount for companies wanting to attract and retain the best talent. Learning paths are a great way for employees to acquire new skills and improve their performance. A learning path outlines a sequence towards mastering new skills and bridging knowledge gaps.
Soft skills coaching: Unlock employee potential
TalentLMS
SEPTEMBER 15, 2022
However, soft skills cannot yet be replicated by machines. Deloitte reports that “soft skill-intensive occupations will account for two-thirds of all jobs by 2030”, and that the revenue of a business can increase by hiring employees with more soft skills. What are soft skills? But now, more than ever.
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Building a global workforce that creates great customer experiences
Elucidat
APRIL 8, 2020
Give your people the skills they need to make this happen and you’ll see results. Give them the skills they need to support personalized learning and individual development. Give them the skills they need to support personalized learning and individual development. Customer impact is the best way to measure success.
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HOW L&D CAN HELP ADDRESS CLIMATE CHANGE
Learnnovators
MAY 17, 2023
I recently had the opportunity to listen to a podcast hosted by Gary Stringer at HowNow , which talked about the role of L&D in tackling climate change. Now, I'm not a big podcast person, but this one caught my attention because climate change is an issue that’s close to my heart, and I couldn’t not listen to it.
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6 Pro Tips to Create Great Custom eLearning Paths
Hurix Digital
MAY 27, 2020
The idea here is to give more importance to custom eLearning objectives instead of generalized courses and subjects. This allows the learners to achieve their objectives in multiple custom ways instead of focusing on a fixed path for eLearning. 6 tips to create custom learning paths for employees. Set Clear Learning Goals.
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