7 Proven Techniques for Keeping Your E-Learning Customers Happy - The Rapid eLearning Blog

Rapid eLearning

7 Proven Techniques for Keeping Your E-Learning Customers Happy. It’s a tricky balance working with customers. On the other hand, a demanding customer can negatively impact the elearning course by making demands that don’t fit sound instructional design. We built the project exactly like the customer wanted. I was inexperienced at the time and catered to our customer’s every demand and ended up with a subpar product. Search the Blog.

How to Create and Scale a Document Management System in SharePoint (Without Hiring Extra Help)


Plus, you’re getting more emails every day from people asking where “that one slide deck we used last week for the customer presentation” is. Salespeople can’t find it in SharePoint online, so you add a “sales” keyword to the metadata to make it pop up in sales searches more easily.

Docebo vs Absorb LMS: Find out which tool is better?


A cloud-based eLearning platform that educational institutes, as well as businesses, can leverage to offer training programs to their customers, partners, and employees. Users can upload and share training materials such as PDF, PPT, Tin Can, Video, and SCORM files.

Request for Proposal (RFP) Samples

Tony Karrer

Based on my post LMS RFP , I've been asked several times if I knew where you could find samples of Request for Proposals (RFPs) for custom eLearning development, performance support tools, learning content management systems (LCMS), elearning authoring tools , etc. This wasn't something I could directly help the person, but I had the sense that people may be missing some key search tricks that would give them a list of reasonable results.

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Tech Tuesday Toolbox | Issue #3

Mike Taylor

Use it to convert PPT to video easily, add background music for videos with automated narrator voice online. Shape 2 – Icons & Illustrations Shape lets you customize the style, colors and border of static & animated icons and illustrations. App of the Week.

Issue 52

Expectations From eLearning Authoring Tools

Upside Learning

While searching I realized that many learning professionals often confuse between their requirements and the specific features offered by the chosen tool. Should be able to import/export content (like PPT, DOC, or simple HTML), and allow for edits after import. One more feature which is not required in most cases but would be much of help to advanced authors – is some way to extend/customize tool functionality through programming.

EdCast vs Degreed vs Fuse – The Analysis

eLearning 24-7

Video Assessment – A video assessment is based on speech patterns/words used when practicing a scenario, sales training techniques, customer service techniques to the coach/mentor/manager. Ability to search by TAG and/or Click a TAG to see other/similar content with that TAG.

TechKnowledge 2012 – Post Assessment

eLearning 24-7

Significant increase in custom development shops – the most I have seen ever at TK12. Some booths had too many salespeople in relation to the size of the booth, it felt cramped and in some cases easily could scare off potential leads – worse, I saw many salespeople chatting amongst themselves rather than customers. Custom development shops coming up with all sorts of names for what they actually do. You can also connect the iPad PPT to a monitor and show it there.

New E-Learning Rankings: Authoring Tools

eLearning 24-7

Listings can always be found on a new page called “rankings” which will appear in one month – thus eliminating the need to do a search (if applicable). The new iSpring Pro 7 – currently in beta adds additional powerhouse features, including PPT to HTML5 output (which right now is a standalone product). #8 While their Slideshark app for the iPad is nifty, it is not the only product that showcases PPT and is free. Everyone loves lists.

Product Review – Instilled LXP

eLearning 24-7

Tie a PPT or a PDF to the video as it runs – matching section or clip by clip. Yes, you can have the match of a PDF, PPT, etc. For my review, I added a series of videos from the CrossKnowledge LMS (which is on the FindAnLMS learning system search engine platform and will be on the vendor video playlist). Again, as noted earlier, the system right now only offers video as the content (but you can have a PPT or PDF, etc. Custom Attributes Values.

What Is Microlearning? A Complete Guide for Beginners [2021]


Customer Service. 3 Customer training. Customer education is any purposeful and organized learning activity (e.g., onboarding) that is designed to impart attitudes, knowledge, or skills to customers by a business or industry.

How to Add Captions to Video for Accessibility

TechSmith Camtasia

At best, you’re ignoring the needs of a significant portion of the population (and your customers). A quick Google search will yield a ton of results. With Camtasia, you can directly import the PPT slides and add them to the timeline just like any other kind of media. People who are deaf or hard of hearing rely on captions to gain meaning from your video content. But there are a lot of other great reasons for using them, as well.

A Conversation with Reuben Tozman

Kapp Notes

And so edCetra was formed based on the notion that ‘custom’ eLearning production can use better models that allow for creative instructional design while reigning in production costs. This tool is very learner centric allowing learners to search for, retrieve, recompile and reorganize legacy content into different materials in either mobile, eLearning or PDF formats.

20+ eLearning Tools and Resources

DigitalChalk eLearning

Find a great selection of free PPT templates that are guaranteed to work with your PowerPoint application. Easily create, search, share, save, and rate thousands of themes, all within your browser. It’s easier than ever to send free surveys, polls, questionnaires, customer feedback and market research. Sometimes building online courses can be a little more difficult than it seems, so why not have one place you can go to find the resources and help you need?

State of the Authoring Tool Industry

eLearning 24-7

PowerPoint still reigns – If you are a course purist, the idea that PPT should be seen as an authoring tool should make you grumble with disgust. . Yes, you can use it for many different things, and yes, Microsoft has an add-on that turns PPT into something similar to Adobe Presenter. I’m talking about an authoring tool that has the oomph in it for me to use it for all my needs, rather than searching for other products to enable me to do so.

Product Review: Cornerstone OnDemand

eLearning 24-7

Search Connect – their search capability within the product. Customization for the front end – nothing extraordinary – pretty much the same I’ve seen on other products that offer branding/skinning and the client creating their own design. Performance – according to COD many of their customers only want this cloud. You can customize it with your own look and feel. Advanced Search.

Articulate vs. Lectora | LearnNuggets


The downside (as far a I know with minimal use) is the ability to customize by diving into the code. View both examples here: ppt_lectora ppt_articulate Download the slide template from Tom Download the slide template I used for this example As mentioned, my experience with Articulate is less than 30 days while I’ve been using Lectora for about two years. Search Copyright © 2010 LearnNuggets.

How to create an online course in TalentLMS


To upload a custom thumbnail, click on the “Select image” label just below it. You can: directly upload a video, record a video through your webcam (no software required), paste the URL of a YouTube video, enter a search term and pick a YouTube video from the results, upload a PowerPoint presentation and have it automatically converted into a video. You can add PowerPoint (ppt, pptx), MS Word (doc, docx), Excel (xls, xlsx), and Adobe PDF (pdf) files.

How Do E-learning Vendors Price Their Services

CommLab India

Hence, you search for alternatives. Pricing also depends on the extent of interactivities and customization that you want for the course. For example, if a PPT slide has too much content, a developer will have to re-arrange it and present it in a format that is most appropriate for easy understanding to learners who are on their own. E-learning development costs depend on the following: Extent of customization, interactivities, and complexity of subject.

Product Review: BlueVolt

eLearning 24-7

While it offers some customizations, in general it typically lists. Finding out the progress is a tad funky, because you can some customization involved – which while that may seem like a great idea – the customization does not enable a progress bar or some type of graphical interface. Under course is a PPT 2010 QRC, yet under the categories section, you see “downloadable reference” Guess what?

ILT is turning WBT in2 ILT online – its not working

eLearning 24-7

A couple of years, I needed extra staff to build WBT courses for our employees and customers. Books, presentations, blogs that state follow the PPT mantra. People who do not want to spend the time searching online to learn how to create engaging and interactive WBT, who do not want to spend the time reading an ebook or going to library or asking folks via social media on how to do this or that. I’m tired of hearing the excuses.

ILT 62

SAAS LMSs and Vendor Client Lists Questions

eLearning 24-7

Load balance of your servers needs to be able handle the number of employees or customers or both – if they hypothetically were to hit it at the same time – would your servers survive or crash? You have a client list, so type in the company name on the People search and filter. What is SAAS and why is hosted better than having it on your own servers. Plus, what does being in the cloud actually mean? SAAS: Software as a Service.

The Secret to Creating Your Own PowerPoint Templates for E-Learning - The Rapid eLearning Blog

Rapid eLearning

This post will share with you my secrets for creating custom templates in PowerPoint. Do a search for CSS templates and you’ll find all types of sites that have unique ideas. Kuler : create custom color schemes. Since I have a tablet with the tablet OS, I can write in PPT. Whatever you do to your graphics or PPT file do not change the player template scheme. Articulate 101: How to Create Custom Color Schemes in Presenter - Articulate - Word of Mouth Blog.

5 Simple Ways to Get Started with E-Learning Development - The Rapid eLearning Blog

Rapid eLearning

If you want a good place to start, Gabe, our Director of Customer Support, had a recent post on his favorite learning blogs. Including the tips and advices in our elearning job, we are making our customers, as well as, our students very happy. They are exactly what the customer needs, and make us think of additional and similar great ideas and solutions. Search the Blog. Every time i make PPT presenations I get confused what colors. The Rapid Elearning Blog.

How to Edit Video (With Step-by-Step Video)

TechSmith Camtasia

A sample.mp4 video that has been completed and ready to post to an online service (Camtasia PPT Green Screen Experiment). And how to change the SEO search optimization settings. There’s been many situations where I’ve worked with some of our customers where they come in on a Monday morning and their boss says I need a video, and I need it to be perfect, and I need it by lunch. How do we get employees or customers engaged to view our videos?

Video 63

Adobe shows off Captivate 4 and the Adobe eLearning Suite

Steve Howard

As the developer clicks on each comment in turn, Captivate automatically navigates to the correct slide and the correct moment in the slide so that the developer can immediately see exactly what the tester could see and does not have to spend time searching for it. Custom user variables Another exciting things RJ showed us was custom variables in Adobe Captivate. First, with custom variables with will be easier to swap data between imported content and the host project.

's How to Save Time & Money Building Your Next E-Learning Course - The Rapid eLearning Blog

Rapid eLearning

Build custom elearning pieces that you can drop into your rapid elearning course. Rapid elearning software is very flexible and allows you to add custom content like Flash files or web objects. Commit your multimedia resources to custom development. If you follow the first two steps, then you can free up your resources to build custom content. It doesn’t mean you don’t help the customer. Search the Blog. The Rapid Elearning Blog.

These 3 Tips Can Change Your Compliance E-Learning Forever - The Rapid eLearning Blog

Rapid eLearning

" I’ve had customers tell me that even if people already know the information, it doesn’t hurt them to go through the course anyway. In addition, some customers just aren’t comfortable with this type of approach where the user can self-navigate and choose when to take the assessment. While some customers shy away from a pre-test and still want a formal course, I’ve found that many are flexible enough to embrace the following approach.

Escape from Compliance Training Jail - The Rapid eLearning Blog

Rapid eLearning

Vocescuola - 7 Proven Techniques For Keeping Your E-Learning Customers Happy. Not only does it reduce frustration and wasted time for the customer, but in companies with limited resources dedicated to training, it is a real life saver as well. Search the Blog. Every time i make PPT presenations I get confused what colors. The Rapid Elearning Blog. Escape from Compliance Training Jail. January 29th, 2008. 30 comments.

Cammy Beans Learning Visions: The Value of Instructional Designers

Learning Visions

Or the High Tech company that has a huge turnover in customer service reps -- and they see the problem as finding a way to train the avalanche of replacements quickly so they can provide value immediately, as they replace the dissatisfied folks who depart for greener pastures. Or whether anyone had searched for possible causes outside the skill/knowledge area. No needs assessment, no functional spec, no design -- just get that ppt deck going and slap some e-learning together.

What if….? (E-Learning)

eLearning 24-7

Why do you think you start seeing ads related to what you are searching for? Here is what will happen if people used the power of their authoring tool (sans Studio, which is really a PPT converter). Because of their clients never asking for it, potential customers too. I’m a huge fan of history. Especially those “what if” scenarios that explore the other side of historical changes.

The ULTIMATE Guide to PowerPoint Alternatives


Custom Show. Enterprise (~$30 per team member per month or custom): All previous and storage, multiple brand kits, single sign-on, team folders, comments, templates, account manager. If you have brand guidelines to follow you can create something on-brand by uploading custom fonts and logos and saving colour palettes and templates. Custom Show. What is Custom Show? Full disclosure – we haven’t had the opportunity to test out Custom Show. Custom.

How to Build the Best Adult Learner Experience for Online Training

MeetingOne on eLearning

Captivate offers slides that trainers can use out of the box, or PPT conversion so interactions can be added. While certain paths are assigned upon – say – getting hired, there are other courses that learners can find in searches. Learners select “Courses” in the left pane or search courses by keywords. Learners’ searches and selections will then factor into future recommendations Captivate Prime offers.