learnWorlds

OCTOBER 18, 2022

Disputes between coworkers or customers are inevitable, but they don’t have to turn into full-blown conflicts if handled correctly. Conflict resolution training can teach employees to handle disagreements effectively and also provide excellent customer service. 1 Start a coaching or mentoring program. Reduce risks.

Skills 52

Skills Blended Learning Simulations Authoring Tools 52

TalentLMS

SEPTEMBER 25, 2014

For example, instructors can design specific exercises which provide the opportunity for learners to suggest lesson plans, course materials, and other types of input, which could prove to be beneficial to the overall outcome of the online course and other learners.

Strategy 108

Strategy LMS Mentoring Learning Management System 108

WalkMe Training Station

AUGUST 27, 2018

How will they know if the customer service they provide is in line with it? Include plenty of examples and practice exercises to reinforce these concepts and make sure that employees understand them well. Comprehensive Onboarding Can Create Mentorship Opportunities and Promote Social Connections.

Compliance Training 45

Compliance Training Mentoring Compliance Companies 45

The Performance Improvement Blog

DECEMBER 16, 2015

Mentoring – a relationship in which senior leaders impart their knowledge and wisdom on employees who are learning to be leaders. Performance measurement – learning from measures of performance such as sales figures, production numbers, and customer service feedback.

Simulations 100

Simulations Case Study Wiki Performance Support 100

eFront

AUGUST 12, 2015

The main purpose of the workbook is to practice through reinforcement exercises. Consider these tips to transfer workbook exercises into the eLearning environment: Create an eLearning course mainly based on exercises. Colourful drag and drop and rearranging exercises are attractive and stimulating to the learner.

Methods 40

Methods eLearning Strategy eLearning Exercise 40

eFront

AUGUST 12, 2015

The main purpose of the workbook is to practice through reinforcement exercises. Consider these tips to transfer workbook exercises into the eLearning environment: Create an eLearning course mainly based on exercises. Colourful drag and drop and rearranging exercises are attractive and stimulating to the learner.

Methods 40

Methods eLearning Strategy eLearning Exercise 40

eFront

JANUARY 24, 2017

Provide employees with a “just-in-time” microlearning online repository that features interactive exercises, videos, and online product demos. For example, how often the mentor/mentee should communicate and how they will evaluate their progress. Set Up Dedicated Social Media Groups.

Corporate eLearning 40

Corporate eLearning eLearning Strategy Informal Learning Informal 40

learnWorlds

JUNE 12, 2023

Let’s say it’s a course for customer service employees: You’re an Instructional Designer. Write a script for a video lesson discussing customer service best practices. Focus on dealing with difficult customers. You’re a business mentor. Reverse the exercise and turn it into a Scavenger hunt.

Activities 52

Activities Interactive Create Course 52

learnWorlds

FEBRUARY 12, 2024

Continuously seek ways to improve your products, services, and processes to stay ahead of the competition. Deliver exceptional customer service: Delight your customers by exceeding their expectations. Embrace innovation: Don’t be afraid to experiment and try new things.

Guide 52

Guide Diversity Training Forum Learning Objects 52

Elucidat

JANUARY 16, 2019

There’s a valid concern about losing the richness of social learning as you make the move to online, but this doesn’t have to be the case. The social element doesn’t aid these experiences and, if anything, it holds people up from learning what they need, when they need it. Online learning. Compliance training.

Compliance Training 95

Compliance Training Blended Learning Virtual Classroom Online Learning 95

Wonderful Brain

MARCH 11, 2014

Neither dynamic media, nor learner engagement exercises, even all the bells and whistles designers build on can always keep the learner riveted. Touchpoints are every interaction taking place between the company, product or information—the content—the user or customer of that information and the context or channel used to communicate.

Custom 81

Custom Learner Off-shore Kirkpatrick 81

learnWorlds

MAY 17, 2023

When approached methodically and with a forward-looking mindset , employee upskilling can make a huge difference and help the finance sector pick up the pace and stay at the forefront of technological innovations and guarantee superior customer service. There are several options here: On-the-job training, job shadowing, and mentoring.

Compliance Training 52

Compliance Training Cyber Security Training Diversity Training Program 52

Continu

DECEMBER 9, 2019

Plus, it will make it easier to discuss this topic within other training tracks like customer service or sales for example. For example, you can use classroom lectures, online discussions, mentoring, and group exercises to ensure employees retain what’s being taught. Vary training methods. Company-wide initiative.

Diversity Training 40

Diversity Training Program Compliance Training Effectiveness 40

Jay Cross

JUNE 20, 2011

Our opening exercise was to draw a cartoon that explained a problem we were working on. Their own microblog for note taking, feedback, questions to mentors. Half a dozen of us (different folks than in the previous exercise) decided to tackle the issue of how to re-invent books that will lead to meaningful action. Here’s mine.

Wiki 52

Wiki Exercise eBook Sun 52

Limestone Learning

OCTOBER 31, 2017

The learning sciences and other sciences (psychology, cognitive, social and so on) deliver specific and actionable tactics to help with these looming challenges. This webinar will explore the exciting topic of emotional intelligence (EI) through the world’s first scientifically validated model, the EQ-I 2.0, using the acronym S.U.P.P.O.R.T.

Free 41

Free Brandon Hall Compliance Training Webcast 41

LifterLMS

OCTOBER 15, 2020

I was doing a lot of web stuff, social media stuff and really pushing that stuff out. We didn’t end up homeless, so I consider that a win, but I had been in the car business for a really long time on the service side of the industry. I’m active socially. Maybe, you’re listening right now or exercising.

Companies 55

Companies Blended Learning Course Authoring Tools 55

learnWorlds

SEPTEMBER 29, 2023

Mentoring and coaching are popular approaches in sales training. Built-In Community: Foster Engagement and a Collaborative Working Environment Think about how much of the learning we do is in casual settings: through conversations with friends, scrolling on social media, or watching YouTube videos on topics we find fascinating.

Sales 52

Sales Diversity Training Effectiveness Training 52