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These latest courses, Specialization, and Professional Certificates from Extended Reality (XR) and customer service to project management and AI

Coursera

These latest courses, Specialization, and Professional Certificates cover everything from Extended Reality (XR) and customer service to project management and AI. This program is uniquely designed to prepare aspiring Human Resource professionals. What will you learn next? AI for Good Specialization by DeepLearning.AI

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Top 10 customer service training ideas

Ed App

Why improve customer service training? Great customer service is not a skill that all people are born with. But like any other skill, practice in the presence of a competent educator will help take average customer service employees to a whole new level. Customer service training idea #2 – Icebreakers.

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Lead the Way in Team Development with a 5-Step Leadership Ladder

discoverlink

From the moment a new employee is hired, you have an opportunity to teach them about leadership, giving rising stars opportunities to learn management skills before you need to promote them. But creating a good management development program is time-consuming, right? It doesn’t have to be. Multi-U 2.0

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Extend the Value of your L&D Programs through Continuous Learning

Infopro Learning

Fosway’s findings suggest that more time should be spent on leadership development: teaching managers to be better coaches, capable of helping their employees develop mastery in new skills and sustain that mastery over time. ” So, how do we solve the problem? Implementing New Models and Methods. Want to Know More?

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14 Types of Employee Training Programs (+Benefits, Examples)

WhatFix

Back to Blog Employee Training & Development 14 Types of Employee Training Programs (+Benefits, Examples) May 11, 2023 Disha Gupta Any company that invests in workplace training is investing in its own success. What are different types of workplace training programs for employees? Why is Employee Training Important?

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Ultimate Guide to Customer Service eLearning

Academy of Mine

The results are in, and the consensus is that customer service is the last remaining bastion of substantial differences for companies in competing industries. And especially in light of the Covid-19 pandemic, it’s unsurprising that businesses are doubling down on keeping the customers they have happy.

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Ultimate Guide to Customer Service eLearning

Academy of Mine

The results are in, and the consensus is that customer service is the last remaining bastion of substantial differences for companies in competing industries. And especially in light of the Covid-19 pandemic, it’s unsurprising that businesses are doubling down on keeping the customers they have happy.