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Knowledge Work Types

Tony Karrer

To help clarify this and to begin thinking through implications for Work Literacy Skills , I went back through a couple of different sources. Thomas Davenport classifies Knowledge Work Types in Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers using a variety of classifications.

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Study: Enhanced Employee Development Needed in 2013

CLO Magazine

Employees must work differently to survive where frequent organizational change, knowledge work and increased collaboration are the norm. • Reorient Managers to Guide and Empower Knowledge Workers : Focus managers on removing complications that arise in a less routine, more ambiguous work environment.

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Formal Learning All the Way.Baby

Kapp Notes

The processes have been formalized, in knowledge work, many of the processes are formalized. We like to think knowledge workers spend all day "problem-solving" but in reality they spend all day finding out what procedure should be followed in what situation.

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Top 100 eLearning Items

Tony Karrer

Mathemagenic " PhD conclusions in a thousand words: blogging practices of knowledge workers Web 2.0 Communities of Practice Facebook as a Learning Platform We Need a Degree in Instructional Design Learning styles don't exist 90-9-1 Rule aka 1% Rule in Collaborative Environments How long does it take to create learning?

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Horizontal Learning

Tony Karrer

These technologies are supposedly designed for learning but that is not true. Call them Personal Learning Environments (PLE) if you want but the key issue here is that they are based on user-centric design. I'm not sure what he means by "they are based on user-centric design" but the idea is right. and eLearning 2.0

Wiki 100
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Share Best Practices - Patterns

Tony Karrer

Dodged that bullet. :) Patterns and Knowledge Work I understand the concern that when you share best practices, you may come out with very different results. In particular, highly skilled workers demonstrate the ability to reflect-inaction (Schön, 1987), to conduct mental simulations as a way of imagining possible outcomes.

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Using SharePoint

Tony Karrer

However, one thing that was very interesting to find in the discussions is that I feel there is a gap between these patterns for using SharePoint and the idea of helping concept workers address the Knowledge Worker Skill Gap and begin to be able to work and learner better. A lot of what eLearning 2.0 It's personal.