Dashe & Thomson

JANUARY 21, 2011

I like to imagine performance support as an Exobrain … (and, of course, that I am one of the smart people in learning … guess I will have to ask Simon about that.) Which is probably about right … I like to think we’re building a better Exobrain. Rob Mueller: Great post on using games as a training device.

Performance Support 100

Performance Support Social Networks Brain Blended Learning 100

Infopro Learning

SEPTEMBER 12, 2018

How AI Improves Learning Programs … and Drives Business Performance. Imagine if it could direct people to the information they need to know right when they need it. Learning could be delivered not only in a cubicle, but also when employee is out in the field, waiting for a meeting to start, or even on their daily commute.

Performance 267

Performance Program Business Gartner 267

Learning Visions

OCTOBER 23, 2010

Informal Learning: Are We Missing a HUGE Opportunity? with Bob Mosher of Learning Guide Solutions, presented by Massachusetts Chapter of ISPI and sponsored by Kineo. Training typically ends at the event – how does that help the learner when they get to the point of performance? Teach the performance support tool.

Performance Support 193

Performance Support Informal Learning Support Performance 193

Jane Hart

APRIL 27, 2012

Jay Cross, the author of the 2007 seminal book, Informal Learning, Rediscovering the Natural Pathways that Inspire Innovation and Performance , recently wrote a blog post in which he explained that although there has been a lot of talk about “informal learning” in the last five years, there has been very little action.

Informal Learning 210

Informal Learning Informal Blended Learning PKM 210

TOPYX LMS

APRIL 19, 2016

Did you take a structured, formal class, or did you learn the terms by hearing the language of others? 100 bucks says you learned to speak colloquially by hearing the speech of your family and friends and following suit. This method of learning is called informal learning. How an LMS Encourages Informal Learning.

Informal Learning 100

Informal Learning LMS Social Networks Informal 100

Docebo

DECEMBER 8, 2015

It’s that some teams are missing a critical opportunity to harness all the invaluable knowledge hidden just below the surface — and just out of reach of many learning strategies. But when it comes to executing a learning strategy, many companies are still looking at their learning strategies upside-down. WATCH THE WEBINAR.

Informal Learning 100

Informal Learning Brandon Hall Metrics Informal 100

Docebo

JULY 18, 2019

In the book 70:20:10 Towards 100% Performance , author Jos Arets outlines Fredrick Winslow Taylor’s influence on the concept of separating learning and working. . Across the corporate learning landscape, this theory established an overly-formalized approach to learning that ignored the potential impact of informal learning. .

Performance Support 125

Performance Support Metrics Performance Business 125

Litmos

MAY 21, 2019

My Internet Time Alliance colleague, Charles Jennings, pointed me to this interesting article by Andries De Grip, titled " The importance of informal learning at work" that has interesting implications for the design of learning experiences, particularly when employees are not desk-bound, and/or in high-turnover situations.

Informal Learning 66

Informal Learning Informal Blended Learning Coaching 66

LearnUpon

JULY 25, 2019

Formal and informal learning are two opposing learning styles. So, let’s dive in, scrutinize each, and figure out which learning practice will work best for your organization. . What is formal and informal learning? . Formal learning is learning that is delivered “in a systematic intentional way”.

Informal Learning 73

Informal Learning Compliance Training Informal Blended Learning 73

E-Learning Provocateur

MAY 3, 2011

Recently Anne Marie blogged Location and Learning (which I have reproduced here) and she asked me whether or not I consider her central idea an example of an Informal Learning Environment (ILE). She authors the blog Wishful thinking in medical education , which she uses to advance thinking about the training of student doctors.

Learning Environment 200

Learning Environment Environment Informal Learning Wiki 200

Dashe & Thomson

JANUARY 8, 2012

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Build performance support into every blended learning effort.

Performance Support 190

Performance Support Blended Learning Support Performance 190

ATD Learning Technologies

AUGUST 14, 2017

For example, are you training new sales reps on the basics of their jobs that they will perform over the phone at their desks? This approach combines traditional training sessions, either in person or online, with informal learning opportunities like microlearning assets and social collaboration. Want to learn more?

Blended Learning 77

Blended Learning Informal Learning Performance Support Informal 77

Docebo

MARCH 28, 2018

Learning in the workplace is no longer an option – it’s a must have. This whitepaper, “ Engagement Through Workplace Learning,” from the 70:20:10 Institute examines: The urgency at which employers must develop L&D strategies that enhance employee engagement and retention. The economics of workplace learning.

Performance Support 100

Performance Support Performance Strategy Learner 100

LearnUpon

JUNE 20, 2019

These are all substantial aspects of learning, but in truth, learning isn’t always so by the numbers. Informal learning is a type of learning that happens every day, whether we realize it or not. But, smart businesses are now beginning to see the value of nurturing informal training too.

Informal Learning 50

Informal Learning Informal Theory Learning Theory 50

Performance Learning Productivity

AUGUST 24, 2023

My job was to convert the study’s findings into practical practices. As a model, its value is not in trying to determine with precision the exact numbers to the left or right of a decimal point, but instead to use it to open our eyes to learning that is happening all the time on-the-job, but is largely invisible.

Research 130

Research Examples Sample Performance Support 130

Clark Quinn

MAY 4, 2021

We’ve all been to school, so we know what learning looks like, right? Did it give you many of the skills you apply in your job now? Maybe reading and writing, but beyond that, what did you learn about business, leadership, etc? And how did you learn those things? Job aids aren’t our job.

Metrics 275

Metrics LMS Job Portal 275

Infopro Learning

FEBRUARY 21, 2022

A high-performing workforce can positively affect a business’s future success with its ‘people-first’ approach. The primary benefit of workforce development is that it provides opportunities for growth, skill acquisition, and attitude enhancement to improve work performance. Use of Industry Expertise via Partnerships.

eLearning Strategy 221

eLearning Strategy Strategy Develop Simulations 221

Jay Cross's Informal Learning

DECEMBER 27, 2013

Formal training and workshops account for only 5% to 20% of what people learn from experience and interactions. Order the Informal Learning book or read a summary or download the Informal Learning Poster. What is Informal Learning? Start with these: What’s informal learning?

Informal Learning 59

Informal Learning Informal PKM Learning 59

Clark Quinn

MARCH 22, 2022

Where does performance support go? Formal learning? Informal learning? To start with, I generally think of formal learning as the starting point. For instance, in thinking about performance & development (as an alternative to learning & development), I put training first. Performance Support.

Performance Support 212

Performance Support Alternatives Performance Collaboration 212

ProProfs

MARCH 22, 2017

The emergence of social media challenged businesses to optimize performance in many areas but what they should certainly be given credit for is making companies dependent on this viable medium beyond what they could have ever imagined. If applied right, informal learning can become the competitive edge for every company.

Informal Learning 82

Informal Learning Informal Business Social Media 82

Ontuitive

OCTOBER 12, 2016

And you know that it’s an emerging learning technology standard that facilitates the collection and communication of data related to the wide range of ways in which a learner interacts with formal or informal learning assets. You can make sure it’s relevant to how employees actually learn: on-the-job.

Performance Support 100

Performance Support xapi Support Performance 100

Clark Quinn

MARCH 7, 2023

There’s a whole process of analysis that starts with looking at gaps between ideal and real performance. We could also be the ones who design performance support and facilitate informal learning (who better?). This all is a shift to a focus on performance, on doing , not learning. So, what to do ?

Performance Support 262

Performance Support Consulting Analysis Performance 262

Docebo

SEPTEMBER 8, 2016

Improve Business Performance by Revisiting L&D Strategies. To train and retain a capable, confident workforce, organizations need to establish a functional Learning and Development (L&D) strategy. It’s something we’ve discussed at length here at the Docebo blog. Is your L&D Strategy Robust Enough?

Brandon Hall 100

Brandon Hall Performance Support eLearning Strategy Strategy 100

Axonify

OCTOBER 30, 2015

This past Tuesday, we had the pleasure of hearing from a leading Performance Support evangelist, Bob Mosher. Here’s a quote directly from slide 5 : An Educator’s job is to prescribe the MOST effective ‘Instructional Treatment’ for our learners that best fits their learning needs. How do we design it?

Performance Support 100

Performance Support Summary Support Performance 100

Axonify

OCTOBER 30, 2015

This past Tuesday, we had the pleasure of hearing from a leading Performance Support evangelist, Bob Mosher. Here’s a quote directly from slide 5 : An Educator’s job is to prescribe the MOST effective ‘Instructional Treatment’ for our learners that best fits their learning needs. How do we design it?

Performance Support 100

Performance Support Summary Support Performance 100

Learnkit

FEBRUARY 24, 2016

Wacky but completely true (there is a great article here if you are curious to learn more) – it also highlights well the connection between training and rewards. We get trained to do something, perform a task to maximize our rewards, then reap the benefits. But this is a myopic view of things and it’s not exactly how we learn best.

Informal Learning 64

Informal Learning Informal Learning Coaching 64

Clark Quinn

NOVEMBER 15, 2022

We should create designs that reflect about what’s known to support effective learning. This goes beyond just learning design, of course, and it should go into our performance support (e.g. job aid) design, task design, and informal learning as well. We also need design processes that deliver on this.

Performance Support 261

Performance Support Brain Picture Behavior 261

CommLab India

OCTOBER 31, 2016

Informal learning is learning by observing, talking, and interacting with our colleagues as opposed to formal learning that is usually acquired from an instructor or trainer. Both types of learning are essential for us to perform well in our jobs. With the help of an LMS.

Informal Learning 44

Informal Learning Informal LMS Security 44

Learnnovators

JUNE 28, 2014

THE QUOTE: “ The incredible expansion of mobile technologies is an important factor that will both drive and support the deployment of workplace learning tools and systems in the area of performance support.” – Charles Jennings (Managing Director, Duntroon Associates, and Founder, 70:20:10 Forum ). What are the results?

Performance Support 140

Performance Support Support Performance Enterprise 140

Adobe Captivate

JULY 10, 2018

The 70:20:10 model for Learning and Development clearly establishes the need for L&D teams to focus on informal learning. In this article, I outline the significance of Performance Support Tools (PSTs) and how they can boost learning. Why You Should Use Performance Support Tools.

Performance Support 45

Performance Support Support Performance Tools 45

E-Learning Provocateur

JULY 22, 2014

Beyond enterprise social networks – which are hardly universal and face substantial challenges of their own – UGC in the broader sense is beset by concerns about content quality, accountability, organisational culture, job security and power dynamics. And yet… the world is changing. What should Ron do?

LMS 240

LMS Forum Social Networks Wiki 240

CLO Magazine

OCTOBER 10, 2013

Learning management systems and learning content management systems are the centerpiece for many learning departments, but most organizations are unaware that these systems have capabilities to support informal learning. What follows are 12 ways to engage a workforce in informal learning tactics.

Informal Learning 69

Informal Learning Informal Performance Support Enterprise 69

ATD Learning Technologies

AUGUST 14, 2017

For example, are you training new sales reps on the basics of their jobs that they will perform over the phone at their desks? This approach combines traditional training sessions, either in person or online, with informal learning opportunities like microlearning assets and social collaboration. Want to learn more?

Blended Learning 40

Blended Learning Informal Learning Performance Support Informal 40

Mindflash

NOVEMBER 5, 2013

Whether or not we can prove it, most of us “know” that we learn most of what we need to know about our jobs through some form of informal learning. Most of us will cite experience or on-the-job (OJT) training as the most popular form of learning we use to learn our jobs.

Job 84

Job Authoring Tools Simulations Jing 84

Mindflash

OCTOBER 20, 2014

Performance support is a way to extend formal training to the job site, reminding learners of how to apply their formal training to get results. Back on the job after training has been completed, performance support systems give learners what they need to know at the exact moment of need. Use it right now.

Performance Support 84

Performance Support Support Performance Social Networks 84

Clive on Learning

MARCH 8, 2011

The Big Question on the ASTD Learning Circuits Blog is long enough to fill a post all by itself: How do you assess whether your informal learning, social learning, continuous learning, performance support initiatives have the desired impact or achieve the desired results? Can they perform?

Big Question 95

Big Question Informal Learning Assessment Informal 95

Tony Karrer

MAY 4, 2010

The Big Question for May is Learning Technology 2015 – it asks what we expect workplace learning technologies to look like in 2015. I definitely want to include Performance Support as part of the discussion. I think we are reaching a time when we are going to see an explosion of Performance Support.

Performance Support 113

Performance Support Support Performance Cognitive 113