From Learning Management to Personal Knowledge Management

Jane Hart

But in fact it has been clear for some time that many individuals are already taking responsibility for not only acquiring new knowledge and skills but for a wide range of activities for their continuous learning and professional development. Acquiring new knowledge and skills – e.g. in webinars, online workshops, MOOCs, and through videos and screencasts, etc. 1-30 September : Personal Knowledge Management led by Harold Jarche.

7 Innovative Thinkers Who Will Up Your Knowledge Management Game

Inkling

From strategizing employee development to integrating new knowledge management tech to fostering a supportive company culture, keeping up with the latest thought leaders on so many topics is no easy feat. Follow these people to expand your mind and, hopefully, inspire a fresh take on workplace knowledge. 3 things research tells us: learning should feel difficult; forget in order to learn; connect old and new knowledge [link].

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What is Knowledge Management? The Benefits of a Knowledge Management Strategy

WalkMe Training Station

Knowledge is everything in this world. Knowledge is power. By making the most of the knowledge available to us, we’re positioned to achieve greatness in various domains. This is applicable in many business contexts, where decision making is at the heart of performance. With all this knowledge at our fingertips, it’s essential we learn how to manage it effectively. Knowledge Management is expensive – but so is stupidity!”,

Performance Support

Clark Quinn

Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes. Jay tells us: Performance support is blossoming in organizations today under the label of Web 2.0. I actually don't think that Gloria would consider external resources (which we've had for years as reference systems that go along with software) as a form of Electronic Performance Support Systems (EPSS).

What Are The Benefits of Knowledge-Management Systems?

WalkMe Training Station

This is where knowledge-management systems come in handy, as part of a philosophy that comprises the processes, behaviors, and technologies that allow information to be managed efficiently. There are many advantages to consider with knowledge-management systems, which can be leveraged to improve your business operations. Here are some great incentives for using knowledge-management systems : Focus on Results. Greater Knowledge.

4 Advantages of Deploying a Knowledge Management System

WalkMe Training Station

Knowledge is power, and like just about everything in this world it must be managed. Step in the knowledge management system, which continues to be deployed by various organizations across the globe. But what exactly is it a knowledge management system? Well, it’s basically what the title suggests: A method of knowledge integration and sharing. Intrigued to learn more about how you’d be set to benefit from a knowledge management system?

Is Managing Learning Enough…Or Is Broader ACCESS the End-Game?

Living in Learning

70:20:10 Continuous Learning Discovery & Consulting EPSS Learning @ the Point of Work Learning Ecosystems Performance Assessments Performance Support Performer Support Taxonomy access Discovery knowledge management moments of need performance consulting performance support point of work

5 Knowledge Management Tools to Consider

WalkMe Training Station

Knowledge management usually involves storing, organizing and sharing crucial information, so that every individual in the organization together with its customers can greatly benefit from its use. Rather, adequate knowledge builds upon the necessary data and information to offer a context and ultimately helps in improving employee performance. The Most important Knowledge Management Tools. Novo Knowledge-Base Software.

Learning Should Be Easy: Performance Support Delivers When Needed  

dVinci Interactive

Access your knowledge management system or company Intranet site? Learning can be easier and can be achieved through performance support. Performance support is not a new concept. Your sticky notes and job aids are performance support tools. So are knowledge management systems and company Intranet sites. Performance support is not formal training (instructor-led or eLearning).

Performance & Development

Clark Quinn

In thinking about L&D needs to shift to accommodate this new day and age, I started thinking from the perspective of why the term Learning & Development (let alone Training & Development) bothered me, and it’s because I believe we need to shift from thinking about learning to think about performance. Even learning & development isn’t enough; we need to focus on developing individual and team skills and contributions, but where does performance support fit?

Performance Support & Performance Ecosystem

Clark Quinn

Jay Cross has an eloquent post talking about the history of Performance Support, ending of course calling for considering the learnscape. Tony Karrer comments on it in his own post looking at performance support and learning technology. Interestingly, what Jay doesn’t really cover in his history is that Gloria came up with Performance Support to cover up bad interface design. tools into performance support, which is where Tony gets curious.Â

Knowledge Management Core Issues

Tony Karrer

With an ever deceasing half-life of knowledge , just keeping up has become a major corporate imperative. We have made little progress in preventing those repeating errors, as firms grow in size and complexity, building relationships that enable knowledge flows, keeping in the loop and finding stuff becomes a huge issue. Discovering opportunities and gaps in knowledge flows, improving personal networking and finding experts (in larger firms).

Collaboration - Knowledge Management - Expert - Hot List

Tony Karrer

eLearning Learning Hot List - May 29, 2009 to June 5, 2009 Top Posts The following are the top posts from featured sources based on social signals. Adobe eLearning Suite: is it worth it?

REFRAMING 70:20:10, THE ANATOMY OF WORKFLOW LEARNING

Learnnovators

70:20:10 70:20:10 Model Custom E-Learning Learning Consulting 70:20:10 Framework Arun Pradhan Carol Dweck Charles Jennings Design Thinking Formal Training John Dewey KMS Knowledge Management System Learning Learnnovators micro learning Mihaly Csikszentmihalyi Mihaly Csikszentmihalyi’s Flow Model Performance Support Social Learning WOL Workflow Learning Working Out LoudThe post REFRAMING 70:20:10, THE ANATOMY OF WORKFLOW LEARNING appeared first on Learnnovators.

Building a Learning and Performance Support Ecosystem (Steve Foreman) #elguild

Learning Visions

To enhance individuals and orgs by connecting people with a broad range of techs that drive performance. There''s formal training -- and then there''s all of the ways that we learn within the flow of work (performance support, collaboration, access to experts, knowledge management. Talent management options match up people with competencies, identify gaps -- allows you to improve in your current job or prepare for the next one. Talk to middle managers.

Why your Business needs an LMS for Performance Support

ProProfs

The 70:20:10 model for Learning and Development states that individuals acquire 70% of their knowledge from job-related experiences, 20% from interactions with others and a mere 10% from formal educational events. While businesses are investing time, money and effort to upskill their employees, but the harsh reality is – not all of the imparted knowledge is retained. I would suggest the use of performance support to extend formal training.

Learning and Performance Ecosystems

Association eLearning

Pushing courses out is one thing, having an effective learning and performance ecosystem is another matter entirely. The Difference Between L&D and a Learning and Performance Ecosystem. At its core, it depends on how integrated training, support, curation, and the like are in the actual work environment for real people.* Having L&D” means you have people and resources specifically dedicated to creating (and hopefully curating and managing) learning assets.

Performance support tools for learning – a decentralised strategy

Connect Thinking

A couple of weeks ago I blogged about social media tools for learning , and made the statement that such learning strategies are usually best managed decentrally. The same can be said about role-based performance support tools. In their landmark Knowledge Management text Learning To Fly , Collison and Parcel talk about the 2 questions that people ask of themselves when they have a need that they must satisfy: 1. Blog E-Learning Strategy Performance Support

Sahana Chattopadhyay – Crystal Balling with Learnnovators

Learnnovators

ABOUT SAHANA CHATTOPADHYAY (Social Learning & Collaboration Strategist, Performance Consultant Exploring Emergent Learning, Blogger). Sahana Chattopadhyay is a performance consultant and an L&D professional with 15 years of experience in the field of academia and organizational learning. This includes areas of her expertise from the effectiveness of MOOCs in corporate learning to informal learning, collaboration, community management and organizational culture.

PKM 158

It’s called ThruWork… because everything flows through the work.

The Simple Shift

702010 coaching community consultant Knowledge Management mentoring performance support Social Business Social Learning #socialbusiness #sociallearning consulting ThruWorkYes, I’m consulting. No, I’m not leaving the Guild. Before you get too cynical of the notion of another consultant, know that I’ve been there all along but just not all that formal.

Market 100

Sales Force Performance Support – What Era are You in ?

Stratbeans

As part of sales forces effectiveness and performance support, your subject matter experts have to answer those questions. Many a times these queries can be due to changing dynamics of the industry, newer regulation recently enforced, recent changes in product which happened post training hence needing a knowledge update. Having worked with a large number of organization to solve the training and performance support problem. Performance Support Uncategorized

27 Books for L&D Folks.

ID Reflections

6 Knowledge Management Cultivating Communities of Practice Etienne Wegner, et al. 7 Knowledge Management/Workplace learning/Innovation/Business Collaboration Morten Hansen. 9 Training/Performance Management/HPT First Things Fast Allison Rossett. 12 Change management/Communication/Self management/Innovation Switch Dan and Chip Heath. 13 Self management/Change/innovation Linchpin (audio book) Seth Godin.

Is Staff Training the Answer to Poor Performance?

Pract.us

Find out what’s causing poor performance before you can turn it around. If employee performance has begun to sag, you might naturally turn to staff training. Here are few other issues that could be causing performance problems: Micromanagement. Absentee management. Unclear priorities. Poor resources. Micromanagement stifles employee performance. Sometimes managers feel pressure to make sure everything their team does meets an exacting standard.

Supporting self-managed team learning in the organisation

Jane Hart

In the first post I explained that “packaging learning” involves organizing and wrapping up everything an individual needs to learn in a neat parcel, delivering it to them on a plate, and making sure they do it, whilst “scaffolding” is about supporting learning in many other less top-down organized ways. But what these both have in common is that they are still a “ managed learning ” process.

Using Data & Designing For Performance with Alice Collier-Niblett

looop

The conversation was a fascinating insight into L&D at Monzo and the digital, performance-first approach that Alice brought with her from ASOS. We Should be Designing For Performance First.

Using Data & Designing For Performance with Alice Collier-Niblett

looop

The conversation was a fascinating insight into L&D at Monzo and the digital, performance-first approach that Alice brought with her from ASOS. We Should be Designing For Performance First.

Consultation/Training Needs Analysis checklist

ID Reflections

Is there a stated training need, i.e., has clear areas of performance gaps been identified by the LoB manager/training department? How is this “improvement in performance” perceived to impact the organization’s bottom line? Will employees get sufficient support from the organization to take the courses? Does the top management believe in or is willing to open up to the e-learning approach? with the performance.

12 features of supporting social collaboration in the workplace

Jane Hart

I am often asked how to support social collaboration in the workplace. 1 – moving from a focus on organising and managing training (which includes e-learning and blended learning) FOR others, to helping individuals and teams address their OWN performance problems. 3 – helping people work and learn effectively in this networked era (and within a social business), by developing their own Personal Knowledge Management (PKM) skills.

Sales Force Performance Support – What Era are You in ?

Stratbeans

As part of sales forces effectiveness and performance support, your subject matter experts have to answer those questions. Many a times these queries can be due to changing dynamics of the industry, newer regulation recently enforced, recent changes in product which happened post training hence needing a knowledge update. Having worked with a large number of organization to solve the training and performance support problem. Queries from your Fleet on Street.

FAQ 40

Sales Force Performance Support – What Era are You in ?

Stratbeans

As part of sales forces effectiveness and performance support, your subject matter experts have to answer those questions. Many a times these queries can be due to changing dynamics of the industry, newer regulation recently enforced, recent changes in product which happened post training hence needing a knowledge update. Having worked with a large number of organization to solve the training and performance support problem. Queries from your Fleet on Street.

FAQ 40

Do you know your E-learning Buckets?

Integrated Learnings

Performance Support Systems. Electronic performance support systems provide just-in-time knowledge to learners who either don't have the time for other learning options. Also known as an EPSS, this type of system is great to house knowledge that is only used in rare cases. Knowledge Management Systems. Knowledge management is a collection of information for employees to learn from. By Jonathan Shoaf.

Can You Perform Without a Performance Ecosystem?

Trivantis

But without the expert knowledge needed to build a learning and performance ecosystem, will your organization still perform well? Your office likely already has its own ecosystem—one built around the people, workflows, and technologies that support your day-to-day work. A good learning and performance ecosystem is built on: Talent management. Performance support. Knowledge management. Blog Learning Management

The Road from Training to Performance

CLO Magazine

Two years ago I wrote an article on the emergence of a fundamental shift from a training mindset to a performance mindset. We began by identifying an implementation spectrum to show the degree to which these organizations had successefully embedded learning and support deliverables in their workflow. Performance assets are created spontaneously, as needs arise, with no methodology, planning or strategy behind it.

A Long-Term View On The Use Of Microlearning For Organizations

Dan Keckan

Microlearning could be useful as a performance support tool. It is hoped that in adopting large-scale microlearning, organizations will take a long-term view as to how to incorporate it into the users’ workflow learning and the organizations’ knowledge management strategy.

Driving Learning Efficiency & Salesforce Performance Using Robust Learning Management Systems in the BFSI Industry

G-Cube

Modern workforce training helps to improve the overall efficiency of an organization and boost employee performance. Today, talent management, workforce training, knowledge dissemination and security awareness among the diversified audiences are considered as the key priorities for banks and finance companies. Deployment of robust Learning Management Systems (LMSs) to train a large network of the workforce in a distributed fashion is a prime area of focus.

Supporting workplace learning in the network era is more than delivering courses through a LMS

Jane Hart

Harold Jarche, in his recent post, Supporting workplace learning , uses a great little diagram to show that -. “It takes much more than courses delivered through a learning management system to support workplace learning in the network era.” ” Harold goes on to explain: “The basic building block, in my experience, is personal knowledge management. Reduce these barriers, and support PKM practices, and the organization will benefit.”

Utilizing G-Cube LMS to Support Workforce Performance Enhancement in the BFSI Sector – Infographic

G-Cube

Today, banks and other financial organizations face the pressure to engage employees, boost their knowledge level and impart training aligned to the diversified learning needs. It supports incredible features which include Mobile Content Delivery, Microlearning, KPI driven learning, Knowledge Management, Video Streaming Library and more.