The Missing Metric: Why the Learning Industry Doesn’t Track ROI
DECEMBER 8, 2017
Why is ROI not a commonly used metric for success in learning? Sounds a bit complicated, I know. There is simply no reason that a learning program – be it in compliance, onboarding, sales, or leadership – can’t be measured and tied off against internal systems that drive true business KPI metrics. If so, what should their performance metrics be? The post The Missing Metric: Why the Learning Industry Doesn’t Track ROI appeared first on mLevel.