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Performance Support and Bad Design

Clark Quinn

Here’s a story about where performance support would’ve made a task much easier. The other day, I had a classic need for performance support. The support section of the site did list the error codes, but numerically, not by icon. And, as always, the text. Of course, it didn’t exist.

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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.

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The Evolving Face of Embedded Performance Support

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. You can’t teach people everything they need to know.

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Embedded Performer Support & the World of MOOCs

Living in Learning

MOOCs came from an academic birthright, and they are structured to accomplish the transfer of knowledge in some very innovative “flipped classroom” approaches that are less structured and open to participants to discover and learn through multiple forms of content delivery, media and venues. This will work in the corporate world as well.

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The Battle of the Authoring Tools: A 10-Point Comparison for Picking the Right One

Speaker: Chris Paxton McMillin, President of D3 Training Solutions

Depending upon your learners’ needs and your organization’s performance goals, you could be overlooking considerations that impact the both effectiveness of your courses and how long it takes to finish them. Don’t miss this eye-opening event! May 25, 2023 at 9:30 am PDT, 12:30 pm EDT, 5:30 pm GMT

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Moving from Training to Performance Support

Jane Hart

Learning professionals who only know how to design training are missing out on many other opportunities to improve work performance. Employing performance support strategies opens a huge opportunity to have a bigger impact on how people get their work done.” For instance, most learning happens informally on the job.

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Top 10 LMS Software Platforms in 2024

BrainCert

Talent LMS: Talent LMS simplifies training and development for organizations, enhancing employee performance through its powerful learning management system. Moodle: Moodle remains a widely adopted open-source learning management system, empowering educators to create dynamic online courses and engage learners effectively.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.