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Innovation and the CLO

CLO Magazine

Phillips is chairman and Patti P. Phillips is president and CEO of the ROI Institute. The CLO Role. Given these conclusions, the CLO is in a great position to make a difference in innovation. According to a September 2018 article in Forbes, Amazon’s Jim Bezos is the most innovative CEO by far. At Quicken Loans Inc.,

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Meet the CLO Board: Tamar Elkeles

CLO Magazine

She is the former vice president of Qualcomm Learning Center, and was named CLO of the year in 2010. CLO: How did you first become interested in learning and development? CLO: What lessons have you learned in 2020 that you plan on taking with you into 2021? CLO: How do you enjoy spending your time outside of work?

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Stepping Up to the ROI Challenge

CLO Magazine

Phillips is the chairman, and Patti P. Phillips is president and CEO of the ROI Institute. In his 2017 Chief Learning Officer article, “The Business Case for Leadership Development,” William C. Byham, founder and CEO of Development Dimensions International, notes the following: “An article in McKinsey Quarterly accused U.S.

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Impact and ROI of Learning: Worth Pursuing or Not?

CLO Magazine

Several articles in the past month have suggested the profession should step back from trying to isolate the impact of learning and the resulting return on investment. They are also the most important, definitely to your CEO and hopefully to your CLO and program director, as well. ” Comment below or email editor@CLOmedia.com.

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Future-focused training: Are you committing learning malpractice?

CLO Magazine

Over the past year, many articles, webinars and conference sessions have highlighted the need to focus on the skills your workforce will need for the future. Recent research by Jack and Patti Phillips from the ROI Institute shows a scrap rate of 80 percent for learning during the pandemic. The temptation is strong.

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ROI: Still Evoking Confusion and Controversy

CLO Magazine

The return on investment concept for learning has been around since Jack Phillips introduced it about 40 years ago. While not precise enough for an academic journal article, this is usually all we need in the business world to make appropriate decisions (such as go/no go after a pilot) or identify opportunities for improvement.

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Weighing the Options: Different Schools of Thought

CLO Magazine

The longtime University of Wisconsin at Madison professor wrote a series of articles in 1959 for the American Society for Training and Development that outlined what became known as the four levels of evaluation — reaction, learning, behavior and results. Jack Phillips, chairman of ROI Institute Inc.,