ID Reflections

AUGUST 28, 2012

This taught me a few things about work, technology and myself. Work —complex knowledge work requires solitude as well as collaboration. The book revealed me to myself, clarifying why I made some of the choices I did. How does working from home affect me as an introvert?

Stock 124

Stock Skype Knowledge Worker Community 124

Tony Karrer

NOVEMBER 10, 2008

Daniel Pink's book A Whole New Mind: Why Right-Brainers Will Rule the Future contains a description of new age - the Conceptual Age. But then he describes how we've really moved on past that to a new age where the dominant value for most organizations are created by high-end knowledge workers working on concepts.

Knowledge Worker 111

Knowledge Worker Engineering Knowledge Work Customer Service 111

Kapp Notes

JULY 8, 2010

The processes have been formalized, in knowledge work, many of the processes are formalized. We like to think knowledge workers spend all day "problem-solving" but in reality they spend all day finding out what procedure should be followed in what situation. Tags: simulations Learning at Work Education.

Simulations 195

Simulations Customer Service Knowledge Worker Learning 195

Clark Quinn

OCTOBER 20, 2008

In presentations, I often will cite this as an example of the kinds of changes in work skills that have occurred and are constantly occurring. A big part of education is learning how to do research and really that's where you learn the foundations of knowledge work. So you definitely figured out what worked here.

Work Skills 100

Work Skills Skills Wiki Google Docs 100

Big Dog, Little Dog

DECEMBER 29, 2005

I also had a chat a few days ago with a Wall Street Journal reporter who is researching an article on knowledge worker productivity. I said yes, and mouthed the old Peter Drucker chestnut that "making knowledge work productive is the greatest economic challenge of this century." He asked me if the subject is important.

Wiki 32

Wiki Knowledge News Journal 32

Tony Karrer

MARCH 3, 2009

Leveraging Networks is Key Skill and the most important Knowledge Worker Skill Gap. Tools and Methods for Networks and Communities - Discusses specific tools and methods for using Networks and Communities as part of Knowledge Work. Q : We use a Virtual Book Club to share ideas and solve problems. Love the idea.

Social Networks 102

Social Networks Social Ning LinkedIn 102

Tony Karrer

MARCH 25, 2009

One of the favorite quotes I used to use during presentations was Drucker - The most important contribution of management in the 21st century will be to increase knowledge-worker productivity. This is a big reason that I started Work Literacy. This is probably THE challenge of the 21st century.

Productivity 100

Productivity Product Social Networks Knowledge Worker 100