article thumbnail

Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

Like many bosses, Jon Kaplan thought he was a good leader. April 2019 Profile: Discover Financial’s Jon Kaplan. Jon Kaplan was, until May of this year, vice president of training and development for Discover Financial Services. Mike: We should also mention Liz Loutfi who also is one of our editorial team who works on CLO.

Kaplan 48
article thumbnail

After EI, DI?

CLO Magazine

That pretty much sums up our experience at Kaplan of working exclusively remotely this past year. This asked us to be part of a wholly digital, virtual organization. And perhaps, like us, you felt that as individuals and as organizations we needed to develop a new set of skills and insights. We thought we were prepared.

Cognitive 114
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Putting People First

CLO Magazine

When it comes to learning, Jon Kaplan truly understands the importance of emotional engagement. Kaplan finally confessed his secret to a classmate and got the remedial help he needed, but by then he had become “incredibly ashamed” and his academic performance suffered through grade school. You’re more engaged; it’s more interesting.”.

Kaplan 60
article thumbnail

Webinar Summary: A Practical Approach for Supporting the Modern Learner

Axonify

He also spent a good amount of time walking us through how he and his team at Kaplan are tackling many of the challenges that modern learning environments are facing. . ’ This means that it knows and can help connect many different individuals within a given organization. Here are three big takeaways from the webinar: 1.

Summary 100
article thumbnail

Webinar Summary: A Practical Approach for Supporting the Modern Learner

Axonify

He also spent a good amount of time walking us through how he and his team at Kaplan are tackling many of the challenges that modern learning environments are facing. . ’ This means that it knows and can help connect many different individuals within a given organization. Here are three big takeaways from the webinar: 1.

Summary 100
article thumbnail

Happy Employees, Happy Company

CLO Magazine

Organizations that scored in the top 25 percent on employee experience report seeing nearly three times the return on assets and more than two times the return on sales, compared to organizations in the bottom quartile, according to the study. Our recent research shows this leads to a more positive bottom line.”.

article thumbnail

Leave Learning to Employees, sort of

Jay Cross

CLO magazine November 2015. This article describes the CLO of Kaplan as he adapts to a world where employees can route around learning to find their own content. Learner-created content presents a challenge to CLOs: they want to control it. Kaplan set up a wiki that has proved very successful. By Kate Everson.

Wiki 36