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Customer Education: The Complete Guide For Your Business

LearnUpon

Your customer has a problem, and you want to be the solution. Customer support, sales, marketing – talk to these teams and ask what they are doing to educate customers. Then, it’s time to develop a plan of action to fill these gaps. But, how do you increase the chances of this happening? The answer: customer education.

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How to Build an Online Learning Sponsorship Program

WBT Systems

It means getting industry partners involved in developing and presenting online education. Think of sponsorship as a partnership, not a sales transaction where money is exchanged for exposure. They can help educate people about an issue, provide real-world advice, or show them how to develop and put a skill in practice.

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Performance Management Tools and Techniques to Motivate Employees

Continu

There is a shift from using separate systems for recruiting, onboarding, training, performance management , and learning and development. Instead, companies are moving toward integrated talent management systems. A talent management system keeps track of the talent or your employees within your company. Feedback tools.

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Why This? Why Now? “Working Out Loud”

Learning Rebels

Pick a problem project and ask three questions: 1) Where are you stuck? Even just the idea of putting all the projects on the table will lead to discussions, “Hey, I didn’t know you were working on customer service – Sales just asked me for customer behavior data!” With your team: Think group share.

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Why companies should consider the gamification of work

Matrix

In order to solve a problem, one needs to understand what causes it. The problem is that people job-hop now more than companies were used to a few years ago. What if a web developer could try the “game” of Sales and work to convince customers to buy the product he’s coding? Why employees job-hop.

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Why Reliability Needs To Be Heavily Considered By SMBs When Picking Tech Vendors

Braidio

These outages can come in many different forms, some as simple as a button to connect customers with the sales team breaking or entire web pages crashing. In either case, they can cause frustration for existing or potential new customers or even land your company in a headline like what happened to Slack in early 2021.

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The Ultimate eLearning Resources Guide (2020 Update)

LearnUpon

From creating learning and development strategies to mastering authoring tools and tackling low engagement rates , there’s a lot of information to wrap your head around. . Company Blogs. Degreed is a learning experience platform (LXP) that centers on employee skills development. The Rapid E-learning Blog.