Remove Customer Service Remove Knowledge Base Remove Learning Management System Remove Portal
article thumbnail

What is customer training? Benefits and how to successfully create it

Matrix

Depending on what your organization provides, customer training can take various forms: onboarding, brochures, self-paced e-learning modules, how-to videos, searchable knowledge bases, customer support, and certification programs. It takes a lot of the pressure usually on the customer service departments.

article thumbnail

Paradiso LMS: #1 Alternative for Northpass LMS

Paradiso Solutions

By leveraging this platform, companies can establish their digital customer academies, transitioning from traditional training methods to modern digital programs that align with how customers prefer to learn today. Since it’s a cloud-based system, it’s easy to access and continuously evolving.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

10 Knowledge Management Software

Ed App

Nuclino’s free version has a content limit so you might only be able to set up a small knowledge base. Highlights: Knowledge hub, customer help center, project chat, feed and messenger, kanban boards. Knowledge Management Software #5 – Proprofs. Knowledge Management Software #6 – Tovuti LMS.

article thumbnail

10 Udemy Alternatives

Ed App

Similar to other Udemy alternatives on this list, Proprofs provides you with a vast library of pre-made courses on important topics like compliance, sales, leadership, and customer service training, all of which you can easily deploy to your teams. Learning community. Knowledge base. Key features: Course portal.

article thumbnail

10 Articulate Alternatives

Ed App

If you want to integrate synchronous learning sessions into your training, Tovuti LMS’s live virtual classroom allows you to meet with your team members virtually and discuss learning content through third-party online video conference platforms like Zoom and GoToMeeting. . Cost: Get a quote.

article thumbnail

10 Talent LMS Alternatives

Ed App

One of the best Talent LMS alternatives in the market, EdApp is an award-winning microlearning platform and learning management system recognized by industry-leading brands like Deloitte, Unitar, Mizuno, and Pandora. Talent LMS Alternative #4 – Blackboard Learn. Talent LMS Alternative #1 – EdApp.

article thumbnail

Phalcon Soars with an LMS Made for Workforce Training

LearnUpon

is a leader in electrical and wireless infrastructure engineering, construction, and service for the utility, industrial and commercial industries. Thanks to the ease of use and expert customer support, Phalcon launched two successful learning tracks. Phalcon , Ltd. Any questions they had, they felt LearnUpon was listening.

LMS 41