Is training really the answer? Ask the flowchart.
Making Change
MAY 7, 2023
By Cathy Moore Here's a flowchart that will help you identify the best solution to a performance problem, whether it's a job aid, a workflow improvement, training, or something else. It's based on action mapping , my streamlined approach to instructional design. 1. Get the flowchart: PDF or interactive First, download the flowchart. It's available as a PDF in pretty and plain versions.
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