Performance Learning Productivity

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Inaugural Jay Cross Memorial Award

Performance Learning Productivity

I have smaller businesses, some of whom are vendors who offer training products and services to the public or to organisations who are scratching their heads trying to figure out how to get ‘into the 21st century’ as their clients ask for more blended programs – shorter programs – but still achieve the same outcomes.

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The Power of Reflection in an Ever-Changing World

Performance Learning Productivity

Qualcomm, the global mobile technology company, uses its successful ’52 weeks’ program to encourage employees to use structured storytelling for reflection and to share information, attitudes and behaviours across the company.

Change 100
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Will the App Become the New Classroom?

Performance Learning Productivity

Good face-to-face onboarding programs that focus on rapidly building conceptual understanding (rather than developing knowledge of detailed tasks) will continue to be an important use of classroom learning until technology delivers much better virtual reality environments than are currently available.

Classroom 100
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Building a Culture of Continuous Learning

Performance Learning Productivity

The 52 Weeks program initially started as a way to communicate company culture and values to new employees. Qualcomm’s ‘ 52 week''s’ programme is an excellent example of this approach - enhancing or replacing intensive away-from-work on-boarding with information and resources ‘injected’ into the workflow.

Culture 279
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Embedding Learning in Work: The Benefits and Challenges

Performance Learning Productivity

The Research A 2009 study by the Learning & Development Roundtable, a division of the Corporate Executive Board, reported that on-the-job learning had three times the impact on performance improvement over formal training programs.

Benefits 250
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The Knowledge and Learning Transfer Problem

Performance Learning Productivity

“Estimates of the exact extent of the transfer problem vary, from Georgenson’s (1982) estimate that 10% of training results in a behavioral change to Saks’ (2002) survey data, which suggest about 40% of trainees fail to transfer immediately after training, 70% falter in transfer 1 year after the program, and ultimately only 50% of training investments (..)

Problem 194
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The Only Person Who Behaves Sensibly Is My Tailor

Performance Learning Productivity

First, it does show small positive effects in the largest of workplaces, although diversity councils, diversity managers, and mentoring programs are significantly more effective. Second, optional (not mandatory) training programs and those that focus on cultural awareness (not the threat of the law) can have positive effects.

Metrics 186