Jay Cross

JULY 4, 2009

I’m going to reflect on what I’ve been up to in 2009 thus far. Winter 2009. Articles: Get Out of the Training Business. Learning is woven into the fabric of every modern business. We’ve got to rid ourselves of the notion that learning is just the chief learning officer’s business. Spring 2009.

Social Networks 36

Social Networks Friendfeed Social Network Wiki 36

eLearning Learning Posts

SEPTEMBER 29, 2009

September 18, 2009 to September 25, 2009. Metrics for the Modern CLO: How to Measure Formal and Informal Learning. Thursday, October 08, 2009. Tuesday, October 13, 2009. Thursday, October 15, 2009. LearnTrends 2009 – Free Online Conference - eLearning Technology , September 21, 2009.

LearnTrends 40

LearnTrends Sound Social Networks Corporate eLearning 40

CLO Magazine

SEPTEMBER 28, 2012

“And right away, I suggest to people that although anecdotally you can surface the data, you really want to tie social learning to part of the employee’s overall learning and business metrics.” In 2009, Telus’ wikis and blogs garnered 23,000 pageviews from employees; in 2011, that number grew to 308,676.

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Social Learning Social Metrics Wiki 64

CLO Magazine

JANUARY 22, 2013

For the first time, this year's study breaks out metrics for organizations at different levels of learning and development maturity. These learning functions help to build the required human capabilities within their organizations to meet business goals and respond to change. Large businesses tripled their spending on social learning.

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Study Metrics Blended Learning Ratio 82

CLO Magazine

DECEMBER 13, 2017

The platform also has metrics for the number of distinct users and which specific groups have the highest numbers of views and downloads. The learning strategy includes virtual classrooms, digitalized business simulations, vignettes and social learning platforms. Sally Goeke. Technology Training Project Specialist, Sidley Austin LLP.

Technology 58

Technology Blended Learning Virtual Classroom Metrics 58

CLO Magazine

JUNE 18, 2013

In June 2009, the same four companies reaffirmed New York Life’s financial strength. Second, make sure learning results are measurable and on target with the overall business plan and providing real impact. Best, Moody’s and Fitch Ratings. The goal is to tap potential earlier in employees’ careers.

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Leadership Metrics CLO Program 52

CLO Magazine

APRIL 16, 2013

It behooves us to ensure that we augment and enhance our talent pool so we can evolve our business models.” If you think about hotels, we trained people to evoke a certain atmosphere and to orchestrate some of the most memorable and significant moments in our guests’ lives — their vacations or key business meetings.

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Picture Metrics Diversity Training Performance Support 70

Jay Cross

MAY 30, 2009

CLO magazine, June 2009. My last column in CLO called for the abolition of corporate training departments. More a leader than a technician, the learnscape architect is the network champion who carries the vision, monitors metrics, promotes network participation and encourages continuous experimentation.

Technology 38

Technology Wiki Metrics CLO 38

Jay Cross

DECEMBER 7, 2009

At the Fall 2009 Chief Learning Officer Symposium, Rebecca Ray, senior vice president of global talent management and development for MasterCard, shared information from yet another survey. Still, 77 percent of the CLOs that Quinn and I surveyed said their people are not growing fast enough to keep up with the needs of the business.

Social Networks 40

Social Networks Wiki IBM Metrics 40

CLO Magazine

JANUARY 4, 2013

But changing business strategy doesn’t happen overnight. Since 2007, Petco has worked with Root, a consulting company, to develop ways to engage the entire organization and educate key leader levels — store general managers in particular — on the company’s new direction and the outcomes to drive business success.

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Leadership Strategy Association Module 84

CLO Magazine

MARCH 1, 2013

CLOs may already know who they want to pull into leadership development programs, but it pays to include high potentials at lower levels to add cultural and business performance value. suggests learning and career development play an important role in generating positive business and employee performance (Figure 1).

Leadership 80

Leadership Develop Authoring Tools Social Networks 80

CLO Magazine

AUGUST 29, 2018

For decades, employees have attempted to collect and sort information, and management has sought to derive associated quantitative business value — largely to no avail. Insights have been referred to as the new currency of business, and today’s economy is often referred to as the insight economy. But how do you meet that challenge?

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Informal Business Authoring Tools Score 71

CLO Magazine

OCTOBER 16, 2012

as senior vice president of human resources in 2009, and despite his nontraditional learning background, Peter Boucher, executive vice president of human resources, said appointing him senior vice president of global talent management and the company’s chief learning officer in March of 2011 was a no-brainer.

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Develop Metrics Virtual World Innovation 63

CLO Magazine

AUGUST 6, 2013

In 2009, given the economic downturn, the group’s management began to experiment with alternatives to costly and time-consuming live meetings. Before 2009, employees working during the summer were required to attend live training, while those on layoff status were given catch-up training upon their return to work in the fall.

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VLE Blended Learning Quality Webcast 48

CLO Magazine

DECEMBER 17, 2013

Sometimes the best thing you can have in business is a big, fat KISS, as in, keep it simple, stupid. Her method of keeping things simple has helped others not only appreciate learning, but also ensured that it has an effect on business. A popular phrase coined from a 1960 U.S.

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Score Performance Support IBM Storyboard 42

Jay Cross's Informal Learning

JULY 1, 2009

Last month I opened the IADIS eLearning 2009 Conference in Portugal with an address on Redefining Instructional Design. We addressed this question at the April 2009 Learntrends event. the ability to ‘speak business’. An understanding of business goals is the ‘so what’ in learning.

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Skills Wiki LearnTrends Attitudes 40