Experiencing eLearning

Scaffolding in Microlearning

Experiencing eLearning

How do you incorporate scaffolding in microlearning? How is scaffolding different in microlearning than in longer formats? First, let’s define scaffolding. Scaffolding is support for learners that gradually fades away until the learner can do the task without support.

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How Long Should We Let Learners Go Down the Wrong Path?

Experiencing eLearning

In a comment to my post on Managing the Complexity in Branching Scenarios , Nicole Legault made a interesting point. “Why make a learner go so far down a wrong path? I think it’s best to correct and try to get them back on the right (or best) path.”

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Immediate and Delayed Consequences in Branching Scenarios

Experiencing eLearning

In branching scenarios, we can use a combination of immediate and delayed consequences and feedback. Consequences are what happens as a result of decisions; feedback is what we tell learners after decisions. Use Immediate Consequences Often.

Objections to Stories for Learning

Experiencing eLearning

“Not everyone can be a storyteller.” ” “Stories are a waste of learners’ time.” ” “Stories don’t work for all kinds of training.” ” Have you heard any of these objections?

2017 Customer Training Benchmarks Study

What are the baseline metrics for a successful customer training program? Find out in Skilljar's inaugural customer training benchmarks study, which includes an analysis of completion rates, course duration, and more. Click to download.

How to Get Started Writing a Branching Scenario for Learning

Experiencing eLearning

In a recent conversation, a colleague asked, “Once you and your client have agreed on a branching scenario approach, how do you get started writing it? How do you get from the broad concept of training on X topic to actually creating the scenario?”

A Range of Options for Scenarios and Storytelling

Experiencing eLearning

When someone mentions scenario-based learning, do you automatically think of complex branching scenarios? While that’s one way to implement scenarios (and a very effective one!), I don’t think it’s the only option. A range of options are available, from passive to active.

Writing Conversations for eLearning

Experiencing eLearning

In the previous post, How to Start Creating Conversation-Driven eLearning , I described how I use conversations between two characters to deliver eLearning content. In this post, I’ll explain how to write and structure the conversation.

How to Start Creating Conversation-Driven eLearning

Experiencing eLearning

Several studies have found learners can remember information in a narrative format better than bullet points (for example, Glonek & King, as cited in Kapp, 2014).

Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

Motivating Learners to Look Up Compliance Policies Themselves

Experiencing eLearning

In my last post, I explained how starting compliance training with a worst-case scenario can engage learners right from the start. Setting the course up with a scenario helps learners understand why the policies matter.

Vary Sentence Structure in Voice Over Scripts

Experiencing eLearning

When you use voice over for elearning, do you want it to sound natural and flowing, or do you want it to sound stiff and didactic? A great voice over person can make a good script more engaging, and a great script sound fantastic.

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Media Options for Conversation-Driven eLearning

Experiencing eLearning

Rather than delivering eLearning content as a lecture, you can explain it through conversations. While more resource-intensive multimedia may be desired, you have a range of options with this technique. It’s possible to use conversations even with a low budget.

Benefits of Scenario-Based Learning

Experiencing eLearning

Why are scenarios effective for learning? They provide realistic context and emotional engagement. They can increase motivation and accelerate expertise. Here’s a selection of quotes explaining the benefits.

3 Ways to Create a Best in Class Customer Training Plan

Looking to improve your training plan for Q4 and beyond? Download this guide to learn how the right goals, education, and tools can help.

Consider 4 Cs in Scenario-Based Learning

Experiencing eLearning

When I create scenarios for learning, I keep these four elements in mind: characters, context, challenge, and consequences. Characters. The main character of your scenario who drives the action should generally be someone similar to your learners.

What’s Your Character’s Goal?

Experiencing eLearning

In Protagonists Should Be Like Your Learners , I mentioned some critical elements to creating a scenario for learning: Protagonist or main character. That character’s goal. The challenges that character faces. The main character’s goal is what drives the scenario.

12+ Books for Instructional Designers

Experiencing eLearning

If you’re looking for some reading to improve your skills or get started in the field of instructional design, check out these books. General Instructional Design and E-Learning. Design For How People Learn by Julie Dirksen is one of my favorite books in the field.

Scenario-Based Learning: Why & How

Experiencing eLearning

This is the recording of a presentation I gave to the Online Network of Learning and Development Professionals on September 28, 2016. The presentation covers: Why scenario-based learning works. A range of options for using scenarios in elearning and classroom training.

How to Select an LMS for Customer Training

Finding an LMS suitable for customer training can be tough. Check out our guide to learn about some key considerations for selecting a customer education platform.

Do You Need a Villain in a Learning Story?

Experiencing eLearning

I recently attended an interesting webinar by Joe Ganci on how to use science fiction to improve eLearning. In the presentation, Joe talked about elements of storytelling common to science fiction and how to incorporate those aspects for better stories in elearning.

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No, I Won’t “Tweak” Your PowerPoint Slides

Experiencing eLearning

I got a call from a prospective client. She and I spoke briefly once when she was looking for a pool of instructional designers to call on for specific projects, but we haven’t worked together yet. In fact, I’m pretty sure she’s never worked with any instructional designers before.

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Broad and Deep Instructional Design Skills

Experiencing eLearning

Do instructional designers or learning experience designers need to know how to use development tools, or should they focus just on analysis and design? What about people who only do development but no design; are they instructional designers?

Online Learning Plagiarism Horror Stories

Experiencing eLearning

It’s a common complaint about online education that students plagiarize, but my horror stories aren’t about students. My horror stories are about developing online courses. Some details changed to protect the not entirely innocent.). How NOT to Hide Your Tracks When Plagiarizing.

Training for Lead Generation, Customer Onboarding & Support

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Voice Over Script Pitfalls

Experiencing eLearning

Instructional designers sometimes run into pitfalls when writing voice over scripts. Jill Goldman of Goldivox is a voice over professional who graciously agreed to share with me the issues she sometimes sees in scripts. I’ll share her perspective in block quotes below, along with my own tips.

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Learning Experience Design: A Better Title Than Instructional Design?

Experiencing eLearning

How many times have you told people, “I’m an instructional designer,” only to be met with a blank stare? How many people are thoroughly confused about what we do for a living?

Voice Over Script Review Checklist

Experiencing eLearning

I’ve written several posts with tips on how to write voice over scripts. This review checklist summarizes all of the tips from the previous three posts into a single Word document you can download and use yourself. Voice Over Script Review Checklist.

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Voice Over Scripts: Writing Style Tips

Experiencing eLearning

Photo Credit: Cameraman Phil via Compfight cc. Instructional designers often need to write voice over scripts, but many of us have never received any formal training on how writing for voice over is different from other writing. I recently completed a project with Jill Goldman of Goldivox.

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Employee Training Playbook by Lessonly

Strengthen new employees and develop existing teams with Lessonly’s Employee Training Playbook.

Intrinsic and Instructional Feedback in Learning Scenarios

Experiencing eLearning

A few years ago, I was a judge for a competition on scenario-based learning. While there were a few terrific submissions, I thought many of the courses missed the whole point of scenario-based learning.

Make Learners Care about Compliance Training

Experiencing eLearning

Compliance training is a common use for elearning. All those policies and regulations that affect our businesses need to be trained.

Diverse Characters In Learning Scenarios

Experiencing eLearning

In response to my post on Name Generators for Learning Scenarios , someone asked, “Does it really matter if we choose John instead of Bob?” ” Christina, a graduate student who critiqued my blog post said she wished that post went deeper and listed some unanswered questions.

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Time Estimates for E-Learning Development

Experiencing eLearning

One skill I’m constantly trying to improve is estimating how long it will take to complete a project. Because I work for myself, I have to create good estimates. If I don’t, I either bid low and lose money or bid high and lose a project.

[eBook] Make Better Business Decisions with Customer Training Data

Want to take your training data one step further? Download this eBook & learn how to demonstrate the full value of your program by combining traditional training metrics with the data in your CRM.