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How does a Digital Adoption Platform Help Customer Support?


The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. How a Digital Adoption Platform Can Help Customer Support Teams A Digital Adoption Platform (DAP) trains customer support teams and makes them more knowledgeable and productive.

Adoption 170
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How to Use Analytics for Content Performance for Higher Education Students?


Customizing Content for Diverse Learning Styles Analytics tools allow educators and administrators to gain a comprehensive view of how their students engage with content. Thoughtful student assessment allows educators to provide productive support and strategies in order to help students improve their academic performance.


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Improve The Effectiveness Of Corporate IT Training with Learning Analytics

IT Training Department Blog

I’m not a data scientist or anything but I can provide you with some ideas of how corporate IT training can be improved with learning analytics. Corporate learning analytics can revolutionize the way companies evaluate and optimize their IT training initiatives. This is precisely what corporate learning analytics enables.

Analytics 113
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How AI is Enhancing Education Analytics

Lambda Solutions

Intelligent Tutoring Systems: AI-powered intelligent tutoring systems act as virtual mentors, providing real-time feedback, guidance, and support to learners. From predicting student performance to optimizing course content, AI-driven analytics fosters continuous improvement in the education sector.

Analytics 130
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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Learner Metrics Using Data Analytics in L&D

Dashe & Thomson

Organizations create and collect data across all areas of business, and the use of data analytics is a driving force in determining ROI and other high-impact business metrics.

Metrics 240
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Maximizing DEI Programs: The Role of HR Analytics


Maximizing Diversity, Equity, and Inclusion (DEI) Programs: The Role of HR Analytics In the last few years, “diversity, equity, and inclusion” has become a collective buzzword in many corporate HR circles. Analytics is a great means of measuring ERG engagement levels so you can understand membership demographics and participation rates.