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eLearning Glossary: Definitions for the Most Commonly Used Terms

Association eLearning

SCORM, LMS, AMS, LCMS, API, JITT, what does it all mean?! If a customer service agent has had to sit through dry lecture videos that were filmed ten years ago, which are now online, that may be their image of eLearning.” Courses in an LMS usually fall into this category.

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11 Reasons Why an LMS Will Help Make Your Trade Association Successful

Instancy

Trade associations are organizations that represent the interests of their members, typically in a specific industry. Trade associations serve many functions, but the most important is to educate and create awareness among members about regulatory changes and developments. So what can trade associations do? What is an LMS?

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11 Reasons Why an LMS Will Help Make Your Trade Association Successful

Instancy

Trade associations are organizations that represent the interests of their members, typically in a specific industry. Trade associations serve many functions, but the most important is to educate and create awareness among members about regulatory changes and developments. What is an LMS? Introduction.

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8 Skills That Are Often Overlooked In Customer Service Online Training

Litmos

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. Customer Service Online Training: 8 Overlooked Skills To Consider. Time Management. Negotiation.

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8 Skills That Are Often Overlooked In Customer Service Online Training

Litmos

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. . Customer Service Training: 8 Overlooked Skills To Consider. Time Management.

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What is an Extended Enterprise/Customer LMS?

KMI Learning

Or, they think of a corporate LMS (Learning Management System) where employees go to take compliance training. A much newer form of online learning is offered through an Extended Enterprise, or Customer LMS. Extended enterprise learning is learning offered to those that are outside of the organization. For profit.

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Why Companies Should Spend More on Social Learning | Social.

Dashe & Thomson

Like many enterprise learning companies, we are actively brainstorming ways to incorporate collaborative Web 2.0 Karen O’Leonard from Bersin & Associates wrote an article last week entitled Corporate Spending on Social Learning. Go take a peek. The slow adoption of social learning is not localized to Minnesota and North Carolina.