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Performance Support and Bad Design

Clark Quinn

Here’s a story about where performance support would’ve made a task much easier. The other day, I had a classic need for performance support. What with the layer of undrained water, we figured there was some sort of problem with the drain, clogged or the pump broken. And, as always, the text.

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Learning or Performance Strategy

Clark Quinn

Of late, I’m working in a couple of engagements where the issue of learning and performance strategy have come up. So here are some reflections on whether to use learning or performance strategy as an organizing concept. So really, the only options are to support performance in the moment and develop them over time.

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HOW TO USE LMS FOR PERFORMANCE SUPPORT

Origin Learning

Because we want them to perform better at work. When they have the complete knowledge of their work as well as the problems that they may encounter, they are obviously going to be more productive and fast. Let’s say your group of sales associates is a mixed one, it has new recruits as well as existing ones.

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7 problems with retail associate training (& how technology can help)

STRIVR

Retail associates do their best to consume policies, procedures, and instructions on paper or video, but some lessons have to be learned the “hard way” — when face to face with real customers. Retail associate training doesn’t have to be this way, though. Problem #1: Traditional techniques don’t teach in the way people actually learn.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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How to Leverage Data Insights to Support Strategy Activation

TIER1 Performance

How can data help inform decisions that support strategy activation? To help bring that vision to life, TiER1 partnered with Medstar to drive measurable changes across Medstar ways of working and outcomes in the leader and associate experience, starting first with ambulatory care centers.

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The Most Common Problems for HR Professionals and How To Solve Them

KnowledgeCity

The following article discusses the ten most common problems in HR and strategies to resolve these issues. From attracting and retaining top talent to ensuring employee engagement and staying compliant with legal frameworks, these issues should be considered in any organization’s HR problem-solving strategy.

Problem 59
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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.