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Top 11 best Call Center Training Software Solutions for Employee Development

Paradiso

High turnover rates or a busy call center floor can make training challenging. The good news is that call center training software offers a solution. What is Call Center Training Software? Call center training software empowers companies to develop and provide essential training to their customer-facing employees.

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eLearning Brothers Launches a First in the Training Market – Customizable Courseware

eLearning Brothers

First, the eLearning team gets the source files in all of the major authoring tools and second, the classroom materials for instructor led training (ILT) are bundled with the eLearning. Business Ethics. Facilitator Guide (Microsoft® Word). ILT PowerPoint Presentation (Microsoft® PowerPoint). Coaching Others.

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10 Knowledge Management Tools

Ed App

Transferring and sharing of business knowledge is now easier than ever before — thanks to the rapid increase of knowledge management tools on the market. To help you out, we’ve listed below the 10 best knowledge management tools and compared their key features, benefits, and pricing plans. . Cloud-based authoring tool.

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How Does a Digital Adoption Platform Work?

Ontuitive

The average office worker has to learn 10-15 software platforms to do their daily work. While people are already familiar with some of the software they use, such as email, other platforms can be incredibly complex and hard to use. . The software is well-designed and powerful. New software rollouts . And many more….

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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10 Best Employee Assessment Tools

ProProfs

The data from IBM suggests that companies that have the best employee experience score generate almost 3 times the return on assets and almost 2 times the return on sales as compared to the companies with the worst employee experience scores. But before we move ahead, let’s go through what employee assessment software is. .

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10 Training Tracking Tool Options To Boost Team Learning

Continu

If you’re in the market for a new learning software provider, a training tracking tool is a must. We’ve broken these out into categories to more easily digest which of these training tracking tools is the best fit. Continu is a training tracking tool that offers a versatile cloud-based interface. Key features.

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